My articles, popular with several companies are now on a one time only special sale!

Articles included are for the following themes:

X2 Skin
Bluelagoon skin
WHM

And, if you buy now I'll throw in the Xcontroller theme free as soon as I have the articles completed (by sunday).

I have zipped up 3 sample articles so that you may view some of my work before you buy. Download them here (http://www.ssihosting.com/cpanel.zip)

How much for all this you might ask? The final price is $35 USD.

Email me at admin[at]emailhq.org or PM me on the forum for more information.

I just paid another member on this board 35 bucks for a 152 topics for cpanel. I was woundering if you had plans for fantasico?

We just paid $200 for these articles from 1stStrike. I have confirmed with him that it is the same set of articles he is now charging $35 for.

Needless to say, I am astounded, hurt, and upset all in one.

I was getting ready to hire 1stStrike to write some more articles for us, but since he feels that he can rip us off while charging others 15% of what we paid, I will not be utilizing his services any more. I would suggest that anyone reading this do the same.

-Erica

Simpli-Erica - Wow. Sorry for the loss and thank you for the heads up.

Originally posted by Simpli-Erica
We just paid $200 for these articles from 1stStrike. I have confirmed with him that it is the same set of articles he is now charging $35 for.

Needless to say, I am astounded, hurt, and upset all in one.

I was getting ready to hire 1stStrike to write some more articles for us, but since he feels that he can rip us off while charging others 15% of what we paid, I will not be utilizing his services any more. I would suggest that anyone reading this do the same.

-Erica
Pretty harsh of you. Maybe he's just selling these at a big discount for this offer? It happens all the time.

I never named my price when writing these articles. Erica offered me a dollar amount ranging between $150 - $250 when we first spoke and I accepted it. She could have low balled and I would have accepted that as well, since it was the first of my writing that I had sold and I was not aware of what a fair price would be.

I did not aim to "rip her off", I simply did not know how much was fair. I accepted what she offered. I went with her figures. Why? I was on crutches and had no job at the time and greed over-took me.

I'm certainly not justifying myself, but I hope this will better explain the case with Erica.

Hi Aussie Bob,

Of all the people I thought might reply with that, you weren't one of them. ;)

On your website, you sell hosting plans starting at $35/month. Would you then turn around and sell the same 2GB/20GB reseller hosting plan for $5.25/month (that's 15% of the original price) to other customers?

Then would you advertise those $5.25/month plans where your $35/month customers might find those advertisements... and expect them not to be upset?

I feel like we got stabbed in the back. We were one of 1stStrike's first customers. Apparently we funded the development of these FAQs which he now feels entitled to sell for 15% of the price we paid. We talked about at what price he should offer these... I suggested somewhere between $100-$250. When he finished the templates, he came back to me and said that he would like $200-$250 for them. I gave him $200 and called it a deal. I felt like we offered him a fair price, and, until tonight, I was planning on hiring him again for another $200 FAQ-writing job.

I am not denying anyone's right to have sales or discounts. I'm saying charging one company $200 and another company $35 for the same thing isn't fair, especially when the $200 basically funded the project. Bob, if one of your customers came to this forum saying that you gave them a "deal" for a $5.25/month 2GB/20GB reseller plan, I'd say the same thing. A discount of 85% is extreme, to say the least.

-Erica

Hi folks

I have a proposal.

Erica...it is not unusual for a product or service to be much more expensive initially and then drop.

I bought MOTET software at 1,000 for a non profit liscence...regulat licsense at the time was 9,000. One year later it sold 400 for profit!

While I felt messed over..there was nothing the company did wrong.

I would simply suggest that something be offered those who purchased earlier on..like free vesions of new stuff produced or a few custom aticles.

While it is not "required" to be ethical. It would help keep past customers from having such feelings

Best

Renee

We bought these FAQs less than a month ago. They were delivered on 10/31/2003. An 85% depreciation should not have happened in that time frame.

-Erica

I understand your feeling..

Yet at the time you felt $200 was a reasonable amount for what you received. He even priced it within your recommended range

If he now finds they won't sell for that amount..he is most certainly entitled to change the price ...he could even decide to give them away free and there is no "wrong" done to you.

You liked his work..You were willing to pay him for another large job...so while I can see feeling upset you purchased only weeks early at much more...it is not at all clear that the seller has done anything wrong.

I would suggest that as MOTET gave me free updates for a long time and did some extra things for me at no cost...the seller might want to consider making Erica an offer in thanks for her business and assistance getting started

Best

Renee

I offered her the other themes I had done at no charge but Erica has told me she has no need for them. I did make the offer and she rejected it.

Aren't those the FAQ's that integrate with eSupport or am I sleeping?;)

Erica, although I can sympathise with your situation, it was stated that you offered a certain dollar amount and it was accepted. If that is true, and no purchase price was stated beforehand, you cannot fault 1stStrike for now offering the same thing, at a stated lower price.

