Is anyone else experiencing unanswered tickets with Helm sales and support, my licensing query has gone unanswered for a good few days now, I've sent a 2nd and 3rd request too with no reply. I know they've received them since I have the ticket numbers. :rolleyes:

Yes, in the past. Although I had to wait 3 days myself over the weekend,, when they clearly don't offer support, I was taken care of first thing Monday Morning however ,, Note: Won't do you much good to post on their forums as I finally got a reply from sales on Mon.,, I got a reply in the forum I believe 4 days after the fact..