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View Full Version : Very bad first impression of ccbill...


monkey junkie
12-01-2003, 08:38 PM
Hey All,

I'm after giving ccbill a shot for a website I am running for a client of mine. Already I'm thinking they are a dodgy outfit...

If someone wants to join this website is costs $9.99 a month. This is set as my price. A few weeks ago I set up a test subscription fee of $14.95 for 90 days, but this is well deleted...

A guy signed up for the website today (although I haven't actually advertised it yet.) He is after getting charged $14.95 and gets 90 days access.

I then noticed on ccbills signup page for my account that they never bothered to change the subscription cost. I sent them an e-mail about this, half an hour later I get a response and guess what... they don't see any problem and magically their signup page for my site now has the correct subscription amount.

However, in my daily stats for my site (at ccbill) i can see he was in fact charged $14.95.

So are ccbill lying to me, or is this simply great timing that the signup script at their end happened to get finally updated after I sent them my e-mail???

AARRRGH. Not a good start.

I'm going to give the guy his 90 days access, but this is not good...