Hi everyone,
Couple days ago all the space used for all accounts dropped to 0.
I ran /scripts/fixquotas and I get a ton of these errors:
edquota: Quota file not found or has wrong format.

And it doesn't fix anything.

It's been broken for almost 1 week now, and nobody can figure out how to fix it.
The other day when I did a cPanel upgrade, it worked, but I did notice these errors torwards the end:
Critical Error: /proc is not mounted)!
Attempting to mount /proc...Done
Critical Error: /proc is still not mounted!
Starting Mailman's master qrunner.
==> Starting SSL tunnel...
Critical Error: /proc is not mounted)!
Attempting to mount /proc...Done
Critical Error: /proc is still not mounted!
Critical Error: /proc is not mounted)!
Attempting to mount /proc...Done
Critical Error: /proc is still not mounted!
Critical Error: /proc is not mounted)!
Attempting to mount /proc...Done
Critical Error: /proc is still not mounted!
Critical Error: /proc is not mounted)!
Attempting to mount /proc...Done
Critical Error: /proc is still not mounted!
Critical Error: /proc is not mounted)!
Attempting to mount /proc...Done
Critical Error: /proc is still not mounted!

Does anyone know or have any ideas on how to fix this?
Help would be greatly appreciated.

Thanks!

Hi,

Could you post the output from

df
ls /proc


This will help us figure out your problem.

Thanks,
Bill

pasting your /etc/fstab etc might help
Need more information..error just says that /proc is not mounted and can't be mounted for some reason.

Here is the info for:
df
ls /proc

root@server1 [~]# df
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/hda7 1035660 269696 713356 28% /
/dev/hda1 77750 35630 38106 49% /boot
/dev/hda5 6190664 2093392 3782804 36% /usr
/dev/hda3 6190692 3089024 2787196 53% /var
/dev/hda8 36969672 28705992 6385684 82% /home
/dev/hda2 6190692 58328 5817892 1% /tmp
/dev/hdc1 39516244 3943176 33565748 11% /home2
root@server1 [~]# ls /proc
./ 12386/ 12707/ 19957/ 21031/ 21458/ 21536/ 32519/ 766/ execdomains modules
../ 12389/ 12889/ 20049/ 21032/ 21459/ 21537/ 4/ 792/ filesystems mounts@
1011/ 12402/ 13/ 20094/ 21033/ 21460/ 21538/ 5/ 823/ fs/ net/
1055/ 12403/ 14/ 20417/ 21107/ 21462/ 21540/ 6/ 8476/ ide/ partitions
1062/ 12407/ 15061/ 20730/ 21114/ 21463/ 23987/ 600/ 8693/ interrupts pci
10799/ 1241/ 15105/ 20999/ 21274/ 21464/ 23988/ 604/ 8950/ iomem scsi/
10842/ 1243/ 170/ 21000/ 21283/ 21465/ 23991/ 694/ 8953/ ioports self@
1128/ 1244/ 171/ 21006/ 21299/ 21466/ 24004/ 696/ 9/ irq/ slabinfo
1152/ 1245/ 172/ 21017/ 21326/ 21467/ 24005/ 697/ 9226/ kcore stat
1180/ 1246/ 173/ 21018/ 21328/ 21468/ 24266/ 698/ bus/ kmsg swaps
1181/ 1247/ 174/ 21021/ 21408/ 21469/ 24503/ 699/ cmdline ksyms sys/
1182/ 1248/ 175/ 21022/ 21409/ 21474/ 28140/ 711/ cpuinfo loadavg sysrq-trigger
1183/ 1249/ 19935/ 21023/ 21414/ 21514/ 29829/ 726/ crypto locks sysvipc/
1186/ 1250/ 19936/ 21024/ 21450/ 21523/ 3/ 735/ devices lvm/ tty/
1187/ 1251/ 19939/ 21025/ 21455/ 21531/ 3080/ 745/ dma mdstat uptime
1218/ 12548/ 19952/ 21029/ 21456/ 21532/ 3124/ 758/ dri/ meminfo version
12385/ 12629/ 19954/ 21030/ 21457/ 21534/ 31624/ 762/ driver/ misc
root@server1 [~]#

And /etc/fstab:

root@server1 [~]# /etc/fstab
-bash: /etc/fstab: Permission denied


^Not sure why it's doing that :-/

Thanks guys!

Try cat /etc/fstab ;)

Here we go:

root@server1 [~]# cat /etc/fstab
LABEL=/ / ext3 defaults,usrquota 1 1
LABEL=/boot /boot ext3 defaults 1 2
LABEL=/usr /usr ext3 defaults,usrquota 1 2
LABEL=/var /var ext3 defaults,usrquota 1 2
LABEL=/home /home ext3 defaults,usrquota 1 2
LABEL=/tmp /tmp ext3 defaults,noexec,nosuid,nodev 1 1

/dev/hdc1 /home2 ext3 defaults,usrquota 1 2
none /proc proc defaults 0 0

/dev/hda6 swap swap defaults 0 0

Try this

touch /home/quota.user
touch /home/quota.group
chmod 600 /home/quota.user
chmod 600 /home/quota.group

quotacheck -acugv

These are the results:
root@server1 [~]# touch /home/quota.user
root@server1 [~]# touch /home/quota.group
root@server1 [~]# chmod 600 /home/quota.user
root@server1 [~]# chmod 600 /home/quota.group
root@server1 [~]# quotacheck -acugv
quotacheck: Quota for users is enabled on mountpoint / so quotacheck might damage the file.
Please turn quotas off or use -f to force checking.