If the above is true though, I have to wonder how Erica found out that 1stStrike had them available?

Although 1stStrike did not mention how many are included, 152 was mentioned by someone else, for that many at that price I may have to have a good look at them.


Edit: ok, just download the above sample file and it is 3 text files? Do I understand correctly that no images are included?

No images are included with the articles. They are written to guide users step by step through the entire process without the need of images (if you can count, you should have no problems).

Each CPanel theme is 49 articles while WHM is 21 articles. The quality isn't laxxed just because they're on sale. All the articles are of equal quality.

1stStrike, do you have a "real" demo with esupport so I can have a look at it?

Those text files say nothing to me without the look/integration with esupport :)

Originally posted by TheSpidre
1stStrike, do you have a "real" demo with esupport so I can have a look at it?

Those text files say nothing to me without the look/integration with esupport :)

It's your job to add them to esupport. "Copy Paste, copy paste".

I just spent a few hours doing over 200 in mine.

Originally posted by eMax
It's your job to add them to esupport. "Copy Paste, copy paste".

I just spent a few hours doing over 200 in mine.

I'll show ya why I'm asking this :D

http://www.webhostingtalk.com/showthread.php?s=&threadid=202604

Originally posted by 1stStrike
If you use Kayako I have great news..they are already in a .sql file in Kayako's format! All you need to do is insert the database into your existing Kayako installation and you're ready to go!

The reason I'm not offering all of these in .sql format is because not everyone is running the same version and last time there was incompatibilities. I ended up sending most of them the .txt file format.

Here is 2 screenshots so you may see what they look like in Kayako.

http://www.ssihosting.com/support.jpg

http://www.ssihosting.com/support2.jpg

I just wanted to let everyone know that we purchased the KB from RJ and after payment was made, we received the articles in less then 10 Minutes.

Thank you RJ for a speedy and nice transaction. :)

Originally posted by Website Rob
Erica, although I can sympathise with your situation, it was stated that you offered a certain dollar amount and it was accepted. If that is true, and no purchase price was stated beforehand, you cannot fault 1stStrike for now offering the same thing, at a stated lower price.

We talked about at what price he should offer these... I suggested somewhere between $100-$250. When he finished the templates, he came back to me and said that he would like $200-$250 for them. I gave him $200 and called it a deal.

That's what I said.

I agreed that he could resell them to others. However, he said that my price was $200, and now he's saying that everyone else's price is $35 because "that's all people are willing to pay." I find this absurd.

-Erica

Edit: -

It's starting to sound like 1stStrike was contracted by Erica for these, as my question of how Erica found out these were available has not yet been addressed. If an agreement was made to create these for you, Erica, then they shouldn't be sold to anyone else -- without major alterations anyway.

I was granted permission by her to sell them to whomever I wish. I wouldn't have done so had she originally said no. By giving me permission, she forfits sole ownership of them and gives me the right to sell them as I wish.

If everything was verbal or everything was written, then I don't see a problem. Mixing & matching written agreements with verbal, though, would cause a problem.

Everything was done via AIM. There was no actual contract involved.

I am not a Lawyer, but, when the verbal word is written down, such as in an IM situation, it could be construed as a written agreement.

I'm not taking sides here, just interested in how things came about and why Erica was so upset.

Even so, as I have said she did indeed give me permission to sell them as she stated herself in an earlier post. She cannot suddenly say "You cannot sell these articles anymore" because that would be breaking the agreement (if you want go get technical).

So, selling these articles is perfectly legal. Because she did give me permission there is nothing illegal about this.

I've been holding my tongue for a while since I didn't think it was appropriate to butt into a sales thread with this type of discussion. However, since 1stStrike does not appear to object to outside opinions, here's mine.

From what I've read, Erica does not appear to object to the fact that you're now reselling the product to others. That is not the issue. Her objection is that you charged her $200 for a product that within a month you are now offering at large for $35. I'd feel slighted too.

Example:
I've produced product in my business for customers on a custom basis, charging custom rates. But I would never consider then offering the same product to others at a mere fraction of the cost. It's just not fair to the original customer. In cases where I would like to offer the product at large, I would produce the product and offer it to the original customer at the "market" (reduced) price, knowing that I would be eventually getting sales from others as well. The only time I would charge the custom rate is if it was produced for the original customer and only for the original customer.

Bottom line: If you're producing a product that will be imminently available to everyone at market prices, don't collect custom rates from your original customer. Don't punish the first customer for being the first in line.

That's my opinion, anyways. I hope I have not made an inappropriate post given that it is a sales thread. If I have, my apologies.

Vito

I do not really object, but you have reminded that indeed this is a sales thread. Any other concerns should be PM'd to me otherwise I'll have the mods lock the thread. Please, only sales related questions from now on. If any mods read this, feel free to clean it up a bit as some of the comments are inappropriate for the sales forum.

Vito is right and that's exactly why I'm upset.

That's about all there is to say on the matter, at least from my perspective.

-Erica