vhadiant
11-19-2003, 02:46 AM
Does anyone know if GNAX/tranxactglobal has 24/7 support? This is very important to us because we are across the pacific and most of the time when we need to ring it is in the middle of the night in the US.
thanks
/v
2Grumpy
11-19-2003, 03:27 AM
Yes it's 24/7, we open tickets at all hours and they get answered pretty swiftly.
Techark
11-19-2003, 04:54 AM
Yes they have 24/7 support, I talk to them all time in the middle of the night.
universal2001
11-19-2003, 08:10 AM
Yes they have 24/7 support, however one or two times I tried calling on a Sunday (3am) and things were slower than usual but still got a response...
Curto
11-19-2003, 11:42 AM
my experience is 9 minute ticket response... awesome compared to others I've used...
Netrilli
11-19-2003, 01:39 PM
Yes they do have 24/7 and it is very fast too!
zmontano69
11-19-2003, 03:12 PM
best there is, well, at least form whom I have tried.