Hi,
Right now we have our first Dell server running Redhat Linux with Apache and the Control panel is Plesk 2. We were transferring about 80 accounts from our reseller account to the server which seemed to go ok, until we looked at some of the sites that were transfered. The error we get says:

Forbidden
You don't have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.


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Apache/1.3.19 Server at www.emegaweb.net Port 80
This is happening to all accounts such as:
http://www.actparty.com
http://www.emegaweb.net
http://www.team253.com
http://www.rewdog.com

Any ideas about what could have caused this or how we can fix it?
Thanks

I'm not going to claim to be an expert, but just a few things that might spark some ideas...

Have you done a normal account setup on this new server to see if the server is functioning properly?

Are these domain's getting hits to their apache logs?

Browsed permissions for the /www or /public_html directories to make sure they are world readable?

Compare the entries in the virtual hosts control files for apache to see if there are differences in the accounts you're creating new and the ones being transferred...

Hope this helps

Well, I transferd a site. IM using P2 also. What the person did not have was a index file. Try calling a file and see if you get a error or not.

Step 1: Make sure the user your webserver is running under has proper file permissions on the web files (read access is necessary).

Step 2: In your httpd.conf, make sure you have an "Allow from All" for the directories your web files are located. Generally you would disallow all for "/", then allow for "/home/user/html" or wherever each document root is located.

Hope this helps.