Well here we go again...

If you've been following my other threads regarding 5SC (formerly Version12 - different owners) I am a very dissatisfied customer of theirs. Anyhow, after 2 weeks of downtime I finally said "fu*ck them" and went straight to a source and now I'm working directly with the upstream provider.

5 Star Communications was giving me the run around and in turn I had lost tons of business (at least $500 final tally at end of month) and at the end of the 2 weeks the service was still not restored...WHAT A JOKE!

They told me they were having "issues" with their upstream provider...well I called the upstream provider and their network was running fine. Evidentally, there was a contract dispute. So after doing some research I found out the problem. 5SC had not paid their provider to keep their network going. I believe the debt was in the thousands!

Another thread about Serverhost.com being down was very interesting. I was doing some traceroutes and look at this...

9 dv2-atl-core-backup-core-a.dv2.net (209.51.131.1) 20.151 ms 19.539 ms 20.065 ms
10 209.51.137.250 (209.51.137.250) 20.299 ms 20.205 ms 20.262 ms
11 209.51.154.4 (209.51.154.4) 20.574 ms 20.560 ms 20.467 ms

This trace was to serverhost.com...

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9 dv2-atl-core-backup-core-a.dv2.net (209.51.131.1) 21.046 ms 21.063 ms 22.101 ms
10 209.51.137.250 (209.51.137.250) 21.484 ms 22.231 ms 20.965 ms
11 www.5sc.net (209.124.71.54) 27.834 ms 22.074 ms 24.598 ms

This trace was to www.5sc.net
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I don't want to bash anyone's company, but 5SC

AND Serverhost.com were both down. I think there is a reason for this, possibly they are in the same datacenter? Possibly Jeff had issues with 5SC too? Who knows but something is up with these to companies...

I do not want to start a war here, but I am trying to be informative to other WHT members, and hopefully they will not go through what I did.

Regards,
Paul Roberts

Very interesting....

Yeah, we're in DV2's data center in Atlanta, GA. Five Star is a customer of DV2, I've been told (not sure it is still happening) that DV2 and Five Star are merging. Five Star's equipment is in 56 Marietta Street, while our equipment, and the equipment of DV2 is in 55 Marietta Street. We don't have any relationship to Five Star, because we don't like having additional middle men in the picture.

I know most of the guys at DV2, if there is anything I can do to help with network issues, let me know, I might be able to work it through the system for you.

Regards,