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View Full Version : IS there a company that offers phone support for MY clients?


wbhst
10-10-2001, 09:26 PM
I was wondering if there was a company out there that provides phone support for MY clients, with a 1-800 number or something?

Thanks
Wbhst

RotoHost
10-10-2001, 11:28 PM
Hi,
Take a look at the following. Perhaps one of these can help you.

www.800support.com

www.peoplesupport.com

www.brigadesolutions.com

I'm sure others will throw out some additional links.

Good Luck!

ispclub.com
10-19-2001, 12:18 AM
How many customers do you have?

Walter
10-19-2001, 10:03 AM
Wbhst, think of this: for your unique selling point (good support) you will rely on others.

GTOTYPE
10-21-2001, 12:57 AM
Well i know of a host that handles support via email for you but i think you should really offer support to your clients if you are serious about you venture.

gcjeepster
10-21-2001, 02:53 AM
Originally posted by RotoHost
Hi,
Take a look at the following. Perhaps one of these can help you.

www.800support.com

www.peoplesupport.com

www.brigadesolutions.com

I'm sure others will throw out some additional links.

Good Luck!

Good thinking, RotoHost!

uReach is pretty awesome and we have been using them primarily since day one.

They are www.ureach.com.

jimb
10-23-2001, 06:57 PM
Originally posted by gcjeepster

uReach is pretty awesome and we have been using them primarily since day one.

They are www.ureach.com.

But they offer toll free numbers.....not hosting support lines.

Still....they are great for toll free numbers!

Jim

Selushen
10-23-2001, 10:49 PM
Why do you have to offer customer support yourself if you are serious about your venture? I spend a great deal of time reading business/financial publications, looking at the finer operations of companys, manage a few resutrants, etc.

Among the things that I have learned over the years is that there is no problem with contracting out certian aspects of your company's operation to other companys that can provide the service to you. Ofcourse you have to make sure that they are realiable and knowledgable in your product and industry.

For a few examples do company's that use payroll services, courier services to deliver product, maintience companies to maintian equipement, etc. are all these companies not serious about their venture. If so I think that a few Presidents/CEO's of a few multi billion dollar business would be upset to hear that they are not really serious about their ventures.

This ofcourse is just one person's thoughts.