I'm looking for a merchant account through authorize.net to run my webhosting company, but i cant seem to find a authorize.net reseller whose reliable, and affordable.

I contacted some, but they either don't know what their doing, or they charge to much..

Can anyone provide me with some reliable companies?

Thank you.

CDGCommerce runs an Authorize.net gateway on their system. Do a search for them on this forum and I'm sure you'll find that they are affordable AND are attached to much high praise from members.

Their promo pricing for WHT can be found here: http://www.cdgcommerce.com/whtpromo/

Good luck.

Thanks for the reply :)... however after a recent live chat with support, they didn't seem to convincing, it was almost like they didn't want to give me no information, just giving me breif one two word answers.... I posted it in another post on these boards, but i'm not going to repost it, cuz i'm not trying to make them loose business or nothing.. but chatting with the live support made me think twice.

Hello damainman,

Feel free to contact me directly if you have any questions re: what you mentioned above. I'm not sure who you spoke to with us but I'm happy to clarify any info that you needed.

We did have a brief issue with our online chat system today but it was resolved within a very short period of time and is now back up and running perfectly.

www.modernauthorize.com through e-onlinedata is good.

I would stay away from e-onlinedata. Check out another topic here for more information. I started up with one member on here just today and I have been very pleased with everything. He does not offer authorize.net with processing but can connect to them. He uses a company called LinkPoint for the gateway & after the meeting with him just this past weekend I would trust them a lot more. I learned a lot about the gateways and authorize.net

No offense to CDG or anything, but it seems that that might be an issue. I tried it as well last week before meeting with Corey & received the same type of response.

Which topic would that be?

hi amusive,

Theres nothing wrong with e-online data or cdgcommerce.

Both are great companies with above average support. The rates are rather similar, once you take a good look at all the fees.

Both Chris and I would be able to answer any questions you have (chris with CDG and I with e-online data)

Well if you can answer a question about e-onlinedata... why can't they update my number?? I've asked no less than 5 times over the past, say, 6 or so months.

Hi amusive,

Dont think thats a difficult request. Feel free to email me the information and Im sure I can get it changed for you (though you dont know me, so you may not want to trust that infor to me)

If thats the case, try contacting Sloane (@ e-online data) with your request.

Andrew is 100% correct.

Updating a phone number on a merchant account is a simple task, it takes literally about 30 seconds on a typical VPN connection to a bank.

Some processors may require you to fill out an address/contact change form but the actual act of making the change itself is trivial on the back-end side.

I don't know why it is taking EOD so long to respond to you on that but perhaps Andrew or Sloane can help you expedite that process.

I give a BIG thumbs up for CDGCommerce. They have handled my account very well. I am referring much more business to them as soon as I can. Chris is great along with their other support people.

A++++ in my book, and in this day and age it is hard to find a company that works that well.

I am just a very satisfied/happy customer.

Glad to hear it Phil. I'm sure you won't have any troubles referring people to them with their great service and whtpromo pricing. :cool:

I would not recommend Onlinedatacorp either. Their support is horrible and they pennalize you for their mistakes. They shut down our account for a week because they said that our bank rejected deposits even though deposits were made that entire week. Through this their support hung up on us on the phone, the person we signed up with said she didn't care to deal with the problem and our bank signed a letter saying the transaction never reached them. Even after that they were extremely rude and treated us horribly so we cancelled the account.

We are using chargem.com now and have had zero issue. I wish we would have known about CDG above as his reputation has been nothing but perfect here.

Thanks for the kind words, Phil and Kris. :)

Hello,

Chris at CDG Commerce is an awesome man! He can hear my browser coming from a network switch in another data center and so braces himself for anything I have to throw at him. He has helped me with everything I have ever needed.

His company's service is wonderful, A+. MY first Merchant Account right before I went with another company, he grabbed my attention. 2 days later I was enjoy a test transaction with AuthNet.

He even allowed me to email some of the stuff for the application to him instead of faxing (having probs. with the fax). What a great man/company!!

Thanks and God Bless!

Go with Wells Fargo ... they're a real bank who also happens to be a reseller of the Authorize.Net gateway.

They set you up in AuthNet AND are the bank that manages your merchant account, so there is no middle-man. That's why their rates are lower than every other Authnet reseller I've seen (actual rates are of course based on your credit history), because they're not slipping in any extra fees or fractions of a percentage to keep for themselves like the middle-people do.

Originally posted by Indy4
Go with Wells Fargo ... their rates are lower than every other Authnet reseller I've seen (actual rates are of course based on your credit history), because they're not slipping in any extra fees or fractions of a percentage to keep for themselves like the middle-people do.

Are you kidding? I suppose if you are processing 25K + per month you will get great rates. However, for the small guys, Wells Fargo has got to be one of the MORE expensive Authorize.net processors around. At least that is the data I collected when doing my comparison of companies.

Posted this a few other places to...My rep at E-online wanted a and and I was happy to be able to.

I have been with E-Online data now for a number of years. I left CardMemberServices when I realized I could cut my fee's in half.

I have had 2 small issues and one fairly large one and I have to tell you my account rep has handled it right away and without issue.

My Personal experience with them has been outstanding...

:wavey:

Gotta go play hockey now...Bye....LOL

It is worthwhile to note that not all banks are "direct" with Visa/MC. A lot of banks - most - actually have "Agent Bank" relationships with ISO/MSP's or other banks... thus, they really are only middlemen and not the "direct source."

There are two main cost drivers in every credit card transaction. First, there are the VISA and MC Interchange costs, dues and assessments. These are the SAME for everyone.

Then the second cost component are the network fees from the front-end (authorization) and back-end (settlement) networks are these fees DO vary from bank to bank and ISO to ISO.

In addition, it is important to keep in mind that there are ISO/MSP's that have true Interchange pricing from VISA/MC and only pay a very small number of basis points for their BIN sponsorship fees... which is often more than offset by having much more favorable network costs due to the ISO/MSP's processing volume.

Lastly... in a lot of respects, banks are usually much more interested in card-present "bricks and mortar" merchants and the vast majority of banks are really not ideally suited to Internet and e-commerce transactions, nor do they have very liberal risk management with respect to those accounts.