Just a product update.

Shop Anywhere with your Balance


Now you can shop anywhere on the web with your PayPal balance! Use your balance to buy a book at Amazon.com or flowers at FTD.com.

More information can be found here---

http://www.paypal.com/cgi-bin/webscr?cmd=_help-ext&loc=423

Smells like advertising to me.:blush:

I am just trying to make sure that users are aware of changes in the service/product. I will quite possibly have some good information later today for some international users (just waiting to see if it is ok).

Smells like advertising to me.
If it quacks like a duck...

...well, then, it's ADVERTISING!

thats really neat, paypal makes it easier

Originally posted by paypaldamon
I will quite possibly have some good information later today for some international users (just waiting to see if it is ok).

Some good information would be that I don't need a credit card to register....Or even better that I don't have to go to the bank and open a chequing account, but that's not too bad.

Yeah, my problems are that:
1) They ask for a credit card
2) When Im going to add a credit card they only accept mastercard and visa, and no american express : (

But, when they accept american express I'll be the first one using these cool options.

Originally posted by Relyc


Some good information would be that I don't need a credit card to register....Or even better that I don't have to go to the bank and open a chequing account, but that's not too bad.

You can add a savings account as long as you can get a check from your bank and type in those numbers.

Anyways, Paypal person! Is it possible for me to switch back to the personal account?

Yes, users can downgrade their account. This can only be done one time though...

Hello.

But why woudl you want to donwgrade the account?

how do you downgrade, i got restriced cause i have a "business" account and i didn't have money in my bank at the time and I accidentilly tried to take $8 from my bank account when nothing wa in there, and noqw I'm restricted. DAMON WTF!!!!

"how do you downgrade, i got restriced cause i have a "business" account and i didn't have money in my bank at the time and I accidentilly tried to take $8 from my bank account when nothing wa in there, and noqw I'm restricted. DAMON WTF!!!!"

The rejection by the issuing bank is a possible fraud flag. Please feel free to contact me via PM, as I can have the account management team review this with you.

Thank you for your patience.

Ohyeah:

Why was my account restricted?
Our system has detected an unusual use of funds from a bank account linked to your PayPal account. Your account has been restricted until this matter has been resolved.

What can I do to lift this restriction?
To return your account to good standing, please complete the outstanding checklist items below. You may click on the link for further instructions on how to complete the step(s):
1. Add and Confirm a Bank Account
2. After you have completed the step above, fax a copy of your driver's license or valid ID, a copy of a current bank account statement, and a copy of a utility or phone bill with the fax cover sheet that is provided here. As always, any personally identifying information that you submit to PayPal will remain secure and will never be transmitted to any third party.
---------
Would a social security number be a id?

http://www.paypalsucks.com

^^ what everyone should know about paypal before they use it.

http://www.paypalsucks.com/forums/showforum.php?fid=3

^^ what paypal does to people.


This is just my personal opinion, I couldn't find the other 'paypal warnings' webpage i had found previously, but it seems every legitimate business that tries to do business through paypal gets ripped off sooner or later. I've had limited problems with paypal, but i know others who've had a lot more.

I would be more than happy to discuss any of the claims within any flame site. All customer service scenarios can be resolved.

It's always good to see good PR, even if they do smile while walking into a crowd of headhunters. If you look to solve issues, i suggest you start with your numerous hate sites, help the people who have been ripped off thousands of dollars by paypal. I'm sure theres plenty there to keep you busy for a month.

:puke:

"Ripped off" by PayPal could mean:

a) seller has chargeback liability (explained in our terms of use).
b) buyer defrauded by seller

Users aren't always overly clear about what happened.

I was referring to sellers whose accounts have been frozen and they cannot retrieve their payment, while paypal keeps the account open for transaction so other customers will continue to deposit funds into the account, and then where does the money go if the account is not reopened? the seller is left with buyers who paid them, but no money, and owing merchandise. Look into it.

"I was referring to sellers whose accounts have been frozen and they cannot retrieve their payment, while paypal keeps the account open for transaction so other customers will continue to deposit funds into the account, and then where does the money go if the account is not reopened? the seller is left with buyers who paid them, but no money, and owing merchandise. Look into it."

Account restrictions can be resolved with the documentation requested. Any balance in the account will be sent to the address on file after any chargeback liability has passed.

Account restrictions are also quite rare---they require a clear violation of our terms of use.

http://www.webhostingtalk.com/showthread.php?s=&threadid=20259

^ you might wanta check that, even users here have problems with paypal, there was also a really nice cnn

also:

http://paypalwarning.com/
&
http://www.msnbc.com/news/511209.asp?cp1=1

(NBC's personal review of their experiences).

Just my two cents, personally i've withdrawn all of my funds from paypal and intend to close it next week once they transfer.

