Anyone have any good or bad things to say about NetFire? I am thinking about getting into bed with them but first i wanted to check with WHT crew!

Netfire in terms of performance wise is great. They have a great blend of providers and their support is superb. However, for that price, you damn well best be getting great stuff.

I think you can find the same quality blend at a much lower price.

from my experiance you can bargain netfire alot easier then internap for pretty much internap b/w however I just didnt get a good feeling from those involved cosntantly giving bad advice etc.

Netfire is nice but, as ejc317 indicated, you're paying a huge price premium for a marginal performance gain.

I would look at something like peer1 and decide if the price difference is worthwhile.

I think internap is alot better then peer1

just my honest opinion

Well the reason i am looking at Netfire is cause GD sells game servers and they use Netfire backbone. People always going to them and they are #1 in the industry right now for Game Servers.

Where are you looking to place your servers?

Sean read my post carefully.

1) Game Daemons has a deal wit NetFire and they have brand recognition. I know plenty of other companies out there who do just as well w/ Internap or Just Equinix. I think you can find a great blend of band width and get some good hardware at more reasonable prices

2) If you want to do well, telling people you have Netfire won't do anything. You have to prove your mettle. So having peer1 and a NYC user ping 20 to it is better than going hey guys, I have NetFire.

3) Game Daemons is losing a lot of customers. THey've had lots of downtime/problems/even lag b/c a lot of their techs are clueless

4) So if you want to run a successful company, I suggest you look for a good host, yes peer1, internap etc but also get good hardware and most importantly, get good support. In the GS industry, support is key. Thanks

3) Game Daemons is losing a lot of customers.

And how do you know that?

go to #gamedaemons see how many ppl complain and then I have people goign to me lol. In last 3 weeks I got 14 GD customers

ejc317,

If you don't mind me asking who are you using for your Servers?

Seank,

Why don't you try out dinix, they offer servers on pure internap bandwidth in atlanta.

actually netfire owns gamedaemons

yeah im pretty sure they got bought out, but yes ive been in gd's servers and people have been begging for help, I once saw a guy beg for help numerous times then he was banned. He needed help because after 2 full days they still did not email him back, or respond to him at all on IRC and the payment even said it was received. Well yes EJC I guess your services are ok, I haven't heard much bad about them despite your website is a little bit... lower quality(templatemonster, misspelled words, poor cart system). Just GD's reputation is way too high for what they really are, they charge astronomical prices for services that aren't that great. Yes their kpanel is amazing and was custom designed by the owner, but its not worth paying 100+ more for a company that can't respond to pms or emails.

-Just my 2 cents


and by the way, do you mind stopping by and rating my new design, thnx

http://www.webhostingtalk.com/showthread.php?s=&threadid=276532

I know this thread was dug up from the dead, but I do have something to add to this post, relating to NetFire. Our merchant account provider's gateway provider was located in NetFire until the beginning of May when they moved to The Planet - Here's the forwarded email that the processor sent us from Net Fire:At approximately 0225 CDT our availability monitoring systems began
generating alerts indicating that our Uninterruptible Power Supply (UPS)
systems had transitioned from AC power to battery. Before our onsite
technicians could investigate the issue further fire alarms sounded in the
building and all staff were required to evacuate. At this time several
additional oncall technicians were paged and began making their way to the
facility.

Shortly after evacuation was complete the Dallas Fire Department (DFD)
arrived on-site and forbade anyone from entering the building above the
first floor level. As our equipment is located on the 20th and 24th floors
our technicians were still unable to further investigate the impact of what
was now being described as an electrical fire was having on our operations.
Upon arriving on the 20th floor the DFD reported thick haze and the order
was given to disengage all UPS units via their fire code mandated Emergency
Power Off (EPO) facility. This culminated in the remaining UPS powered
equipment being transitioned off battery power resulting in a lights out
condition affecting our entire suite on the 20th floor along with
approximately 1/3 of the building.

At approximately 0405 CDT the DFD removed the restriction on movement within
the building and restarted elevator service. Upon arriving at our suite our
technicians observed that AC power had not yet been restored even though the
building was reported to be back on mains AC.

As of 0701 CDT the building engineers have restored power to our suite and
the DFD have given permission for us to stand down from our EPO status. All
clients should see machines begin to come back online at this time. If you
have an issue with a server not being online please do not hesitate to open
a ticket with us via e-mail to support@netfire.com.

Thank-you for your patience and understanding in this matter, please do not
hesitate to contact us if we can be of any assistance in restoring any
aspect of your service.

--
Daniel Kerr
NetFire NOC
They were down for a considerable time on April 28th (the day the email is referring to), but service was restored once the fire department gave them access again. Seems like the same situation that happened to NAC in the past year. That's the only recent issue that NetFire has had according to my research.

-Josh

It is standard procedure in the event of a fire to cut all power to the facility or area that the fire is reported to be in. Imagine being a Fireman and standing in a pool of water with live power feeds...;)

Originally posted by Watcher_TVI
It is standard procedure in the event of a fire to cut all power to the facility or area that the fire is reported to be in. Imagine being a Fireman and standing in a pool of water with live power feeds...;)
I couldn't imagine that would be too much fun :D That downtime was more than a little annoying, it damaged our gateway provider's systems so they needed adequate time to restore from backup - that took longer than we expected, couldn't process transactions for a while. I completely understand the circumstances behind it though.

