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View Full Version : Revecom Down


David@Digisurge
09-11-2001, 01:25 AM
Anyone else getting 404 errors for their Revecom order pages? I am also getting a 404 on the Merchant Control Panel. There wasn't a planned outage was there :eek:

SoftWareRevue
09-11-2001, 01:51 AM
I can get to revecom. But not my paysystems account. :(

freeva
09-11-2001, 02:39 AM
No problem with paysystem here.. Just received 2 orders from them.

Revecom is up and running too.

determinist
09-11-2001, 02:40 AM
I think it's working right now, or at least for me.

flashweb
09-11-2001, 03:18 AM
there is no access not to the control panel and 404 mistake on paylinks

akashik
09-11-2001, 03:25 AM
Just checked a link and it seems to be working from here. A bit on the slow side though

correction:
https://mcc.paysystems1.com/ is down for me. Hmm, down panel, late payment.. they dropped a customer payment a few days ago (still waiting for a reply from them). From good to ****-house in such a short time.... :eek:

Greg Moore

kunal
09-12-2001, 01:07 AM
I got an email from them a few minutes back


Dear XXX XXXX,
Please take a few moments to test your payment pages. We have received a number of merchants confirming 404-errors (page not found). If you are receiving such errors with your payment pages, kindly replace http://secure.paysystems1.com/sale.asp.... with https://auth.paysystems.com/sale.asp....

This will alleviate any connection problems into your payment system. Make sure to post directly into the secure payment server with an HTTPS connection.

Example:
http://secure.paysystems1.com/sale.asp?pd_info=XXXXX
to
https://auth.paysystems.com/sale.asp?pd_info=XXXXX

The DNS server was updated on Monday September 10 at 7PM. It can take up to 48 hours for the update to be accessible. We have placed an automatic re-direct to auth.paysystems.com.

If you have any questions, please call us at 888-751-0744. Our support department is available from 9AM to 6PM EST.

Merchant Support Services
PaySystems.com, Inc.

MilkMan
09-12-2001, 01:34 AM
Hmm...one would think they would have announced this a little bit earlier

blofish
09-12-2001, 06:23 PM
This is not a DNS problem, but something is really screwed.
I am trying to get them to take a closer look.......

I get 4 different error messages sitting here clicking ctrl-refresh..
they simply cannot keep their network stable as far as operating wise, seems database is crashing and servers follow shortly after

this has been happening for the last 5 days, and noone is seeming to take is seriously. Seems they are aware of the problem but just covering up.

Quite frankly they have great system, if working.. cept for the stupid 50000000000000000000 character URLS.. but what is a great system if it is down every other 2 minutes.

I can tell you that alot of business has been lost on my end