Thanks!

try quotacheck -m

Run repquota -ua and repquota -ga, if you get 'Segfault' it means your quotas are corrupted and they need to be rebuilt.

quotaoff -a
quotacheck -ugamn
quotaon -a

Then check 'repquota -uga'

If this fails, then you have no choice (As far as I know ) , you will need turn off quotas (quotaoff) remove your quota files located at / ( at all mount points ) and then run quotacheck -ugamn again. Then turn on quotas, quotaon -a.

Blessen,
The repquota worked and it listed all the quotas, etc but when I ran the quotaoff/quotaon:

root@server1 [~]# quotaoff -a
quotaoff: Cannot find quota file on /home [/dev/hda8] to turn quotas on/off.
quotaoff: Cannot find quota file on /home2 [/dev/hdc1] to turn quotas on/off.

How do I rebuild the quotas?

Did you delete the quota files?

No, I haven't deleted the quota files...

Show us output of:
quotaoff -guvp -a

Here are the results:
root@server1 [~]# quotaoff -guvp -a
group quota on / (/dev/hda7) is off
user quota on / (/dev/hda7) is off
group quota on /boot (/dev/hda1) is off
user quota on /boot (/dev/hda1) is off
group quota on /usr (/dev/hda5) is off
user quota on /usr (/dev/hda5) is off
group quota on /var (/dev/hda3) is off
user quota on /var (/dev/hda3) is off
group quota on /home (/dev/hda8) is off
user quota on /home (/dev/hda8) is off
group quota on /tmp (/dev/hda2) is off
user quota on /tmp (/dev/hda2) is off
group quota on /home2 (/dev/hdc1) is off
user quota on /home2 (/dev/hdc1) is off
root@server1 [~]#

Thanks!

So all is off ... proceed with my little guide to enable quota support at:
http://www.webhostingtalk.com/showthread.php?s=&threadid=226761

Hope this helps ;)

Hi,
At the end you say:
To set a user quota, issue the following command:

code:--------------------------------------------------------------------------------setquota -u USERNAME SOFTQUOTA HARDQUOTA SOFTFILELIMIT HARDFILELIMIT -a--------------------------------------------------------------------------------

Where:
USERNAME is the user
SOFTQUOTA in kilobytes
HARDQUOTA in kilobytes
SOFTFILELIMIT set it to 0 normally
HARDFILELIMIT set it to 0 also

Do you have to put in manually for all users? Wouldn't I be able to run /scripts/fixquotas after?
Also, are you willing to log into my server and do this for me? :-)

Thanks,
-Greg

You can ignore the setquota blah... and do the /scripts/fixquotas after you enable quota support. If you need my help... no problem ;)
<EDIT>Or login to your WHM as root to try to enable quota support might work ;)</EDIT>

Where in WHM do I enable quota support??

Thanks!

Originally posted by InfluxHost
Here we go:

root@server1 [~]# cat /etc/fstab
LABEL=/ / ext3 defaults,usrquota 1 1
LABEL=/boot /boot ext3 defaults 1 2
LABEL=/usr /usr ext3 defaults,usrquota 1 2
LABEL=/var /var ext3 defaults,usrquota 1 2
LABEL=/home /home ext3 defaults,usrquota 1 2
LABEL=/tmp /tmp ext3 defaults,noexec,nosuid,nodev 1 1

/dev/hdc1 /home2 ext3 defaults,usrquota 1 2
none /proc proc defaults 0 0

/dev/hda6 swap swap defaults 0 0

For most of the Red Hat Linux systems, I can see there are two more entries:
none /dev/pts devpts gid=5,mode=620 0 0
none /dev/shm tmpfs defaults 0 0
Anyone can confirm this?

I just ran into the same problem.

In my case what happened is that even tho I had CPanel backup disabled my destination folder was set to /home/backup. That was breaking quotas.

I changed the field to [blank] tried fixquotas and seems to be fine now.


Hope that helped. ;)

Run repquota -ua and repquota -ga, if you get 'Segfault' it means your quotas are corrupted and they need to be rebuilt.

quotaoff -a
quotacheck -ugamn
quotaon -a

Then check 'repquota -uga'

If this fails, then you have no choice (As far as I know ) , you will need turn off quotas (quotaoff) remove your quota files located at / ( at all mount points ) and then run quotacheck -ugamn again. Then turn on quotas, quotaon -a.

Awesome mate, everything is now working.

P.S. Sorry for replying on old topic, but really this topic should be moved to VPS Tutorial forum.