Anyone have any experience with resellermatrix.com or gemstream.com? These look really neat and I'm just wondering if it's deceiving or if they are failing to mention something.

A rep from Resellermatrix came in a month or two ago and left the forums with ads hanging from quite a few nooks and crannies. Any company who feels it has to place unsolicited ads around the forums while ignoring others' calls to stop is either doing badly, or just tarnishing their reputation further.

I believe Gemstream has had some reasonable reviews, but not straight off the top of my head can I remember the URLs - do a search or I'll try and dig up some info.

[Edited by BC on 10-06-2000 at 12:06 AM]

I haven't heard a single good thing about resellermatrix.com. The big thing that i've seen people complain about the most is support, or lack there of.

Wasn't resellermatix another name for another compnay that didn't get all that favorable reviews either? I can't recall the name, but...

gemstream appears to be with albanza. ie good automation for the reseller.

David

What I'm mainly wondering is, whether or not it's possible for these companies to legitimately offer plans at these prices. Have you guys seen the controlpanel that both of these sites use? Is this a controlpanel that comes from alabanza or vdi? I guess niether one can be that great if they are offering resellers with the best prices and no-one has any experience with them. I'm new to this and I happened across both of these companies at the same place (recellar.com). I haven't seen many sites with prices that compare to these companies.

On a related note. I buy an account from another company (who shall go nameless) that is set up differently than most of the reseller sites I see nowadays. This account gives me 150 megs of space (or more) that I can divide up into as many domains as I want (minimum of 1mb per domain). I have to pay a flat monthly fee which doesn't change no matter how many domains I have, and I have to pay a onetime setup fee for each domain. Are there any other sites out there that offer these types of plans, or any other "alternative methods" of reselling hosting?

Thanks
Beau

Originally posted by Beauzeau
Have you guys seen the controlpanel that both of these sites use? Is this a controlpanel that comes from alabanza or vdi?

While I coldn't find info on resellermatrix's CP, this shot of genstream's ( http://gemstream.com/Images/cp_shot.gif ), is Alabanza.

Originally posted by Beauzeau
This account gives me 150 megs of space (or more) that I can divide up into as many domains as I want (minimum of 1mb per domain). [/B]

Hello,

Can you share the name of the company that offers plans like that? I have been searching for a reseller that does that and been unsuccessful so far. Actually 9netave used to do it but they have been bought out ... so my accounts are "legacy accounts" with the new company :(

thanks

David

Originally posted by Chicken
Wasn't resellermatix another name for another compnay that didn't get all that favorable reviews either? I can't recall the name, but...

Yes Chicken, their original name was Matrixcubed.net .
They say they have "evolved" into ResellerMatrix.
Their sales person explains ... http://www.recellar.com/Reviews/reviews_read_readReviews.cfm?CompanyName=Matrixcubed%20Internet%20Services&CFID=372884&CFTOKEN=85676605

Beau, the type of reselling you are talking about is called bulk space reselling. You can read more about the types of reselling at http://www.resellerinfo.com/types.html. Unfortunately I don't know anyone who offers these types of plans at this time.

I know at least one, but it isn't worth mentioning... if I can think of one worth mentioning, I'll let ya' know. The main reason hosts don't offer this is, what's in it for the host? Not all that much aside from your $20/mo account. Those one-time setup fees only covers so much.

[Edited by Chicken on 10-06-2000 at 10:23 PM]

Resellermatrix is also on Alabanza:

http://www.resellermatrix.com/howitworks.htm

I found a bulk register company very similar to the way 9netave works ... which is pretty decent
http://www.voicenet.com/hostingVNbuspro.html

still curious as to who Beauzeau is reselling for ... might be a better deal :)

later

David

Yes, resellermatrix is an Alabanza host, as we are. Pricing is very similar... yes, it can be done!

ResellerMatrix's web site gives the impression that they have developed the control panel! Supposedly it took them two years to develop it :D
http://resellermatrix.com/whois.htm

Liar, liar, pants on fire... :D

flamethrow :uzi:

Maybe they copied the same promotional materials from Alabanza ... so in theory the exact information is accurate.

Extemely misleading ... but accurate :(

later

David

Of course, David, the thing is, if it's misleading, then it can easily be misconstrued as lying by the host (once the prospective customer finds out). Not something I'd dare to risk..

Originally posted by BC
Of course, David, the thing is, if it's misleading, then it can easily be misconstrued as lying by the host (once the prospective customer finds out). Not something I'd dare to risk..

me neither. I don't think that is good business practice at all. I think the negatives far out weigh the gains.

the point I was trying to make was that practice was not "illegal" since the points being make were *true*

David

David, true, quite true...

maybe it's this type of slander that resellermatrix wanted to get off the boards. and what better way to do that than to spam the board with the key search term that the admins used to delete all references to?

A-

Huh -- that was not even a coherent, or complete, sentence?

