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View Full Version : How do they get away with it (*****)
Ok I havent hosted with CI ever but lets face it anyone who knows anything about hosts knows to stay as far away from CI. Now I like to look at there plans when I'm bored :D What? there really good plans, shame about the whole getting no uptime etc.
But anyway why hasnt something major been done yet? Like last time I was at there site they boasted about getting another big company onto there hosting server (Dallas Cowboys) Like will they get the same treatment? Obviously not, so why doesnt everyone stand up against CI because there obviously getting customers still.
Annette 10-10-2001, 09:33 PM Mostly because overall, it appears that people are satisfied with the service they are receiving. Let's face it - 100 unhappy people out of a hundred thousand clients is not quite the same as that same 100 unhappy people out of 200 total clients. They have the numbers in their favor. I believe that some people were pressing a case against them, but never heard if that case actually went anywhere.
SoftWareRevue 10-10-2001, 09:41 PM Sbdi, have you read ?? http://www.webhostingtalk.com/showthread.php?s=&threadid=18984
Deb Suran 10-11-2001, 08:00 AM Originally posted by Annette
Mostly because overall, it appears that people are satisfied with the service they are receiving. Let's face it - 100 unhappy people...
Quite a few more than that. Faulkner's propensity to threaten lawsuits (his mother is a lawyer), and to FOLLOW THROUGH on those suits, which he can do for free while those he sues must pay to defend themselves, has a lot to do with silencing people who are dissatisfied. As for the lawsuit brought against him, the idiot lawyer retained in the class action suit apparently allowed the statute of limitations to run out before he took the necessary action to keep the suit alive.
PagesUSA 10-11-2001, 09:00 AM I must be missing something.
Go to their site, it says 3000 MB per month for 20.00 on the front page and on a pop-up window. But when you click through for details, I cannot find such a plan. In fact, I don't see anything that looks even close.
That would be a problem for me.
Chris
Peeps 10-11-2001, 09:38 AM Originally posted by Deb Suran
Quite a few more than that. Faulkner's propensity to threaten lawsuits (his mother is a lawyer), and to FOLLOW THROUGH on those suits, which he can do for free while those he sues must pay to defend themselves, has a lot to do with silencing people who are dissatisfied. As for the lawsuit brought against him, the idiot lawyer retained in the class action suit apparently allowed the statute of limitations to run out before he took the necessary action to keep the suit alive.
I think the numbers were just an example of the math. Say 100 people out of a hundred thousand are unhappy. Now say those same 100 people are out of a pool of 200. Mathematically, the second service looks a lot worse than the first, even though the first may actually be worse.
Lawyers. Ick.
creepcolony 10-11-2001, 05:22 PM huh? I don't know anyone who has actually been happy with *****
The Dude 2001 10-12-2001, 08:10 PM I called em, cause I was interested in using their standard, $20 a month deal for a file server(not that I mentioned that to them), and I think that their ad is a bit misleading.
Under b/w, it says you have 'unlimited', but when I pressed them about that, it's actually metered after you pass 20GBs. $10 per GB extra, is what I was told, or 5GB extra, for $20 if you prepay. By unlimited, the rep said that they meant, access to it...lol... Greaaat...
Now they really have nothing to offer me...
Originally posted by creepcolony
huh? I don't know anyone who has actually been happy with ***** You know one now.
Somehow, I posted my message two times, and there is no option to delete it. :( So I am editing it instead. If I'll face any problems with *****, I'll let you know. But so far so good.
Peeps 10-14-2001, 03:10 PM Originally posted by creepcolony
huh? I don't know anyone who has actually been happy with *****
Because happy people do not tend to come to forums like this and post as much as unhappy people do. Besides, given the tenor of this forum in particular, anyone posting something that is giving out kudos to a company is likely to be perceived with suspicion or outright hostility if the company is not represented here. Can you imagine if someone posted a very long message praising *****?
SoftWareRevue 10-14-2001, 03:16 PM Originally posted by Peeps
. . . .Can you imagine if someone posted a very long message praising *****? :eek: He would be hunted down and flogged.:blush:
driverdave 10-16-2001, 04:26 AM I almost signed up with them.
Website - "Setup in 24 hours!"
Contract - 10 day activation.
The sales guys were funny when I pressed the issue. They got kinda quiet, admitted it was misleading, even tried to tell me they were working on it.
I liked to say it to them in hours...
"The website says 24 hour set up, but the contract you want me to sign says 240 hour setup. I'm confused."
sasjamal 10-16-2001, 12:05 PM ***** is sexy
their serveice is great id reccoment anyont to joimn them, they hold a website amd it works, all the ppl saying bad thigns about them are just saying bad thignsd about them look at me, heere i am and i say good things about them WHY? beecause they aree a good company, i likee *****, yuou should likee ***** 2 :-)
-0--0-20202
-02-2-
<< I never hosteed a site with ciohost but its ok, i am qualifed to say they are good u must trust me, ithey are good ppl good host yup yup,
kb@iy-2 10-16-2001, 12:12 PM Heh... http://www.dictionary.com/
Skeptical 10-16-2001, 01:54 PM I think it should be noted also that many many people dissastified with ***** have found it too much trouble to go around and complain on boards, set up web pages, etc... all for being ripped off of $30 a month. Most people get mad for a while, and then move on.
