Hi

I recently signed up for a dedicated server and was advised that the plan included 0.25 mbps average usage and that this was the equivalent to approximately 80 GB.

Just received my invoice for September and my average used was 0.60 mbps which should then equal approximately 190 GB - right?

The problem is here: With my old ISP is used 51 GB for August. Now I am getting billed for 190 GB and the traffic for September was DOWN!

Can anyone give me some ammunition to talk to my ISP?

Fred

I would ask to see the mrtg graphs for your server that show your bandwidth usage.

are you sure you are being billed using average method and not by 95th percentile? Do you have MRTG graph to show you bandwith pattern?

cheers,
:beer:

Thanks! Yes I have seen the mrtg - 0.4% in 0.2% out of a 100 mb/s connection. Could the following report title give any clue?

Interface: FastEthernet0/17 (18)
IP: ()
Max Speed: 12.5 MBytes/s (ethernetCsmacd)


Max In: 71.5 kB/s (0.6%) Average In: 53.8 kB/s (0.4%) Current In: 56.4 kB/s (0.5%)
Max Out: 39.6 kB/s (0.3%) Average Out: 24.1 kB/s (0.2%) Current Out: 23.3 kB/s (0.2%)

I am getting billed for the average.

Fred

So how come you get billed for 0.6Mbps (close to 600Kbps)? Does the ISP mistakenly take 60Kbps as 600Kbps?

cheers,
:beer:

Here's how this was explained to me:

Take the average in plus the average out times 8

That would be 623.2 kbps which represents 0.6% of 100 mbps.


An additional thought occured:

Apparently the server is constantly being attacked by the NIMDA virus and the log files are huge. Can that affect the bandwidth to this degree?


Fred

Oh actually, my bad ... The numbers were written in kB, not kb ... so, I guess you did take 600kbps average bandwith .... hm ....

cheers,
:beer:

What seems strange is that your average "In" is twice your average "Out". For a normal website average "In" should be like 1/10th of your average "Out" or even less. So either the stats you were given are inaccurate or your site is being constantly attacked by either a virus or a relatively weak DoS attack.

Junior Guru Wannabe,

You have just been promoted to Senior Guru because you gave me the ammunition I was looking for so desperately! It was there right in front of me but I looked at the tree instead of the forrest.

Fred

Well, they may have their MRTG config set-up wrong. If you don't put a "-" in front of the port, it will reverse the numbers; in is out and out is in. I have seen it happen 1,000 times.

Just an FYI! :)