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View Full Version : [eSupport] help, server error? involves PHP


steveTobb
12-16-2003, 07:09 PM
hello,
finally got esupport installed, except i got some massive php errors... and mysql errors.... site is below

http://www.xeohosting.com/helpdesk/

so, what do i need to do to fix these errors?

i do have root access on the machine... i really need to get these errors fixed right away :)

thanks,
xeo support

The Prohacker
12-16-2003, 07:29 PM
Warning: session_start(): open(/tmp/sess_5b4dfa54ad17f2563d142896eb3c6764, O_RDWR) failed: Permission denied (13) in /home/xeo/public_html/helpdesk/index.php on line 62

Make sure /tmp is chmod'd 777

steveTobb
12-16-2003, 07:57 PM
where is that /tmp ?

i chmodded all directories that i found named tmp to 777 but that still doidnt do it :(

Pheaton
12-16-2003, 08:38 PM
it should be in the root directory of the account. In the place where the public_html folder is located.

steveTobb
12-17-2003, 01:22 PM
ok, i chmodded that folder to 777 :) :(

Pheaton
12-17-2003, 06:39 PM
check whats at line 62 of /helpdesk/index.php and let us know.

I have a feeling the file is sending something to the browser before it sends the cookies.