Yeah, sad to hear that but I wish i just stayed with nocster. Not even a month in and my HD just crashed well lets say about everything is lost and going to cost me TONs of money.

Not much said from support except lets due a hard reboot and all he said was your hard drive doesn't detect in the bios. Sad thing is that I was able to start downloading a bit before the hard reboot and should have just kept on downloading before the hard reboot.


Official Notice:

CPSkins.com will be down for the next few days if not a little longer as we get things back

email:williamwilson@rogers.com if you have any questions for me

I've just purchased a dedicated server from Nocster, so did you really like the service, etc. there or just preferred them over Servermatrix?

Originally posted by igy
Yeah, sad to hear that but I wish i just stayed with nocster. Not even a month in and my HD just crashed well lets say about everything is lost and going to cost me TONs of money.

Not much said from support except lets due a hard reboot and all he said was your hard drive doesn't detect in the bios. Sad thing is that I was able to start downloading a bit before the hard reboot and should have just kept on downloading before the hard reboot.


Official Notice:

CPSkins.com will be down for the next few days if not a little longer as we get things back

email:williamwilson@rogers.com if you have any questions for me



the server company has nothing to do with harddrives (well it can with brands and stuff) but harddrives die all the time, you basically never know. if its a home box u can tell by clicking or squeeling and such but if its in a datacenter its kinda hard to know. hard drives just fail. i once had a server where the harddrive failed 4 days after getting the server u just never know.

what actually happens when some hardware brakes down... does SM ( or whoever ) just replace the broken device?

I was with Nocster for a long time and at one point did like the service but then the network just become horrible. In the deffence of Nocster it is a lot better now. The hardware seemed to be great with nocster never had a problem.

With servermatrix i wanted to resell servers for them and everyone was saying great things but I thought they would test hardware before putting it into a live system like nocster does. I build computers all the time and I know hard drives can die pretty fast but come on do some test and put quality parts into a server. There is no reason for it to die in less then a month.

I actually hope they let me buy the hard drive off of them so i can see what i can do with it. It was working before the hard reboot which means to me they could play with it a bit to at least get it up for a few mins so that i might be able to copy stuff off. I have had hard drives die before and I am lucky sometimes.

I am just sad at the information I lost. Also thinking i am pretty stupid for not finishing the backup yet.

Originally posted by igy
I was with Nocster for a long time and at one point did like the service but then the network just become horrible. In the deffence of Nocster it is a lot better now. The hardware seemed to be great with nocster never had a problem.

With servermatrix i wanted to resell servers for them and everyone was saying great things but I thought they would test hardware before putting it into a live system like nocster does. I build computers all the time and I know hard drives can die pretty fast but come on do some test and put quality parts into a server. There is no reason for it to die in less then a month.

I actually hope they let me buy the hard drive off of them so i can see what i can do with it. It was working before the hard reboot which means to me they could play with it a bit to at least get it up for a few mins so that i might be able to copy stuff off. I have had hard drives die before and I am lucky sometimes.

I am just sad at the information I lost. Also thinking i am pretty stupid for not finishing the backup yet.


test or no test a harddrive can still fail at anytime. they can test it for 5 months give it to you and it can fail in a month or two. u cant really tell when a harddrive is going to fail. Rinsing a webhost because of a harddrive failure is stupid,

No offense to you, but how does your failure at maintaining a current back-up solution make ServerMatrix a bad provider?

Originally posted by Watcher_TVI
No offense to you, but how does your failure at maintaining a current back-up solution make ServerMatrix a bad provider?

It is my fault, with nocster I had a second hard drive for backup i just moved to servermatrix and was about to setup the same but didn't get around to it. I have an okay backup of cpskins not the best but enough to get backup with 80-90%.. I just didn't backup the other sites of my friends which kind of hurts.. because i know i am going to hear that.

well talk to them .. from what i've read in their forum, they don't seem that stubborn... maybe they will send the HD to you if you explain the problem.. i mean if the HD is really broken.. what should they do with it? fixing it does cost more than buying a new one nowadays...

Heh it is funny, they provided 2 hardrives and then everyone wanted 1 80GB instead of 2 40's.

Your thread title is kind of more towards bashing SM then actually telling everyone what the real situation is.

A HD Crash doesn't define if a datacenter provider is good or bad, hopefully not everyone who reads this thread would get the will get the wrong idea bout SM :)

[QUOTE]Originally posted by robsn
well talk to them .. from what i've read in their forum, they don't seem that stubborn... maybe they will send the HD to you if you explain the problem.. i mean if the HD is really broken.. what should they do with it? fixing it does cost more than buying a new one nowadays... [/QUOT

they probably have a warrenty of some kind on there hardrives

well they should have one.. but even that wont last forever.. so if there is a chance to get the HD, i'd give it a try ( at least if i had not done a backup b4 ;) )

and if it is a ide HD, there wont be a long time warrenty i guess

Originally posted by Hoobastank68
Your thread title is kind of more towards bashing SM then actually telling everyone what the real situation is.

A HD Crash doesn't define if a datacenter provider is good or bad, hopefully not everyone who reads this thread would get the will get the wrong idea bout SM :)


it angers me when i see threads like this one where, someone hoses a datacenter for stupid reasons, or if the problem was their own fault and them people read them and put up the stay away sign. i bet if the same thing happened @ nocster he would be saying the same thing about how bad nocster was...

Steve

it could happen to any company.. i just don't agree with a hard drive failing after a month.

DUDE! THERE IS NOTHING SERVER MATRIX CAN DO ABOUT A SERVER FAILING IN A MONTH. No matter how much they can test a drive they cannot predict when a drive is just going to go up in smoke! You say you build computers, then you should know this already

I've had bad hardware at 3 of the 4 datacenters that I've had full servers at. My own HD hasn't died at any of them, and Nocster was able to rescue a dying/almost dead HD for one of my old servers in the past. For some reason, the SCSI just decided to give up one day - strangely enough, I've never had any problems with IDE HDs. :eek: Oh well - I can't stress the importance of backups enough, especially after one of my clients had to pay almost $200 to copy & restore data after being hacked. The entire $200 charge could have been avoided with a $75 backup HD...

I've seen absolutely no pattern in hardware failure - it's happened after 30 days, and it's happened in machines that had been running with no downtime for over 2 months.

- Matt

Originally posted by mainarea

I've seen absolutely no pattern in hardware failure - it's happened after 30 days, and it's happened in machines that had been running with no downtime for over 2 months.

- Matt [/B]

exa0ctly but igy cant get that into his head

Closed by request.