OK, perhaps I'm just stupid for not keeping up with current bandwidth costs but when your busy running your own business - the last thing you have time for is shopping around. That is until you get slapped with an overage charge of about $1100. My site is heavy on Video and sustains about 3Mbps average per month on the 95th%.

So, I started shopping around for bandwidth. I ran across Sagonet.com. At first I didn't take them seriously. Website was OK, sales phones aren't always answered, and they are operating out of an old Furniture warehouse. Sounded pretty jacked up from what I'm used to (high end data-centers in prime real-estate in high rise buildings in downtown Tampa, FL).

It was a super high stress decision... I had to get out of my current host immediately and my site is how I live (not just for fun). I stressed for days after hearing a few bad rumors but when I found this forum the feedback on Sagonet was about 95% positive. I still stressed for another 2 days and I still worry now but so far it's been great.

Main point here is.... I just got a dedicated Xeon server with 10Mbps bandwidth for only $449!!!! That’s a sick price on bandwidth alone.

They limit the NIC card on the server so you absolutely can’t go over your bandwidth. A simple and obvious - yet overlooked strategy (at least by me).

Now the reality is I only need about 3Mbps and I think that’s how Sagonet actually makes money on this. The only people who really run as high as 10Mbps on a single 1U server are probably spammers or warez sites, etc. and I think Sago kicks them out pretty quick now a days.

Most data-centers are looking forward to you running over your bandwidth. That’s a bonus payday for them. But Sagonet apparently sees the long term here ... in that people aren’t going to put up with that crap for long. You can’t focus on a business when you’re constantly worried about running over your bandwidth and getting slammed with overage charges.

It’s basically the same strategy as the latest phone service plans for business. Flat rates that are reasonable. They don’t make as much $$ on them... but you will stay with them a lot longer. Customer turnover costs a lot of money which is why they always have you signing contracts.

Anyway, PROPS to my new, and hopefully long term host
J.S

I wish both you and sagonet best of luck
Let us know how it goes :-)

Make sure you check the IP's they issued you with SPEWS, as they don't like each other. Other than that, I believe Sago is quite a decent facility with fair customer support.

Also, through buying bandwidth in bulk, they can still make a profit charging $40 per mbit, even if you use all of it.

Good luck with your new provider :)

Gee when im ready to launch my new business can i get a new account and come in here and post a commercial? I don't buy this post for a second. What a blatent and obvious free advertising attempt. Makes me happy I chose to pass on Sagonet after reading the mostly negative reviews.

Considering Sagonet/UnitedColo's recent history as a haven for Spammers, I don't see how anyone would view this company or any positive posting about it as reputable.

Sagonet's SPEWS listing is well deserved.

Originally posted by neoshell
What a blatent and obvious free advertising attempt. Makes me happy I chose to pass on Sagonet after reading the mostly negative reviews.

You have no foundation for that accusation. I stressed for days on going with them after reading some negative reviews. I posted this message as a favor to my account rep who did a great job. Came in on his day off to show me the data center and all. I did pay extra for an expedited setup and they had my server ready in 2 1/2 hours.

As for UnitedColo... I came to the conclusion that it was basically a sloppy acquisition. Yeah they really pissed off a lot of UnitedColo customers. But UnitedColo is also to blame because they did not tell their customers they were selling out.

They sold out... shipped their servers across the country and didn't tell their customers anything.

I'd like to see anyone here try to coordinate 2 acquisitions in such a short time.

As for SPEWS... do agree that SAGONET needs to tighten down on their new customers and I believe they are. One of the first things my account rep asked me when I came down was "What kind of business are you?? We've had to remove a few spammers".

I also question the accuracy of the SPEWS database. I put in IP's that I've had for over 3 and 4 years. IP's that have never even been on line (much less had a mail server on them). SPEWS said they were in the databaase.

HOW CAN THEY BE IN THE DATABASE WHEN THEY HAVE NEVER EVEN BEEN ON LINE????? The IP's were from the 216 Block of a MAJOR tier 1 hosting company since 1997.

SPEWS is basically spewing crap when you look at that fact. Maybe I got lucky and got a set of good IP's but I have had no problem sending out mail.

How long have you been at sagonet?

I happen to be one of those united colo customers who had there server flown across country in the middle of the night without warning. The support at Sagonet is a sham, the server was having hard power-offs (no reboot logged, no issues, just cut off like someone pulled the power cord) so I sent in a ticket showing where the logs ended and the boot began and asked them to look into it. They replied back that there were "network issues" which was why I couldn't get to the server that had since been fixed and closed the ticket so I wasn't able to ask how networ issues hard power-off servers.. But it's only $99/month so what can I expect heh. It's been fine for almost 90 days now and the bandwidth is good. Once I finish building a server and colo it somewhere else I will cancel the one at sagonet however, their performance and tactics so far are less than ok to me.

"I posted this message as a favor to my account rep..." - does that mean the account rep asked you to post? Just curious.

Also, with regards to Spews, I agree with you that some of their IP blocking is a bit dubious on occasion. Chances are, the IP's of yours that you typed in have been blocked as part of a larger block. a /24 or /20 as the "Major Tier 1 hosting company" who have them have had spammers in the past. Spews have a habbit of doing that.

Thanks,
Alan.

I have a $49 server with UnitedColo, and it's been up for 115 days. If it wasn't for the SPEWS issues, I'd probably be staying with them.

Right now they seem to have lost one of their links, and I have to bounce off my new server to get to them.

Originally posted by Matt
How long have you been at sagonet?

I've only been with Sagonet for a week. But I did test their tech support for several days before going with them. The always pick up the phone... sometimes there is a bit of a wait but they do pick up and help out.

I don't need a lot of tech support so I can't argue if they are good or bad. But so far... on the few minor issues I've had... they have been very helpful.


The reason I may be experiencing better service is because I went directly to Sagonet. I'm not a UnitedColo customer that got sold out.

[B]All the complaints I'm seeing are all about UnitedColo. If anyone is to blame it is UnitedColo.

As Shadowrunner just supported... UnitedColo customers were told nothing - which is what I mentioned earlier. It was a sloppy acquisition.

Although Sagonet is partly to blame for that... I believe UnitedColo is the most to blame for not telling their customers up front what was going on.

Moving a few servers is hard enough. Move an entire company - and you are sure to have the issues UnitedColo customers are complaining about and blaming Sagonet for.