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View Full Version : ezmerchantaccounts is taking forever with my emails


appletreats
10-09-2001, 06:49 PM
Hey, I *was* (maybe still am, if they cough up the info) going to apply @ www.ezmerchantaccounts.com. Unforunately it has been a week and a half and they still have not answered my questions. How long does it take them to respond??? And ideas for my next choice for billing if this one doesn't work out?

After this, and my experiences with OLM (billing dept. motto: proudly failing to answer your questions since 2001), I'm beginning to question these people's competency. You'd think they would WANT to have my pay on time... I never had half hour waits for simple questions with HiSpeed, despite their "unlimited" :rolleyes: storage and transfer, which never troubled me. Always picked it up right away, and their support was always great.


*sigh*...


Oh. Anyway. Any suggestions?

Chicken
10-09-2001, 07:05 PM
I was actually looking at who you mentioned and http://www.charge.com but that's just me. Seem to be close in what they offer, both Auth.net resellers, etc... similar fees, etc.

appletreats
10-09-2001, 08:45 PM
Yeah, they're my first choice after ezma. But this part has me worried:

$395
Leading Software

On their price page. What the fuzzies is that? Will I be paying for it? :confused:

Chicken
10-09-2001, 11:27 PM
If you are going to be using it for what I'm using it for (accepting payments for hosting), then you'd want to look at:

Real-Time with Virtual Terminal Purchase

-not the software which is for:

This is the best choice for businesses that receive the majority of their credit card orders by telephone and through the mail, and don't have a high percentage of orders placed through a World Wide Web site. The software is powerful, yet very easy to use. It keeps a record of all of your credit card transactions, and it even generates invoices that you can print out.

I don't think that's what you'd want, but I could be wrong.