And why the heck would you resurrect a thread that has been dead for 5 months? Unless, mayhaps, thou art a troll :)?

[Edited by uuallan on 03-29-2001 at 01:36 AM]

I have to say since I seem to be the only one who has experience with the Reseller Matrix, I have plenty of opinions.

(1) They do in fact act like they developed the software and do openly lie about being with Alabanza. They actually say THEY developed the software.

(2) Their sales team is incredible, it rarely took more then 24 hours to answer a reply from them.

(3) Their support team averages 3-7 days to answer a support query (I asked if they had CRON support, and it took them 4 days to say "No")

(4) Initally they are very VERY fast, until your a customer. If a current customer emails the sales team, they email you back and say talk to support.

(5) There is currently a law suit in progress against Reseller Matrix, by the Washington State Attorney General. Note: I may be sued for this, as Reseller Matrix generally contacts anyone that posts anything about them, and threatens a lawsuit for Slander.

This was the first company I've ever resold for, and I almost got out of the business. Had it not been for the awesome support at VO, I would have NEVER have stayed in this business.

Hi,

and to finish off:
Hit their web site (http://www.resellermatrix.com/) and, oh look;

-------------
[http://www.resellermatrix.com/]
ResellerMatrix wins two consecutive awards for superior service!

[http://www.resellermatrix.com/awards.htm]

ResellerMatrix wins two consecutive awards!

In just our first quarter of operation we have already won two consecutive awards for superior service! Our first award comes to us from WebHosters.com and our second from WebHostDir; both well respected web host review sites. We would like to thank all those who voted and look forward to continuing to provide you with superior service and support. If you have any questions feel free to contact us at sales@resellermatrix.net, or click "Sign me up!" to open an account

-------------

....and you guys slander them!

Does anyone actually use the, I mean, they must have clients if they are still in business?

Regards.

Originally posted by abbas
....and you guys slander them!

slander
Oral communication of false statements injurious to a person's reputation.

Did someone say something?

Awards are wonderful, but while considering the validity of such awards, I'd think it might be advisable to also consider that a state brought suit against them:
http://www.law.washington.edu/lct/techlaw_archive/AG_hitech.html
( http://www.wa.gov/ago/pubs/complaint101800.doc )

An example of the stellar thinking that goes on over there:
shortened link (http://www.recellar.com/Reviews/reviews_read_readReviews.cfm?CompanyName=ReCellar%2Ecom&OrderBy=rating&CFID=810926&CFTOKEN=63312034)

Sounds like a host I'd want to sign right up with...

Yes of course they won two awards. Their sales team is very quick to respond, and in the signup email, they have PLEASE VOTE FOR US BELOW: and like four links to hosting directories. So people vote for them, before they get an idea of what their customer service is like. I forgot about the fact that they changed their name :). It was initially Matrixcubed but, unfortunately, if you review all of the hosting directories, their company under the Matrixcubed name has received terrible marks (like what Chicken posted). No one is slandering anyone here, in fact, I'm glad that Chicken did post the definition of slander, since there have been NO mistruths posted here, I'm not too worried ;),

Hello.

I do apologise for any confusion caused. I did not mean that everone was "slandering" them, but simply to make a pint of how everyone has had bad experiences with them.

It seems that people who have bad experiences of a host tend to use this board to voice their opinion, and everone oks it. However, as soon as someone says "good" things about a host, everyone starts to complain: "Your not allowed to advertise, etc.....".

Don't deny it, I can give you prove if you want.

So much for a "free thinking".

Yes I agree, ads should be removed from some threads as they do not conform to what should be discussed. However, just because someone says what a great host they have, they get *********. I DON'T think that is fair.

abbas,

I don't think the people on this board necessarily will jump down a poster's throat. However, it is a little odd to open a thread that has been closed for 5 months and start attacking the moderators and accusing people of slander.

Generaly, people who are happy with their host will post to the board something like:

My URL is http://www.ihaveareallycooldomain.com I was thinking about using HostX, what do you all think? They seem to have great plans, and their sales staff has been responsive.

Occasionally you will even get:

Check out: http://www.ihaveareallycooldomain.com we are hosted on hostX and they are great. I love their support, and my site loads really fast!

But generally people who are happy with their sites, post in response to the first type of message.

I don't think we have ever seen a post where someone comes here and starts off accusing members of slander for 5 month old posts....it is highly suspicious.

Sorry, I did not realise that this post was so old.

I apologise I did not know how old this post was.

I should have realised that the last post was on "03-29-2001 02:31 PM".

My mistake.

Originally posted by abbas

I should have realised that the last post was on "03-29-2001 02:31 PM".


I'm sorry abbas, I was referring to eyespy who responded on the 28th of March to a post that was originally created on"
10-07-2000 10:51 PM.

<<ADMIN EDIT>>
James, I'm not sure what an interview has to do with this discussion.
<</ADMIN EDIT>>

[Edited by Chicken on 03-30-2001 at 07:47 PM]