shadowsfall
10-15-2001, 12:10 AM
To be honest, our site demands are small in some aspects, but a bit unique.
Absolutely, must have, cannot survive as a website without:
PHP & MySQL
Perl
50 (minimum) pop/smtp emails that WORK
50 (minimum) mailing lists that WORK (discussion lists, not announcements)
Support that doesn't resort to "your ISP is the problem" to solve _every_ issue (we have 4 countries on 3 continents as members of the website - there can't be that many ISPs blocked by a server or they'd _die_).
The lesser needs:
100MB or more space (ability to purchase more if needed or upgrade)
2GB bandwidth (currently we use about 1 GB but like a safety net)
Subdomains with FTP
multiple FTP (no anonymous needed)
Problems that are unacceptable:
AIM support that refers you to "email" regularly.
Email support that repeats questions 3-4 times to buy time on actually fixing a problem.
A company that doesn't have the brass to list their address, phone #, and multiple contacts if their site isn't working (I like to harrass via telephone when all else fails and I am still an unhappy customer).
30 day refund obviously a requirement, as my current host is the 3rd one I've tried that has fallen down in serving me.
Cost under $25/mo. Reliable uptime (one of the past hosts had 50% uptime *shudders*)
Any recommendations from the trenches?? I've searched, but the one that keeps getting kudos is one I'm with and I am definately not happy, even if they are offering to install a different mailing list script (currently Mailman) to try to solve the ongoing problems.
Absolutely, must have, cannot survive as a website without:
PHP & MySQL
Perl
50 (minimum) pop/smtp emails that WORK
50 (minimum) mailing lists that WORK (discussion lists, not announcements)
Support that doesn't resort to "your ISP is the problem" to solve _every_ issue (we have 4 countries on 3 continents as members of the website - there can't be that many ISPs blocked by a server or they'd _die_).
The lesser needs:
100MB or more space (ability to purchase more if needed or upgrade)
2GB bandwidth (currently we use about 1 GB but like a safety net)
Subdomains with FTP
multiple FTP (no anonymous needed)
Problems that are unacceptable:
AIM support that refers you to "email" regularly.
Email support that repeats questions 3-4 times to buy time on actually fixing a problem.
A company that doesn't have the brass to list their address, phone #, and multiple contacts if their site isn't working (I like to harrass via telephone when all else fails and I am still an unhappy customer).
30 day refund obviously a requirement, as my current host is the 3rd one I've tried that has fallen down in serving me.
Cost under $25/mo. Reliable uptime (one of the past hosts had 50% uptime *shudders*)
Any recommendations from the trenches?? I've searched, but the one that keeps getting kudos is one I'm with and I am definately not happy, even if they are offering to install a different mailing list script (currently Mailman) to try to solve the ongoing problems.
