I am wondering if anyone knows of any other 3rd party cc processors apart from these, or if they have anything good or bad to say about anyone below. i need recurring billing, if possible the ability to offer a teaser rate, and a lor auth fee as I am only looking at $4.95 per month subscriptions.

So far I have checked out the following ones below :

www.Sunbill.com
Can't seem to find out much about their charges on their website, and I know very little about this company.

www.Instabill.com
Dead

www.revecom.com
Currently in my shortlist. 3.95% and $1. Only thing stopping me is the $1, and the lack of "teaser rate" for my clients.

www.ibill.com
wow, 15%

www.billcc.com
7.9%, 60 cents

www.ccbill.com
?

www.verisign.com
not suitable for me

www.worldpay.com
not suitable for me

www.csipacific.com
not suitable for me

www.charge.com
not suitable for me

www.2checkout.com
Nice low rate, 5.5% + 45 cents, but maybe unproven or too new? On my shortlist with Revecom.

Instabill is gone, isn't it?

Yes. That's why it says

www.Instabill.com
Dead

I know a company here in town, that you can contact. hmhtech.com that has a package that may interest you. If you are looking for an inexpensive package, it is considerably cheaper than the package that the company I work for uses currently.

Thank you for the reply. i checked out the site and it seems almost liek a "ten-minute-wonder". It doesn't really inspire me with confidence, and there's not a whole lot about third party credit card processing on the site. Or did I miss it?

You might also want to check:

http://propay.com/

I use Revecom so I can make some comments. Revecom has been doing a lot of upgrades lately. They seem to be taking a lot of Instabill customers so there have been some down times. However customer support has always been fast for me. What do you mean by teaser rate? Revecom just introduced a "Free Trial" system, so you may be able to offer a discounted rate trial as well. I haven't tried it though. Revecom is always adding new features so you may want to email them about it.

On a scale of 1-10 I would rate Revecom 7.5 because of the recent outages. It would be a 9.5 if they didn't have the latest outage which lasted a number of hours.

Best Wishes

Thanks David, I appreciate your input, and your honesty. Outages due to upgrades I can live with, as ultimately they improve service. Outages due to incompetence is harder to deal with.

I printed the forms yesterday, I think I'll sign up.

We also use Revecom and are satisfied with their services. Support is good and they have some great additional features included in their control panel.
I know a few people who currently use 2checkout.com and they seem satisfied -- I have heard of a possible problem regarding browser compliant issues with the software being used. So you may want to ask about that.

Good Luck

Right. Revecom it is then I think.

I joined Revecom a couple of months ago but haven't gone live with it yet because I had a question that was NEVER answered by them in 2 months. I sent in 3 support tickets, and poof it's like they never got it or something. Their support seems to suck if you ask me.

Here's my question to them. Perhaps someone here who knows can help me:

Under the recurring billing of the product management screen there is an option called "Period". What is the purpose of this field? I am doing web hosting and unless the client cancels I want the billing to continue without stop. With this field it seems the recurring billing will stop after a set period.

Could someone explain what this field is for?

Originally posted by Skeptical
Under the recurring billing of the product management screen there is an option called "Period". What is the purpose of this field? I am doing web hosting and unless the client cancels I want the billing to continue without stop. With this field it seems the recurring billing will stop after a set period.

Could someone explain what this field is for?

It sets the period of time the recurring billing will continue for. There should be an option to allow it to continue forever but they don't. Just set it to 36 on all your products. Monthly this will become 3 years, quarterly will become 12 years, yearly will become 36 years :)

In theory after three years customers will have either moved on or, with luck, you'll have come to a more advanced billing solution by then. The same option *used* to only be set as far as 12, meaning after a year people had to sign up again if they paid monthly.

Greg Moore

Once the card expires, it usually means the customer has to re-enter it anyhow. This has happened to me with clients, and also to me (as a client) with my long distance (automatically paid for).

Has anyone heard of this card processor? They seem to have a good idea, but there are some parts of the site that look hurried. For example, http://www.ematic.com/information/pricecomparison.html shows wrong conclusions in example#2. 500 sales x $50 average price - 2% chargeback should come up to $24,500, not $14,700.

For a card processor, it scary that they can't even do simple math.

OK, further to the revecom/2checkout discussion, here are my findings.

I signed up with Revecom only to find when I attempted a test purchase I got an ASP error. I put a ticket in, but the next morning the asp error went away anyway. Then three days later I got a reply to my ticket which simply said "fixed!". So if it took then (supposedly) 3 days to get around to even looking at my ticket, by which time it worked again, what would have happened to my sales in the meantime? Also, KYO (in another thread) is correct, their payment interface just does not work at all with Netscape browsers. They tell me it will be fixed on Friday, but KYO had been complaining about this for an awfully long time already, and only now do they get around to it.

So I signed up for 2checkout in the meantime. I just cannot afford to wait for people to get round to repairing things, or even making something work properly in the first place, so I'd rather pay the $50 set up fee at 2checkout and get on with my business.

It's only 1.55% more expensive than Revecom, but the lower auth fee makes it worthwhile. According to my calculations, if your average ticket price is $35 or less, you end up with more money by paying the higher % and having a lower auth fee if you go with 2checkout.

Now here's my one big reason for changing to 2checkout : They verify the credit cards in real time, whereas i had heard some horror stories about Revecom taking days to authorize (or deny!) cards, by which time the client may have already had their goods, or will be irritated if they haven't . I also heard a few people say Revecom denied some cards just prior to paying the merchant, which seems horribly slow, and extremely frustrating for the poor merchant.

The only thing I preferred about Revecom was the ability to set a "trial period" on reoccuring billing cycles. But then, if it doesn't work anyway, what the hell?

I hope this helps someone else make a decision.

revecom was changing servers, got screwed, changed back, a lot of problems in the interim, seem to be back to normal now.
(or Something like that)

Thanks. I don't think that has any bearing on the Netscape issue though? Or the fact that they don't actually offer real time verification.