Many users do not come back to advise:

a) why the issue happened
b) was the issue resolved

The article you are referencing is nearly two years old (I believe).

In addition, PayPal continues to grow at 20,000+ users per day. Do you think we would be able to grow if things were as problematic as some users state they are? No.

Some of the parties posting on these sites have legitimate problems that needed to be solved (and probably have been). With that in mind, some of the parties posting on these sites have been engaged in "bad" practices.

I would recommend reading from a wide variety of sources on the company. I would also recommend checking out epinions.com.

Mind you, I've never used paypal for anything (not accepted payments through them nor bought anything using paypal)...

I think what it comes down to is that the service is used by many people and that any service of this sort is going to have problems and complaints. If people didn't commit fraud then I'm sure things would run more smoothly all around, but since this is an issue, 3rd party processors have to try to prevent it best they can while attempting to be fast and user friendly.

Surely that nbc article isn't exactly an endorsement, but I'm also sure that many have used the service without problems or complaints as well. Really, if nbc had used the service and everything went through, there wouldn't have been an article about them, eh?

Best thing you can do I suppose, is be thankful that we have a forum member in which you can contact directly (off forum) and try to resolve issues as they come up.

Well the story that got to me was from the retired Monsignor and the orphanage.

If there is even a hint of substance to his story then shame on paypal.

Actually paypaldamon, how about showing a human side to paypal and checking this guy's story out. I just get very upset at any injustice directed at innocent kids.

BTW I have recently joined the ranks of paypal users and hope I don't run into any of the kinds of problems posted on that site.

I must say the one alarming common thread appears to be paypal's disdain for it's own customers - that is certainly not good.

Anyhow paypaldamon hopefully you can do something to help out those orphan kids.

I believe the monsignor issue was the one with a claim of unauthorized account access (is that correct)? A party had pointed that issue out to me...I advised them to have the party contact me because we do have a very specific process in place for these issues. I did not hear a response back from the party making the accusation, nor did I get the party that knew them to contact me with the account email address.

These claims are taken very,very seriously---

Hi paypaldamon,

Yes you are correct, it has something to do with unauthorised access.

I hope chicken does not mind, but for easy reference I copied the story below.

Without putting too fine a point on it, one common complaint about paypal is that they deliberately make it hard to reach them, in the hope that they can reduce access and one would assume complaints.

My point being - saying "I didn' t hear a response...." seems to hold true to the paypal motive of trying not to enter into dialogue with customers unless they jump through hoops.

I guess what I am suggesting is to be a little proactive. Why wait for them to contact you? Why not try to contact them?

I am keeping an open mind, but considering the gravity of the claims against paypal, not to mention the fact that orphan kids may have been adversely affected, I would have thought it in paypal's interest to follow up on this.

I'm a retired Monsignor with an Old Catholic Church and have been selling postcards on e-bay since January 1997. We raise small amounts of money to help support an Orphanage in Mexico and other charity programs. We joined PayPal over a year ago and found the service wonderful. When they issued us an ATM card it was even better as we used it to pay e-bay, and postal charges, etc.

For the past 6 months at various times money has been taken out of our account. We notified PayPal via their red carpet phone number and took their advise, changed our pass word, etc. We finally opened a new bank account with only $5.00 in it and got a secured credit card that was almost maxed out to keep PayPal from dipping into our funds.

Over the Thanksgiving holidays we were horrified to find PayPal was able to withdraw over $500 from our bank account with only $5.00 in it, they also tried to keep billing our credit card. When I called to report the unauthorized activity I was told if I made a complaint they would restrict our account. I made the complaint with our bank and the police department. PayPal immediately suspended our account, but continued to send e-mail to our buyers and collect money from them.

Today I am informed the following:

Thank you for contacting PayPal.

We have completed a thorough investigation of your case and have denied your Unauthorized Account Use Claim.

Also, we have terminated your further use of PayPal. This termination is per PayPal's Terms of Use, Section V. Rights and Disclaimers of PayPal, number 4:

"Termination. PayPal, in its sole discretion, reserves the right to terminate this Agreement, access to its website, or access to Service without notice for any reason and at any time."

Your account will remain locked indefinitely, and we ask that you not attempt to open a duplicate account, as any additional accounts will be locked from use as well.

We thank you for your business with PayPal.

They have hurt us bad, not only taking the money that is not theirs, but trying to ruin our reputation with the credit card company and our bank. We will make good on all the customers that paid through PayPal, but we operate on a very small budget, most our funds going to the kids, and this hurts bad.

In all my years, and I'm over 60, I have never seen an unregulated business that can literally get away with anything they want and don't care who they hurt. I hope someone can shut them down and jail the owners.

this is b/s, i'm definitely not gonna use Paypal now

I have advised the poster to contact me more than once. I can't substantiate their claims without their account information, which has not been presented.

We have a very specific process in place for these claims, and we would not tell a user tough.