Well,



I ordered a reseller plan last monday and I have problems with it... I was looking e-z-hosting for 4 days bacause there are some problems with my accounf and I wrote a message in ICQ too... Still I couln't get any answer from him.

As we agreed with e-z-hosting I paid 15$ by credit card for my reseller plan and as we agreed he accepted to get 17$ wthin 4-5 days after this. But he did NOT....

And today I received an email that says my account suspended because of the declined cc... This is NOT true and if I try to theive I did not give 15$.

Before suspending an ACCOUNT try to TALK!!!!! And TRY to open you ICQ or MSN!!!! I have customers on my reseller and now I am in bad!

This is the customer care of e-z-hosting, I am still waiting his answers.

I understand how you feel but if you ask most of the WHTers here I think they will agree with me on this one: You get what you pay for

Try calling them and seeing if there is any luck.

"you get what you pay for"

Can't you see I said that we agreed on payment like $ 15 + $ 17... I received an email that my cc declined and my account is suspended.

We are a company in Turkey and we sold accounts... I am asking now, if THE PLANET will SHUT DOWN their servers because of a cc problem how do they feel? Between I talked with my bank and there is NO problem wih my card and nobody tried to get anything from my cc....

You siad try to call em, I am in Turkey and I dont want to pay 50$ to phone bill too....

Did you email them back or try opening a ticket at their support desk?

ICQ or AIM may not be an official support channel for them.

Yes I mailed them.

The important thing which I see is before the order, I could talk with him *ANY* time on ICQ but for 4-5 days I can NOT see him online.

My customers are mailing me and I have nothing to say, If I act like e-z-hosting to my customers I will lose all of them in a day. Customer care is the most important thing guess...

Between when you open www.e-z-hosting.com you see the communication ways at the bottom of the page and as you all can see there are AIM, MSN, ICQ and E-MAIL...

Then your only option is to call.

If your clients sites are that important to you then bite the bullet and make the call.

Either that or move your sites to a new host ASAP.

Maybe you can find somebody who's in US to make the call for you and pay him via Paypal :)

And I remember there's some free calling to US services around on the internet, may have a try.

I dont think that a hosting company which is not connected to internet (live support) will not answer the phone or will not be able to do...

It is 03:30 AM in Turkey and I dont know what I will do, this is a real bad thing.

They have to find how to use PR... They are losing and making ppl losing too!

Its happens sometime that, CVV Code of credit card did not match or the order country is different from the original credit card company. In that case some paymant gateway provider decined the transaction. and the hosting company has to cancel the order.

Well I can say that now, e-z-hosting SUCKS!

They dont answer phone, it is busy all the time, they dont answer emails, they dont reply our messages from ICQ.

r2h: First try to "talk", you know humans can talk each other. This is our difference from animals.

01.02.2004 -- EASY HOSTING -- BROOKLYN -- $ 15-

Here is my cc log, they took $15 already... If they have problems to checkout this is NOT my problem. My cc is working and I am using it everywhere!

I am still waiting e-z-hosting answer, because my customers have lots of documents on it. The next part is I am going to contact with The Planet....

Today they checkout 37$ too, isnt it funny?

And this is e-z-hosting reply:

"the order you submitted was not payment, we make afterwards the payment manually, when we did, yesterday, it declined... "

NOTHING MORE!!! Can you see their customer care? They are annoying me.

If you are so upset, why don't you just move your clients to a diffrent host?

it is not that easy, I have files on it like 1gb.... and no backup... what would you do if I were you?

Ahhh, e-z hosting still pulling their tricks eh. To any prospective buyers please, please stay away. I'm warning you.

Same here onuy ! I'm one of their clients and a reseller too ! Their server went down for almost 5-8 hours every several days ! And their support is "hard" to find also. Phone always busy they said that "phone services will be online in 2 days" that was 3 days ago !

That's why i downgrade my account there just because i'm not gonna pay $45 a month for 8-15 hours of downtime a month !

Hope "shenur" realizes that most WHT members is now no longer have faith on you so you can try to fix up your management, and customer services.

If you want a happy life, dont work with them! They are that bad!

e-z-hosting SUCKS! NEVER EVER BUY ANYTHING FROM IT!

