Hello,
I have a problem with my cpanel box , when i give an account it's own ip and want to browse it via my browser it doesn't show the site's page , it's always showing that cpanel default green page..

what do you think is the problem?

Double check the zone file and httpd.conf entry and make sure everything relfects the new ip you assigned.

I tried everything to solve that problem but nothing worked , does anybody have an idea on how to solve this problem?

Hi,

with Cpanel machines it takes around 4 hours to propogate onto the new IP.

To avoid this, create another entry in the httpd.conf file for that domain under the old IP address, that will make the domain show up in the browser.

Then, once the domain has propogated to the new IP you can delete the duplicate entry from the httpd.conf file and all should work normally.

hth

yes , but i want to use this ip for an account not a domain name..

sent off a support ticket to Cpanel from your WHM.

hehe as always , cpanel doesn't know what is the problem.. they just said , check you httpd.conf..

Originally posted by VNPIXEL
sent off a support ticket to Cpanel from your WHM. I thought that Support tickets were supposed to come from the Datacenter or CPanel License holder now?

ok , but this server is unmanged so the only support source for me is cpanel support desk .