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09-14-2001, 05:28 PM
How do I change the DNS address of a domain registered through WebHosting.com (http://www.webhosting.com)?
I registered a domain a couple of years ago and have just started a virtual hosting account for it with WeinBar this week. I now need to change the domain's nameserver addresses from those of WebHosting.com's to those of WeinBar's.
I went to the WebHosting.com's Website to do this but could not find any means of doing so. They did provide a link to their support site, ineedsupport.com (http://www.ineedsupport.com), where I could open a ticket. I did so, and received an automated e-mail stating I would soon receive a personal response to the ticket. This was thirty-six hours ago, and I've yet to receive a response. I've tried calling their technical support number (1-888-WEB-HOSTING) several times today and am getting a recording stating that they cannot offer technical support at this time.
I know these are trying times, and I'm not complaining or anything. But I really need to get those nameservers changed.
For all I know, it actually can be done through their Website, but if so, I can't figure out how. If anybody out there is familiar with WebHosting.com and knows how I can do this, please let me know. Even if I wind up having to transfer the domain to a different registrar, fine. I just need to know what to do.
TIA
I registered a domain a couple of years ago and have just started a virtual hosting account for it with WeinBar this week. I now need to change the domain's nameserver addresses from those of WebHosting.com's to those of WeinBar's.
I went to the WebHosting.com's Website to do this but could not find any means of doing so. They did provide a link to their support site, ineedsupport.com (http://www.ineedsupport.com), where I could open a ticket. I did so, and received an automated e-mail stating I would soon receive a personal response to the ticket. This was thirty-six hours ago, and I've yet to receive a response. I've tried calling their technical support number (1-888-WEB-HOSTING) several times today and am getting a recording stating that they cannot offer technical support at this time.
I know these are trying times, and I'm not complaining or anything. But I really need to get those nameservers changed.
For all I know, it actually can be done through their Website, but if so, I can't figure out how. If anybody out there is familiar with WebHosting.com and knows how I can do this, please let me know. Even if I wind up having to transfer the domain to a different registrar, fine. I just need to know what to do.
TIA