Very Unhappy with their customer service, And I will fight back. I tried their service and was unhappy...I e-mailed them on the helpdesk and asked for a refund...next day got a response that it would be sent right back to me via Paypal...2 days later no response. Sent another request today.....BEWARE OF THIS HOST!!. I will be contacting Paypal to see what they can do for me me as far as a refund....SHNUR YOUR DAYS ARE NUMBERED IN THE HOSTING BIZ AS I SEE OTHER UNHAPPY PEOPLE HERE!!!...

Mark

Problem is fixed after 3 days, they mixed up my account with someone else....

Hey guys, please cool down the flames....

We're trying to get in grips with outstanting growth (5-7 signups a day) for a biz that is only 9 months in biz. (and it's only "resellers"...)

We have just got an additional batch of servers and will be growing our tech team by the end of the month.

We had to cut down on the "live chat" for the moment, and I must admit the phone bill was not paid yet, but should be back in service within some 48 hours.

Hope to hear some good feedback from our many satisfied customers (150+)....

Sincerely
Shneur

I wont stop talking baout your lousy business practices until I have my money back...So, I guess you had better pay me!!

If you have time to respond here in the forums to save your business name, you have time to make good on promises made on your website.

Please send my money back using Paypal (Thank You): :mad:

I want my money back too!

now e-z-hosting is down.
no response at mail...

Your compagny is dead ?

:(

very bad feedback, I am one of your customers.

And i have my customers not happy of my service.

jean-pierre

E-Z-HOSTING server is DOWN AGAIN !!!

For your own company sake at least try to keep your server UP even though you have bad customer services !!!

Just try to make your server NORMAL !!!!

Originally posted by e-z-hosting
Hope to hear some good feedback from our many satisfied customers (150+)....

Sincerely
Shneur

:rolleyes: :rolleyes: Famous last words :cartman:

The Planet has just taken our servers offline, they say it's because of scammers on our servers and other nonesense. They apparently do not understand that we cannot control who signs up to our services etc. We normally suspend bad users immediatly but apparently this time it was not quick enough. We are setting up new servers at a new datacenter right now and are starting to transfer there all accounts. This process may take up to 3 days to have everyone back online. If any of you want to cancel, we understand you and hope you check us out some time in the future. For those of you holding out with us we really appericate it

- Shneur

E-z hosting, how many servers are you renting?

thank for information

good works.

jean-pierre

You are not the only one. I'm still waiting for $40.00 refaund(it has been more than two weeks now).

What a false advertising. Those as*****s should be locked down for ripping us off.

Alex

Originally posted by onuy
it is not that easy, I have files on it like 1gb.... and no backup... what would you do if I were you?

what would I do ? learn and move on ...

1. remember to keep backups - sooner or later something *will* go wrong
2. pick your next supplier a little more carefully, remember *mostly* you get what you pay for
3. if possible get you're own box and collocate it, then at least your business success or failure is in your and your DC's hands

Rightnow, I think you shoudl be looking @ finding a replacement host, talking to your customers, getting new files uploaded where you can - try and salvage somethingbeofree you have no business left ...

yeah thats what we are doing now, I am going to buy a dedicated from 1and1.com or servermatrix... I am still looking for it.

I need at least 1000gb bandwidth, 40gb hdd, linux and cpanel... Money which I can pay is 60$ MAX.

not sure about what you'd get in turket, but data-transfer allowance in the UK on 1&1 is minimal, and costly to get more, in addition their support is almost non-existant

you might be asking a bit much to get a server, over 3Mb/s and cpanel for $60/month - surely if you're putting tat level of data through it you're charging enough to get a decent machine and service ?

I am looking for it... Dunno will find or not ...

Originally posted by onuy
I need at least 1000gb bandwidth, 40gb hdd, linux and cpanel... Money which I can pay is 60$ MAX.

Then you're going to be looking sometime because you'll be extremely lucky to find that kind of deal. You must increase your budget. The people that can offer such packages are the likes of e-z hosting, and look where they are now.

You could probably find a server in Burst DC for about $80 minimum with cpanel/whm

Originally posted by host-ez
You could probably find a server in Burst DC for about $80 minimum with cpanel/whm

Link please :)

Guys ! Check out the e-z-hosting.com website ! And take a look at the "Server Status" they said that their server @SM has been disconnected because of spam/Scam ?????

Originally posted by dijualserver
Guys ! Check out the e-z-hosting.com website ! And take a look at the "Server Status" they said that their server @SM has been disconnected because of spam/Scam ?????

