Well Rackshack is not really a company I would recomend, I have had many adventures with there "support" which all but ended in frustration. 6 Days ago my Raq died, user file seemed to be corupted by the Cobalt GUI, so after chasing support for a day about what to do (and a day of downtime for my box) filling in a lengthy support ticket with a detailed description to witch a tech replied "done". Whats done? Coffee? So after a few more support tickets my box finally was up again but there seems to be no end to the problems.

The speed of my box is below average I would say, people all accross the world cant download at more than ~30K a second from it, from major FTP's I get 40K / Sec, when other Raq users get 500+ K/Sec.

http://forum.rackshack.net/showthread.php?s=&threadid=815
Is what I posted on the rackshack support boards, and no one could actually get a good speed with it (and none of the people who visit my site can eiether)

So I filled out a support ticket to rackshack about the slow speeds my box was having relitive to other Raq's and considering the connection rackshack is on. To witch they helpfully replied:

Resolution Description: 10/22/01 7:58:57 AM Have check connection with 50 pings showed no packet loss and traceroute showed high time across all hops. Ran netstat -a and saw numerous connections. Customer seems to be experincing high connection load to his server

Of course they will get a good ping and traceroute to the server, there right there! netstat yielded a pile of TIME_WAIT connections which means nothing, its not acutally using any bandwith with those. As far as whats running on my box I have 2 vbulletin sites, usually they dont have more than 20 people on at one time, and the CPU is far from over worked.

[admin admin]$ uptime
12:38pm up 5 days, 1:53, 1 user, load average: 0.50, 0.51, 0.63

I would like to no what speeds people can get from my Raq. So far I havent found anyone with what I would consider a fast speed (Above about 30K a sec)
ftp://216.40.206.5/ in the root dir there is a 1Meg file, download it and post the speeds curious to see what people get.

http://forum.rackshack.net/showthread.php?s=&threadid=815
^^ this link has alot more info on it

Is there anything that could be slowing it down or tweaks I could do to improve its performance?

Me tests:

Server on Verio:
150 Opening BINARY mode data connection for 1MB (1048578 bytes).
100% |**********************************************************************| 1024 KB 00:00 ETA
226 Transfer complete.
1048578 bytes received in 48.79 seconds (20.99 KB/s)


2nd server on UUNET:
ftp> get 1MB
local: 1MB remote: 1MB
200 PORT command successful.
150 Opening BINARY mode data connection for 1MB (1048578 bytes).
226 Transfer complete.
1048578 bytes received in 24.7 secs (41 Kbytes/sec)


-Mike

from my server at hostpro :

----
wget ftp://216.40.206.5/1MB :
18:58:05 (16.78 KB/s) - `1MB' saved [1048578]
----
ping 216.40.206.5 -n -c 100 :

--- 216.40.206.5 ping statistics ---
100 packets transmitted, 95 packets received, 5% packet loss
round-trip min/avg/max = 65.282/72.674/94.185 ms
----
traceroute 216.40.206.5 :

2 nat-94-6.nameserve.net (216.122.94.6) 1.198 ms 0.978 ms 3.679 ms
3 gigabitethernet8-0-101.hsipaccess1.Seattle1.Level3.net (209.245.183.17) 5.271 ms 10.182 ms 7.605 ms
4 ae0-55.mp1.Seattle1.Level3.net (64.159.16.129) 8.708 ms 8.329 ms 8.393 ms
5 so-3-0-0.mp1.SanJose1.Level3.net (64.159.1.129) 24.615 ms 24.763 ms 21.311 ms
6 gigabitethernet3-2.core2.SanJose1.Level3.net (64.159.2.134) 25.338 ms 23.607 ms 26.803 ms
7 verio-level3-oc12.SanJose1.Level3.net (209.0.227.30) 20.379 ms 23.883 ms 26.784 ms
8 p16-4-0-0.r06.plalca01.us.bb.verio.net (129.250.5.68) 23.248 ms 27.752 ms 23.164 ms
9 p4-6-0.r00.sndgca01.us.bb.verio.net (129.250.3.10) 52.337 ms 52.155 ms 57.908 ms
10 p4-1-0.r01.hstntx01.us.bb.verio.net (129.250.3.185) 65.297 ms 72.224 ms 68.095 ms
11 ge-0-2-0.a03.hstntx01.us.ra.verio.net (129.250.29.89) 69.786 ms 69.697 ms 67.987 ms
12 p1-1-0-0.a03.hstntx01.us.ce.verio.net (128.241.9.246) 73.468 ms 75.407 ms 76.207 ms
13 207.218.245.20 (207.218.245.20) 75.859 ms 75.999 ms 71.768 ms
14 216.40.206.5 (216.40.206.5) 66.249 ms 71.921 ms 71.822 ms

