Need affordable support solution. Have support desk in place. Just starting out so have to keep the day job and would like to have something in place for when I can't be there. :peace:

Thanks

There are different outsourced support companies starting from www.supportresort.com, www.instacarma.com, www.bobcares.com and many others :D

You can try www.brainus.net. Its good in outsource support. Its support centers are in brazil and India Both.

Check out http://www.rootsupport.com They have a very cost effective outsourcing support package.

I would recommend www.tripodsupport.com. Their plans start at $25 for off-hour support and $35 for 24/7 support, I believe. I think you get the first month free to test it.

wow, i only though tripodsupport had outsourced support!

I'm sorry, I'm confused by your post. Can you clarify?

ok, well how many operators do you need, my company can do it probably, email me thru wht or contact us thru our wht profile.!

This comes straight from Tripod Supports website:

Security and Privacy

How can I be sure that my business and customer details will be safe?

Tripod Support takes your privacy as well as that of your customer very seriously. To that end, we do not share your information with any third parties. According to legally binding agreements we enter when you sign up, all information stays strictly without our organization. Further more, we take an added step by keeping your information within your TripodTeam. Sensitive information such as billing details, server passwords, and ticket logs are handled only by members of the team dedicated to your account so that other Tripod Engineers working with other companies do not have access to this information.

So much for proof reading!:D

http://www.fastservermanagement.com

There are some other options listed on the Support Outsourcing forum.