That site wont even come up,, so it might be hard for others to look..

Originally posted by ResellerFla
That site wont even come up,, so it might be hard for others to look..
Yeah, nothing coming up here . . .

I've no problem accessing to their website. But some images are missing.

His site may be coming back up..but the he will still be hearing from me about taking my money and about bad business practices

I WANT MY MONEY BACK SHNEUR!!!

I WILL NOT REST THE POSTS ON HERE TILL I HAVE A FULL REFUND BY PAYPAL...SO GET USED TO HAVING THE TRUTH BEING TOLD ABOUT HOW YOU OPERATE!!!

Beware of this hosting service~!~ :angry:

Originally posted by e-z-hosting
The Planet has just taken our servers offline, they say it's because of scammers on our servers and other nonesense. They apparently do not understand that we cannot control who signs up to our services etc. We normally suspend bad users immediatly but apparently this time it was not quick enough. We are setting up new servers at a new datacenter right now and are starting to transfer there all accounts. This process may take up to 3 days to have everyone back online. If any of you want to cancel, we understand you and hope you check us out some time in the future. For those of you holding out with us we really appericate it

- Shneur

This sounds highly suspicious to me. Unless the FBI contacted them over credit card fraud or similar, I doubt they'd take the server offline with no prior warning.

Originally posted by voxtreme-matt
This sounds highly suspicious to me. Unless the FBI contacted them over credit card fraud or similar, I doubt they'd take the server offline with no prior warning. Yeah, it doesn't sound quite right to me either, Matt. However, this is the second time I have heard a story like this related to The Planet. Another user posted sometime ago that The Planet had terminated all their services based on a simple cease and desist notice. Now whether we got the full story in that case or in this case is debatable, either way it sounds rather suspicious.

Heres my experience with theplanets 'policy enforcement' group, for balance.

One of our customers customers sites (that is, a resellers customer) got 0wn3d via a sql injection exploit in some software they were running. No big deal to the server (yes, I checked anyway), but changed the content of the index to impresonate an ebay login site.

Policy enforcement tried to call me personally, and I didn't get the call, so they left voicemail and tried calling every other number that they had, including some assistants.

I called the gentleman back about 15 minutes later, yanked that site, cleaned it up, and that's it. End of story.

A look at the timestamps showed that they moved *very* quickly. I'm sure that if I didn't respond they'd pull the server in question, which is exactly what I'd want them to do. I don't want any of our servers to be used for fraud, and if we're not fast enough to stop it then the fact that theplanet will step in to stop it is good.

That's my experience with it, anyway. Just thought I'd add some balance to this.

Here's their update :

Feb 14 - 18:36 GMT - UPDATE
At the moment it seems that the data (about 7 HDD) are in the hands of the FBI for inspection as they say there was evidence found on 1 of our servers of child porn and ebay and paypal credit card fraud. (Of course, this is just 1 unscrupulus user that signed up just last week and has no connection to the rest of our clients). Once inspection is done they said they will return us the HDD.. We don't have yet an ETA on that but we will update you as soon as we have an ETA. In the meantime please go ahead and upload your sites (whichever you can already).

We are recreating now the last "reseller" accounts that were not created yet, if anyone has a problem logging into WHM, please contact us via AIM or ICQ or email.


Do you think that any possiblity the fed's will return those HDD or not ? If not then it means all of my cutomer sites are gone !!

Or are they just making up stories ?

:angry: :bawling:

Originally posted by dijualserver
Here's their update :


Do you think that any possiblity the fed's will return those HDD or not ? If not then it means all of my cutomer sites are gone !!

Or are they just making up stories ?

:angry: :bawling:


Only thing I can tell you is my experience with the FBI and Secret Service on bank fraud sites and illegal content sites.

They have never taken a hard drive they have contacted me ask me to close the sites down and preserve the data until they could get the proper paper work, once they supplied me with the paper work needed to protect myself and them from unlawful search and seziure I gave them all the data I had and all the files on the sites.

Not once have they taken a HD or taken a server offline, in all instances they ask and I compiled with all their request, no dramas.

Finally after many days and numerous e-mails and unhappy comments, my money was returned to my Paypal account. He told me to make sure I let everyone know!!...Well Shneur, you did return my money but I would never, ever recommend your company.