----------------------------
from france DSL :
19:52:38 (12.66 KB/s) - `1MB.1' sauvegardé [1048578]
---
ping :
--- 216.40.206.5 ping statistics ---
100 packets transmitted, 89 packets received, 11% packet loss
round-trip min/avg/max/mdev = 239.969/260.041/349.969/33.362 ms
---
traceroute :

6 193.251.126.154 (193.251.126.154) 59.872 ms 63.924 ms 66.526 ms
7 P12-0.BAGCR3.Bagnolet.opentransit.net (193.251.241.146) 63.078 ms 66.759 ms 62.437 ms
8 P12-0.PASCR1.Pastourelle.opentransit.net (193.251.241.117) 65.802 ms 64.012 ms 63.119 ms
9 P5-0.LONBB1.London.opentransit.net (193.251.154.226) 72.685 ms 68.860 ms 72.715 ms
10 P1-0.LONBB2.London.opentransit.net (193.251.154.238) 68.401 ms 70.936 ms *
11 p1-1-1-0.r00.londen02.uk.bb.verio.net (129.250.9.21) 74.643 ms 71.624 ms 74.949 ms
12 p4-2-0-0.r01.londen02.uk.bb.verio.net (129.250.2.81) 73.888 ms 68.868 ms 71.496 ms
13 p4-1-0-0.r02.nycmny01.us.bb.verio.net (129.250.4.181) 150.854 ms 154.724 ms 149.814 ms
14 p4-4-0-0.r00.nycmny01.us.bb.verio.net (129.250.4.197) 147.856 ms 146.241 ms 147.729 ms
15 p4-6-3-0.r00.nycmny06.us.bb.verio.net (129.250.4.50) 152.900 ms 153.571 ms 153.942 ms
16 p4-0-1.r01.phlapa01.us.bb.verio.net (129.250.3.125) 155.617 ms 152.943 ms 153.626 ms
17 * p4-1-0-0.r00.phlapa01.us.bb.verio.net (129.250.3.153) 154.950 ms 157.466 ms
18 p4-6-0-0.r00.stngva01.us.bb.verio.net (129.250.3.105) 160.596 ms 157.635 ms 155.122 ms
19 p16-3-0-0.r01.crtntx01.us.bb.verio.net (129.250.5.34) 227.080 ms 230.756 ms 227.017 ms
20 p16-2-0-0.r01.dllstx01.us.bb.verio.net (129.250.5.36) 226.773 ms 229.598 ms *
21 p4-0-0-0.r00.hstntx01.us.bb.verio.net (129.250.3.194) 242.833 ms 241.700 ms 242.510 ms
22 ge-1-1-0.a03.hstntx01.us.ra.verio.net (129.250.30.216) 244.934 ms 237.956 ms 246.694 ms
23 p1-1-0-0.a03.hstntx01.us.ce.verio.net (128.241.9.246) 353.290 ms 349.841 ms 347.631 ms
24 207.218.245.20 (207.218.245.20) 344.477 ms * 352.552 ms
25 216.40.206.5 (216.40.206.5) 244.391 ms 242.406 ms 241.638 ms

FROM INDIA 56kbps dial-up modem connection.

------------------------

C:\WINDOWS>ping 216.40.206.5

Pinging 216.40.206.5 with 32 bytes of data:

Reply from 216.40.206.5: bytes=32 time=409ms TTL=243
Reply from 216.40.206.5: bytes=32 time=409ms TTL=243
Reply from 216.40.206.5: bytes=32 time=387ms TTL=243
Reply from 216.40.206.5: bytes=32 time=395ms TTL=243

Ping statistics for 216.40.206.5:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 387ms, Maximum = 409ms, Average = 400ms

------------------

hey speed is really good. 400ms is normal from india.

Will: Are you sure you don't have any bandwidth limits set in the Control Panel > Bandwidth screen?