- Matt

Originally posted by SeanK
Well the reason i am looking at Netfire is cause GD sells game servers and they use Netfire backbone. People always going to them and they are #1 in the industry right now for Game Servers.


Sorry to burst your bubble but Game Daemons is not the biggest in the industry.. Not even close. The biggest GSP in this country has a very large commit with Peer1.

Originally posted by X-Gaming
Sorry to burst your bubble but Game Daemons is not the biggest in the industry.. Not even close. The biggest GSP in this country has a very large commit with Peer1.

Do tell, who this is....

I'm pretty sure it is GD myself.

Tom

Excellant points sean. Especially the support. You can have the best of everything but if you don't have knowledgable staff and good ticket turnaround times you will never make it.


Originally posted by ejc317
Sean read my post carefully.

1) Game Daemons has a deal wit NetFire and they have brand recognition. I know plenty of other companies out there who do just as well w/ Internap or Just Equinix. I think you can find a great blend of band width and get some good hardware at more reasonable prices

2) If you want to do well, telling people you have Netfire won't do anything. You have to prove your mettle. So having peer1 and a NYC user ping 20 to it is better than going hey guys, I have NetFire.

3) Game Daemons is losing a lot of customers. THey've had lots of downtime/problems/even lag b/c a lot of their techs are clueless

4) So if you want to run a successful company, I suggest you look for a good host, yes peer1, internap etc but also get good hardware and most importantly, get good support. In the GS industry, support is key. Thanks

Originally posted by TomK
Do tell, who this is....

I'm pretty sure it is GD myself.

Tom

Ilangame.

They were the first and still the only company in the world to break the 1000 client mark.

Originally posted by X-Gaming
Ilangame.

They were the first and still the only company in the world to break the 1000 client mark.

Let's agree to disagree, I personally know 3 GSP's over 1500 customers.

Heck, even VSK who everyone hates is over 1k customers based on his low low low pricing.

One other GSP that is on WHT quite a bit, has 1800 or so customers, and he is hosted WITH Netfire in 4 or 5 locations.

I'm pretty sure GD is over 1k customers as well, someone ask Daniel, maybe he'll spill the beans...

Tom

hahaha VSK? Ray is probably the biggest liar I have ever known in my life. When we were searching for locations I talked with several DC's and visited a few. One of the people I spoke with mentioned VSK had servers with them. Being nosy like I am I of course inquired on how many. Answer- 2 racks.... I have heard figures of 600 customers which even that seems high..

The others I don't know based on hard numbers just what is heard.

1000 customers is a heck of alot of customers. Trust me for those numbers you need a very big operation. That wouldn't be a one or two man operation...

i could be wrong but wasn't prohosting bought out by netfire?

Originally posted by adidasrta
i could be wrong but wasn't prohosting bought out by netfire?

Other way around I think. Prohosting bought NetFire, which then bought GD.

Tom

I heard recon gamer is the largest GSP in north american(?).

GriffinRun is also very big.

//off topic

If WalMart became a GSP, i can confidently say, the world is coming to an end.

What about aowc (artofwarcentral.com), what size do you think they are. I've heard they have a 100mbps commit with internap.

Yes Ive also heard recongamer is about the worst company you can buy from, horrible reviews from everybody I know, your server goes down and you can't put it up, over charging, choke, lag, spikes, not acceptable with a game server company. GriffinRUN isn't too bad, they charge really high prices but I don't know too many people who buy from them. Art of War also haven't heard much about them, they look good though, they have alot of customers according to their site.

While GriffinRUN is known for never overloading servers, in today's market they are too overpriced.

Originally posted by DeMoKiLL
Yes Ive also heard recongamer is about the worst company you can buy from, horrible reviews from everybody I know, your server goes down and you can't put it up, over charging, choke, lag, spikes, not acceptable with a game server company. GriffinRUN isn't too bad, they charge really high prices but I don't know too many people who buy from them. Art of War also haven't heard much about them, they look good though, they have alot of customers according to their site.

yeah if griffinrun got a little more popular and if they made a control panel with a new site, they would get alot of customers but the reason why people flock to GD is the control panel, and the reputation they have earned over the years, but they are starting to lose a lot of customers and many people have problems constantly with gd, lag, choke, HORRIBLE support, downtime etc etc

hahaha VSK? Ray is probably the biggest liar I have ever known in my life. When we were searching for locations I talked with several DC's and visited a few. One of the people I spoke with mentioned VSK had servers with them. Being nosy like I am I of course inquired on how many. Answer- 2 racks.... I have heard figures of 600 customers which even that seems high.. The others I don't know based on hard numbers just what is heard. 1000 customers is a heck of alot of customers. Trust me for those numbers you need a very big operation. That wouldn't be a one or two man operation...

LOL. So true. If you believe anything Ray says you would probably also believe that i am your father.

Way to bring up a dead thread...