Mark

:eek:

Originally posted by voxtreme-matt
This sounds highly suspicious to me. Unless the FBI contacted them over credit card fraud or similar, I doubt they'd take the server offline with no prior warning.
Sounds more like a billing issue, than an FBI issue, imo.

ok guys here's the story:

on thu. Feb. 12 ThePlanet opened up a 'ticket' in their helpdesk asking me to remove a site called 'citibankbilling.com' and 'paypalbill.com' (or something similar) and that I have till 4:00Pm CST to do so and that I should keep all the files of that user for the FBI.

At 11:10AM they unplugged my server (5 hours before the deadline - I have not seend the ticekt untilll then and could have removed that user in about 20 seconds...), when I tried calling TP they said I need to talk to "abuse department" which no one answered the phone for 2 hours!! (of course I left several messages to call me back urgently.)

Then I see a new ticket "AUP - TERMINATION OF ACCOUNT". I finnaly get through to the 'abuse department' and the guy there tells me that there was SPAM and CREDIT CARD fraud coming from our servers and that I did not take care of it in time so they are terminating my account, he had a real additude and said "We don't need guys like you, why don't you go to ServerBeach or EV1" I told him that he said till 4:00PM he didn't want to hear a thing. The ticket he put was:

Ticket Details:
Queue:Technical Support
Status:OPEN
Summary:[AUP] Termination of Account for AUP Violations
Details:Inspection of your servers revealed AUP violating materials, including
but not limited to:

- Spam post operation matching one previously discharged from this network
- PayPal scams (qty. 2) created by user with account on all servers.
- eBay scams (qty. 2) created by user with account on all servers.
- Evidence of past and present spam operations

Considering the history of past lack of response to Abuse tickets with the information above, this account is being terminated.
--------------------------------------
(c10473e-z--02/12/04-13:04):
I had no idea about Paypal scams, eBay scams. On every spam or scam request, we traced and terminated the scammer with or without TP notification/confirmation.

We always take action when notified. You should have notified or at least called us when such problems occur so we can trace and terminate the scammers.

We are legit hosting company and if scams were made, we will track them down and provide proof/IPs.

If you have proof that you believe it is e-z-hosting, you could notify us, but since you don't, please get our servers online immediately. Ask then shoot next time.

Accounting is paid up as usual since few days ago.
------------------------------------------
(mgaston-02/12/04-16:12):
I spoke at length with the VP of Information Security and it was decided we will not be reconnecting your servers to allow you to backup the data.:angry: :angry: :angry:



Anyway on friday I called back and spoke to the VP 'Greg Rosenberg' and he tells me "The FBI came in with a court order and a search warrant and took the servers. I then call the FBI desk in Dallas (to see if TP is not bluffing...) and I spoke with teh agent taking care of this and he said they seized 1 Server (ahem...) for inspection for 'child porn' and 'ebay/paypal credit card fraud', he did say however that once inspected he will return me the 'clean' data...

That's where it's holding, I still need to find out what's going on with the other 6 servers that the FBI said they never took.

I was very happy with ThePlanet up untill now, but I don't know is this a regular practice that they terminate accounts this quick? The guy in Abuse Departement 'M. Gaston' was not at all reasonable, would not return my call and I could not reason with him at all, it sounded like he thinks I'm the scammer here. I mean, can they just take any legit biz with some 200 clients and just 'kill' it like this just because some loser signed up about a week ago to do his sh$%? Also, if I don't 'suspnd the bad user quick enough' why can't they simply login to WHM and suspend that reseller themselves, it takes just about 20 seconds....

Will keep you guys updated
Shneur

Thats pretty wild on the DC's part,, they could have just null-routed that machine till you took care of it.. I guess colo might look like a better idea..

Thats not the first time SM/TP has done something like this. We had 17 servers with them and I was out of the country and because they couldn't get ahold of our staff for a week (we were all out of the country on business) they terminated our account and still had the balls to charge us for the entire month when the servers went up the 16th of the month and were terminated by TP on the 21-23rd of the month. Will not recommend anyone to SM/TP anymore and as for those 17 machines, we used em as backup servers so no "real" data was lost, just a week of backups which we have recovered from now by moving the backup machines internally at the NOC

Originally posted by e-z-hosting
ok guys here's the story:



Anyway on friday I called back and spoke to the VP 'Greg Rosenberg' and he tells me "The FBI came in with a court order and a search warrant and took the servers. I then call the FBI desk in Dallas (to see if TP is not bluffing...) and I spoke with teh agent taking care of this and he said they seized 1 Server (ahem...) for inspection for 'child porn' and 'ebay/paypal credit card fraud', he did say however that once inspected he will return me the 'clean' data...

