Tokyo
10-20-2001, 05:31 AM
OK, so this is the umpteenth request, most likely--but I'd really like to get some good input from people who have used the services.
I would like to ask about reliable web hosting services who offer:
* POP3 accounts: 25 to unlimited
* Disk space: 200MB or more
* Data transfer: 4GB/mo or higher
* At least a few FTP accounts and MySQL Databases
* CGI and PHP
* low setup fee
* $20/mo hosting fees or lower
* Halfway decent documentation
* Decent support: Phone or Email, but reply within hours; not form-letter replies, but good advice or true fixes to problems.
Am I asking too much? Maybe... I used to use AITcom.net, but after nearly two years of decent service they went haywire on me--then I noted they overbilled me by $100. And their bad support drove me crazy, and their secret switch to 6-month contracts ticked me off. Then I read on web host lists about the horror stories people have, and well...
I just switched to Aletia.com, seeing mostly good reviews. However, their documentation is practically nil--directions as to how to set things up were fragmentary at best, and often times their support people point me to forums or search engines to find out what to do. To set things up it seems you need to know how to run things on a server already. Their support seems OK, but is on-and-off--sometimes they are good, but sometimes they are vague or slow. Their AIM contact--a great idea--went off the air for days, just when my problems hit; when they came back they pleaded AIM difficulties, and said they would have to work on my problem for several days as their own ISP was crappy. Not too encouraging. Most worrying is that CGI scripts--even ones they recommend--work spottily at best, and I need things to work well 99% of the time. I'm not sure I want to leave them (their hosting plan is pretty darn good), but I gotta have reliability.
So, what are your experiences? What stories do you have? Who should I try out, who should I stay away from?
Thanks for all your help.
Tokyo
I would like to ask about reliable web hosting services who offer:
* POP3 accounts: 25 to unlimited
* Disk space: 200MB or more
* Data transfer: 4GB/mo or higher
* At least a few FTP accounts and MySQL Databases
* CGI and PHP
* low setup fee
* $20/mo hosting fees or lower
* Halfway decent documentation
* Decent support: Phone or Email, but reply within hours; not form-letter replies, but good advice or true fixes to problems.
Am I asking too much? Maybe... I used to use AITcom.net, but after nearly two years of decent service they went haywire on me--then I noted they overbilled me by $100. And their bad support drove me crazy, and their secret switch to 6-month contracts ticked me off. Then I read on web host lists about the horror stories people have, and well...
I just switched to Aletia.com, seeing mostly good reviews. However, their documentation is practically nil--directions as to how to set things up were fragmentary at best, and often times their support people point me to forums or search engines to find out what to do. To set things up it seems you need to know how to run things on a server already. Their support seems OK, but is on-and-off--sometimes they are good, but sometimes they are vague or slow. Their AIM contact--a great idea--went off the air for days, just when my problems hit; when they came back they pleaded AIM difficulties, and said they would have to work on my problem for several days as their own ISP was crappy. Not too encouraging. Most worrying is that CGI scripts--even ones they recommend--work spottily at best, and I need things to work well 99% of the time. I'm not sure I want to leave them (their hosting plan is pretty darn good), but I gotta have reliability.
So, what are your experiences? What stories do you have? Who should I try out, who should I stay away from?
Thanks for all your help.
Tokyo
