Something seems wrong with namecheap.com's website. I own multiple domains and most have nameservers setup in them (ns1/ns2.<domain>.com). However I've tried to add nameservers to a few of them, and they show up on their site, but they don't resolve. The first one which had this problem had the nameservers registered over 1 week ago and they still do not resolve.

Then.. to add insult to injury... I emailed for support (webmaster@namecheap.com) and received this:

Return-path: <POSTMASTER@namecheap.com>
Envelope-to: admin@hostspace.us
Delivery-date: Wed, 11 Feb 2004 18:22:39 -0500
Received: from [69.89.227.49] (helo=namecheap.com)
by h2.hostspace.us with esmtp (Exim 4.24)
id 1Ar3gh-0002xg-0C
for admin@hostspace.us; Wed, 11 Feb 2004 18:22:35 -0500
Message-ID: <1C9979F7B23B4AD58299425FA63AA7.MAI@namecheap.com>
From: <POSTMASTER@namecheap.com>
To: <admin@hostspace.us>
Subject: Message Delivery Failure
Date: Wed, 11 Feb 2004 18:22:55 -0500
Precedence: bulk


MailEnable: Message Delivery Failure.

The following recipient(s) could not be reached:

[SMTP:joellarodarte@yahoo.com]: 554 delivery error: dd Sorry your message to joellarodarte@yahoo.com cannot be delivered. This account has been disabled or discontinued [#102]. - mta151.mail.scd.yahoo.com


Message contents follow:

Received: with MailEnable Postoffice Connector; Wed, 11 Feb 2004 18:06:06 -0500
Received: from h2.hostspace.us ([63.247.80.66]) by namecheap.com with MailEnable ESMTP; Wed, 11 Feb 2004 18:06:05 -0500
Received: from [63.246.220.87] (helo=pc)
by h2.hostspace.us with smtp (Exim 4.24)
id 1Ar3QL-0005bW-9D
for webmaster@namecheap.com; Wed, 11 Feb 2004 18:05:41 -0500
Message-ID: <000001c3f0f3$e4ed9340$2d02a8c0@pc>
From: <admin@hostspace.us>
To: <webmaster@namecheap.com>
Subject: Nameserver registrations not working at namecheap.com
Date: Wed, 11 Feb 2004 18:07:29 -0500
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Hi,

When registering any new nameservers under the domains I have with you they don't seem to be created. They show up in your system, but after >4 days they still cannot be resolved.

My username is <removed>

Regards,
Michael Curtis

I find it very unprofessional when E-mails bounce.

Originally posted by Thane
I find it very unprofessional when E-mails bounce.
How does that help the thread poster??

I had a look around the site they don't appear to have a support number listed. But this is in the whois... Perhaps give it a try?
Domain name: namecheap.com
Registrant Contact:
NameCheap.com
NameCheap.com NameCheap.com (support@NameCheap.com)
+1.6613102107
Fax: +1.6613102107
336 w. Fairview blvd
inglewood, CA 90302
US

PM enetwork

hmm.... my last 2 nameserver registrations worked.. *shrug*

Hello,
Our correct support email address is support@namecheap.com or you can reach me directly at rick@namecheap.com. Email us and let us know if you are still having problems. I willl investigate to see why that email address to webmaster bounced.

BTW you can always check to see if your nameservers are registered properly or not by checking them directly at the registry at www.nsiregistry.com . Whatever listed there is correct no matter what it says anywhere else.