That's where it's holding, I still need to find out what's going on with the other 6 servers that the FBI said they never took.

I was very happy with ThePlanet up untill now, but I don't know is this a regular practice that they terminate accounts this quick? The guy in Abuse Departement 'M. Gaston' was not at all reasonable, would not return my call and I could not reason with him at all, it sounded like he thinks I'm the scammer here. I mean, can they just take any legit biz with some 200 clients and just 'kill' it like this just because some loser signed up about a week ago to do his sh$%? Also, if I don't 'suspnd the bad user quick enough' why can't they simply login to WHM and suspend that reseller themselves, it takes just about 20 seconds....

Will keep you guys updated
Shneur

How clean will that data be? Have you ever done backups of your hard drives? I'm surprised you didn't get a court order to produce those. As the host is it your responsibility to suspend your reseller's account that had the fraud & kiddie porn. Whe the data center contacts you, you should suspend immediately and as questions later. But now it looks like your 200+ clients are all out including the ones not on the affected server. Don't blame the datacenter.


......
- Spam post operation matching one previously discharged from this network
- PayPal scams (qty. 2) created by user with account on all servers.
- eBay scams (qty. 2) created by user with account on all servers.
- Evidence of past and present spam operations

Considering the history of past lack of response to Abuse tickets with the information above, this account is being terminated.
.....


This says it all right here. It sounds like you just want the money and don't give a rats a** about AUP. You got what you deserve, but unfortunately your good clients will be paying the price of your failure to act.

Acchh looks like the problems get's even bigger than i tought :mad: As long as they responsible for all of my and my clients Data (including all of their customer) existence !!Then hopefullly i'll be patience. BUT When they're not able to bring back all of those data save, THAT WOULD BE THE EXACT TIME To GET REALLLy angRY :angry: :angry: :angry:

Hopefully you still have the courage to fix up and be responsible to all of your clients Shenur! Since that you ARE responsible to those (~150) clients (lots of them are reseller ! including me).

From what i saw for the last few weeks of your services, it seems that you don't have the enough people to run your business! All of my emails and tickets were responded by you (sheur) and you ONLY, that includes the promotion here in WHT and other kind of stuffs. You should have at least 3-4 peoples to manage all of those clients and server plus marketing, except for any special circumtances of course.


Just want ALL OF MY DATA SAVE !

Thx
Dijualserver
Krieg05

What I fail to understand is how Shneur has a sizeable customer base with such poor reviews and frequent downtime? It's a shame when there are hosts out there far superior in quality who are strugging to make a living :(

Intellec,


quote:
--------------------------------------------------------------------------------

......
- Spam post operation matching one previously discharged from this network
- PayPal scams (qty. 2) created by user with account on all servers.
- eBay scams (qty. 2) created by user with account on all servers.
- Evidence of past and present spam operations

Considering the history of past lack of response to Abuse tickets with the information above, this account is being terminated.
.....

--------------------------------------------------------------------------------



This says it all right here. It sounds like you just want the money and don't give a rats a** about AUP. You got what you deserve, but unfortunately your good clients will be paying the price of your failure to act.


is what THEY claim, I KNOW that we responded quickly to each spam alert or other, there was simply no one to talk to... it seems that they are fed up on getting maybe 2 alerts per week, which, of course, we have no control over....

Integral,

it's a big capitalistic world out there, show your talent and make money, I would gladly see you become big, then of course, I will work even harder to get even bigger.... :-)

highway101: you are very lucky! I am still waiting my money back. He said he will send it today we'll see what will happen...


btw I am waiting for 4 days.

hello there
I'm with E z hosting since 3 months, but now I can not access to my control panel, I try email but non answer, many customers call me now for a refund, so could you please any one who can get me is telephon number or his official adress , for legal action
thank's

Lounis

Originally posted by e-z-hosting
I KNOW that we responded quickly to each spam alert or other, there was simply no one to talk to...

Keep on getting alerts on this thread since I replied ;) So I thought I'd add on to my experience, though I cannot comment on yours specifically.

