One of my clients overed his webspace usage. Which i cannot tolerate.. The client had an account for 100mb web space but now his usage is 124 mb. I need to send and email to let him know that he has to either upgrade or reduce his space usage down to 100mb. So i neeed an email will do this job. It has to be really formal but not unfriendly. So i thought you could help me about writing this email.

Dear (full name),

This is notice that your account is currently over alotted usage. You're curren plan, (plan name), is allowed 100MB disk space. Currently your account holds 124MB of information.

Per our Terms Of Service, you must either (insert option 1) or (options 2 *add more as needed) before (give deadline). If this matter is not resolved by the deadline, your account may be suspended.

Please provide resolution soon to avoid interruption to your service.

Sincerely,
blah blah blah
SomeHostingFirm.tld
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That would do eh? I'd stick the portion of your TOS/AUP that makes mention of the ovarages they may face...you have that right?

If you don't - you may wish to "waive" any overage fees - and just upgrade their account as they need *work it out with your client by offering options* and then add a section covering this to your TOS/AUP.

PS - I just wrote that letter, spell check it ;)