But the real deal is, how badly must a host be for people to get so annoyed they start class-action lawsuits, set up complaint websites, and complain at all the major bbs's?
purplemyst 10-16-2001, 02:37 PM I not only work for C.I.Host but have my site hosted on a Unix acct there. I've never experienced any down time. As well, during the whole Code Red issue we didn't have a single server infected - not one! Code Red effected the entire world wide web, not just us. So to say that we had some downtime due to this is pretty lame. I won't say who, but a major I.S.P had over 25,000 infected servers. Like I said, we had ZERO.
As far as upset customers????
I take quite a few calls each day from people looking to setup high-end hosting plans who don't even know how to type. Being an ethical person, I try to down-sell novice users who don't need a managed dedicated server, for example. See, the problem is......people signup for an account that far exceeds their level of intelligence. Then complain about us on these forums because we "Screwed them over".
Beleive what you want. We're constantly ranked in the top 8 out of 18,000+ hosts' world wide. This alone says alot about how great we are.
Thanks!
Skeptical 10-16-2001, 02:52 PM So Purplemyst, you just assume all the unhappy ***** customers are newbies who don't know how to spell and can't manage their own servers? That your offerings "exceeds their level of intelligence"? I'll bet you work for the marketing/PR department too heh?
purplemyst 10-16-2001, 04:42 PM It's like the cliche. "You can't please all of the people all of the time."
As well, some people have too much time and not enough life.
Thanks
purplemyst 10-16-2001, 04:44 PM <<EDIT: Had nothing to do with the thread>>
kb@iy-2 10-16-2001, 05:22 PM Originally posted by purplemyst
***** RULES!!!!
Umm... no.
Originally posted by purplemyst
***** RULES!!!!
Is this a joke?:eek:
mindboggle 10-16-2001, 07:48 PM Originally posted by Skeptical
I think it should be noted also that many many people dissastified with ***** have found it too much trouble to go around and complain on boards, set up web pages, etc... all for being ripped off of $30 a month. Most people get mad for a while, and then move on.
But the real deal is, how badly must a host be for people to get so annoyed they start class-action lawsuits, set up complaint websites, and complain at all the major bbs's?
I was scammed by this @&*@%^$% "company" over $25,000 :mad: :angry:
I think that'd make anyone more than mad and more than pissed. Being scammed that much is criminal (I believe it's a felony).
One Web 10-16-2001, 09:18 PM I was scammed by this @&*@%^$% "company" over $25,000
I think that'd make anyone more than mad and more than pissed. Being scammed that much is criminal (I believe it's a felony).
OMG and you just let it go? I would of gone to Texas and had a 1 on 1 convo with the:uzi: CEO. I got ripped off for 1500:mad: and was really mad that is nothing compared to u:unhappy:
mindboggle 10-16-2001, 11:24 PM NO WAY! Every other week they would charge my card $2000 for "bandwidth over use" or something so I just did a chargeback the next day. I don't even have any servers with them anymore and they're still charging me. :eek:
Neko =^.^= 10-16-2001, 11:43 PM :eek: That's more than enough of a reason to file charges against them. Sue their asses! :D
purplemyst:
We were resellers of their for over a year, so tell me if they "rule" why their accounting dept was always 6 months behind and the techs at the reseller hotline (when they picked up the phone or didnt leave it off the hook for hours) would only put in a trouble ticket which would take weeks to resolve?
purplemyst 10-18-2001, 12:22 PM If you see on the C.I.Host home page that you can get a plan for $20 a month and get 3,000 MB's of disk space - it's true.
If you can't find this on the site, look harder. It's right there.
The $20 a month is the cost if you pre-pay annually and you DO get 3,000 MB's of disk space.
One Web 10-18-2001, 12:38 PM Make it clear. Because I know you are saying that now but if someone signs up you will come up with some BS to screw the person that signs up. Another false ad u have is that unlimited bandwidth. I called one day and one of your sales people said that it’s not unlimited that he has seen people getting charged for surpassing the unlimited bandwidth. Come on
driverdave 10-20-2001, 04:58 AM purplemyst - Why does the site say 24 hour setup time for a server (ded unix), but the contract says 10 days setup? That seems mighty shady to me.
When I asked for a contract that matched the offer on the site, I was told it couldn't be done.
So, lets make an offer on our site, then email a contract thats different and see how many people don't notice. Great strategy!
There was a few other shady things that went on too, but thats the most blatent.
Lets see - Buy one server, get one free special offer. Nowhere to be found in the contract they sent. And, you don't get it (as if I ever would have got it) untill after a month. That 'special' offer wasn't mentioned on the site.
I'm glad it happened though, I'm more than happy with my new host, and they are about 1/2 of what I was going to pay *****s.
Dominic 10-20-2001, 10:43 AM Search at google.com with the word "host",
you will see ***** at the first page...:)
Oh, Gawd. That's awful. No wonder, they keep getting so many new clients (they say so). All the bad talk about them and so many links to them have boosted their ranking on google. I guess any publicity is good publicity.
Jonah 10-20-2001, 04:36 PM You're right!
If you search this forum you'll see people that come here and ask about *****, they get the whole story, go there and sign-up and come back and whine about it.
''I guess any publicity is good publicity''
You're damn right!
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