From the CP:
Bandwidth Limits
No bandwidth limits have been applied.

Never touched bandwith limiting on my Raq
Originally posted by Intelligent Hosting
Will: Are you sure you don't have any bandwidth limits set in the Control Panel > Bandwidth screen?

Here are the results from my server with Pwebtech:

ftp> get 1MB
local: 1MB remote: 1MB
200 PORT command successful.
150 Opening BINARY mode data connection for 1MB (1048578 bytes).
226 Transfer complete.
1048578 bytes received in 19.1 secs (54 Kbytes/sec)

The traceroute showed some problems on the final hop:
17 207.218.245.20 (207.218.245.20) 47.173 ms 48.756 ms 47.319 ms
18 216.40.206.5 (216.40.206.5) 47.544 ms * *

From a cox@home cable modem in arizona:


mercury# fetch ftp://216.40.206.5/1MB
Receiving 1MB (1048578 bytes): 100%
1048578 bytes transferred in 17.8 seconds (57.54 kBps)

From a T3

range from 40KB to 50KB

hope that helps

pretty slow..
*shakes head*

i get 40k/sec

ftp> get 1MB
local: 1MB remote: 1MB
227 Entering Passive Mode (216,40,206,5,5,18).
150 Opening BINARY mode data connection for 1MB (1048578 bytes).
226 Transfer complete.
1048578 bytes received in 16.1 secs (64 Kbytes/sec)

1048578 bytes received successful. (9.57 KBps) (00:01:47).

Downloading directly from rackshack.net ( http://www.rackshack.net/support/manuals/raq4.pdf ) I have 40kb/sec.

with ADSL from germany ...

that pdf file from rackshack

Speed 50 kb/s
Vienna Austria
Chello ( Cable )

But your server was quite a bit slow i got aroun 7 kb only ??

Ok something is really wierd I get about 140 K/Sec from:
http://www.rackshack.net/support/manuals/raq4.pdf
From my own Raq I get 14 K/Sec

Something doesnt make sense :/

What could be causing that on a Raq? No bandwith limit is visible in the GUI, only networking thing I have done is installed IPchains.
Originally posted by NORRITT
1048578 bytes received successful. (9.57 KBps) (00:01:47).

Downloading directly from rackshack.net ( http://www.rackshack.net/support/manuals/raq4.pdf ) I have 40kb/sec.

with ADSL from germany ...

From DSL (MAX 60Ko/s)

3x HTTP test with files > 800ko , 11/23/01/17h20 GMT, moy :


Rackshack net : 207.218.223.xxx : 55ko/s - stable
Rackshack net : 216.40.200.xxx : 33ko/s - unstable
Rackshack net : 216.40.201.xxx : 53ko/s - stable
Rackshack net : 216.40.202.xxx : 57ko/s - stable
Rackshack net : 216.40.203.xxx : 58ko/s - stable
Rackshack net : 216.40.206.xxx : 18ko/s - unstable


2x Ping test -c 50:

Rackshack net : 207.218.223.xxx : 0% packet loss
Rackshack net : 216.40.200.xxx : 2% packet loss
Rackshack net : 216.40.201.xxx : 4% paket loss
Rackshack net : 216.40.202.xxx : 0% packet loss
Rackshack net : 216.40.203.xxx : 4% packet loss
Rackshack net : 216.40.206.xxx : 10% packet loss

...

OK, I'll take one on the chin on this one. We apparently misdiagnosed the issue at hand when we looked at the individual server.

When we took a step back and began to look at the overall issue, it started to look like a switch problem. When we really got into it, it was a switch problem that needed to be recycled.

We have recycled the switch and all appears normal from our testing.

I apologize for it taking so long to find the root of the problem. Only 24 Raqs were affected.

Robert Marsh
Head Surfer Rackshack.net

Thanks alot for getting it fixed up, really speedy now :)

Transferred: 1MB 1,048,578 bytes in 8.46 (121.03 KB/Sec)
Transfer queue completed
Transferred 1 file totaling 1,048,578 bytes in 10.29 (121.03 KB/Sec)
(From my DSL)

200 PORT command successful.
150 Opening BINARY mode data connection for uumap.tar.Z (8520221 bytes).
226 Transfer complete.
8520221 bytes received in 14.9 secs (5.6e+02 Kbytes/sec)

(From ftp.uu.net)