Problem:

I have configured a subdomain and it is visible only when I type http://subdomain.domain.com.

When typing http://www.subdomain.domain.com I cannot see the page.

Question:
Is this a Cpanel bug or a server configuration problem ?

Thank you

Its a zone record issue, you need to add www.domain.com to point domain .com

How should I do this in WHM ?

Thanks again.

Originally posted by toma1708
How should I do this in WHM ?

Thanks again.

Edit the zone file for that domain (which I think you can do in WHM -- otherwise, use an editor and do it by hand -- it's very easy) and just add another CNAME (or A, if that's what you're using) for the www part. For that matter, you can always use a wildcard as well. Be sure the serial number is incremented too though, but I think WHM might actually do that (shock) for you when you edit a zone file. WHM, I believe, restarts the named service, but if it doesn't, you can just do a reload manually (I assume you know how to do that?) Good luck.

Hey thanx Tim

I knew what was wrong, just not how to fix it........(sorta)