Web Hosting Talk







View Full Version : Servers pingable, but not found thru FTP/BROWSER/SSH?


jamoss
02-08-2004, 03:52 PM
Has anyone ever come across this problem?

We have 4 different servers at an ISP (won't say which). Intermittently throughout the day, they will be inaccessible thru the web browser (server not found), nor can I get to them via FTP or SSH. BUT I can ping them and tracert looks fine.

I have compared the tracert info when it was "down" and "up" and they look identical.

Any ideas? ISP claims all is fine on their end, but when this happens, I cannot access their other customers' boxes, either.

Is it my DSL ISP?

Thx in advance...
Jennifer.

CreativeLogic
02-08-2004, 04:22 PM
Have you had other people test this for you too?

Unknown_User
02-08-2004, 04:35 PM
Nameservers maybe?

Regards

DislexiK

jamoss
02-08-2004, 04:44 PM
I've had other people test, too. Some can get to the servers, some cannot.

DislexiK - when you say Nameservers, what are you thinking?

Unknown_User
02-08-2004, 04:51 PM
I mean when you ping it its all ok, however when you try to connect, is it via IP through SSH or Domain name, if so isn't that relating to name servers and maybe domain name has not propagated?

Regards

DislexiK

jamoss
02-08-2004, 04:52 PM
both IP or domain name.

Unknown_User
02-08-2004, 04:55 PM
That it will be something to do with 2 things thats in my head:

Firewall (Not open ports?)
Services not configured correctly?

Regards

DislexiK