When I did call, I was able to get through to the policy enforcement pretty easy - just call support (or the front desk) and ask for their extension. I did get a voicemail once, but I just called back in 10 minutes and got through. I did speak to M. Gaston as well, and found him personable and reasonable. We did keep him in the loop for the entirety of our investigation, and that was that.

To the clients affected by this...

Speaking as a host, always backup your files, and don't trust the hosts backup facilities. Heck, my personal sites are backed up through our processes, and I still make backups offsite on a regular basis for the important sites. Bad stuff happens, period. If it wasn't this, it could've been a fire in the datacenter or anything else. Cpanel/WHM has a great facility to download those full backups - use it. I wish the best of luck to those affected by this issue - it's not a good situation for anybody.

every things is back to normal except I loose 3 important customer , and I hope this can be never happen again,

STILL WAITING MONEY BACK!!!!!!!!!!!!!!!

we had a similar story with TP: they reduced to zero a whole server just for one spammer who we faild to reply within 24 hours...the data was lost but they did give us a credit of 3 months free on 1 server

Originally posted by lounis
every things is back to normal except I loose 3 important customer , and I hope this can be never happen again,

Lucky for you there ! I haven't got ANY OF MY DATA NOW ! And still waiting !

Its already 8 days, my customers' data are still lost.

Half of my clients' are asking for refund.

I am completely lost.

Help me Shneur.

it's been 8 days and you *still* expect something?
3 days in and you shoudl have been up and running with a different provider, I advise you dont wait any longer or you'll lose the remaining 50% of your customers

Originally posted by lstmedia
Its already 8 days, my customers' data are still lost.

Half of my clients' are asking for refund.

I am completely lost.

Help me Shneur.

While my problems is that i don't have any backup ! Of my DATA ! That's why i'm out of of the hosting biz ! Thx a lot e-z-hosting. Well probably try to be better next time, beside it's a .com business easy come easy go (then come again :P).

Same goes for me, I did not back up.

Its a great lesson.

Thanks Shneur.

E-Z-HOSTING is the WORST. STILL waiting for my reply, SHNEUR.

Come on Shneur, sort it out please. Wonder if he's migrated to the Bahamas with clients funds ;)

Problem back gain , all my customers website is off now , they all ask me for refund ,
so MR SHNEUR please ,I am completely lost

lounis

mine, too. oh, well.....

Originally posted by lounis
Problem back gain , all my customers website is off now , they all ask me for refund ,
so MR SHNEUR please ,I am completely lost


I hope you learnt enough from the last instance of this, to have a *backup* of everything and a contingency plan for this eventuality ?

Originally posted by othellotech
I hope you learnt enough from the last instance of this, to have a *backup* of everything and a contingency plan for this eventuality ?

I'd add...

as well as choosing a host that doesn't have unrealistic plans. 45 GB space and 320 GB of transfer doesn't happen for a host selling resellers for $35.00.

wow, ppl stayed on and didn't bail after that last drop out? I'm amazed sometimes....

Originally posted by lnguyen
wow, ppl stayed on and didn't bail after that last drop out? I'm amazed sometimes....

In my case I got my own DS soon after as I don't want to be at the mercy of some other host when sh*t happens.

Of course now I'm at the mercy of my DC! lol

i was "kicked" from this company, first 3 days it was fine, then i have no respond to my e-mails, icq etc... It is ****** company, i am waiting for my money back, but i think i have lost them... :(

Initially, I wanted to order reseller hosting plans from them. However after seeing that they allow porn sites on their servers and they recently got into some trouble with the FBI, I decided to stay away.

Call them, perhaps they're still negotiating with the FBI. :)

all resellers alow to host adult sites(not child porn etc..) so this is no problem, but the problem i think is that e-z-hosting doing frauds with account and support...

heh, they have a new sticky in the offers section now... i hope ppl realize they will never be able to utilize what they're buying in full...

Has anyone had any experience with serverpronto.com? I've been researching them for a few months and they seem great - in biz for about a decade (Infolink).

$29/mo. for a dedicated server ($149 setup). Phone service was excellent when I called. They answered all my questions. The facility seems excellent.

They said they average about 15 min. of downtime/year.

I'm considering them. Any advice?

sounds like a nice price to start... but they ask $70 for a system restore on that plan?? And extra IPs are $10 each....

See http://www.webhostingtalk.com/showthread.php?s=&postid=1922649#post1922649

another e-z hosting ripoff.