Honestly, I don't know if this was really sent to me by paysystems or by someone who wants to tarnish their image.
Anyway, somebody used our helpdesk's contact feature to send this to us:

***
To: Billing
From: Peter
Email: psult@paysystems.com

Subject: Payments

Message:
Dear 2Checkout merchant,

If you are happy with your 2Checkout’s credit card processing then please do NOT
read on.

If you are looking for weekly settlement, 24/7 live technical support and major cost
savings on your processing fees then PaySystems is for you.

PaySystems will waive its set up fee in order to get your business.

To keep your business we will offer you:

• Weekly settlement of your funds,

• 24/7 live phone/email technical support by trained professionals,

• Big dollar savings on your current processing,

• No setup fee to existing 2Checkout merchants.

Stop being robbed on your current processing!!!!

PaySystems offers complete payment processing solutions for over ten thousand
merchants in 79 countries and processes over $3 billion per year of on-line
transactions.

We want your business and we will do anything to get it!!!

In order to take advantage of this offer, I ask that you please contact me at your
earliest convenience.

Yours truly,

***

What the hell?

Hope they aren't really doing that...

Seems odd..

Their rates aren't that much better than 2checkout's, so I'm not sure why they'd laud that - but I guess it's possible.

I hope they aren't either - but I guess it would give me one more reason to switch. (to 2checkout, that is). If only they'd update their payment pages....

Hm... Really??

Well, it's common today to send email to your competitor's customer. 2CO does have a bad server (they are prone to DDOS attack)

No offense,

But I hope the 2checkout customers stay where they are.

I don't want Paysystems to go down every other week because of DDOS.

As far as Rates go, Paysystems does have a cheaper option, if your items are greater than ~=$40.00.

1. 3.95% + $1.00 = Cheaper for things more than $40.00
2. 5.50% + $0.45 = Cheaper for things less than $40.00

2checkout's pricing is option # 2.

I got the email today also

Well, it's common today to send email to your competitor's customer.Well, common doesn't necessarily mean it's ok. :)

Paysystems also offer cheaper rates.

5.5%+0.35 (instead of 0.55 in 2CO).

But 2CO's sign-up is really instant. I'll use them for backup (incase that my account got cancelled due to chargeback.. you know paysystems policy -- one chargeback and you're out)

Just because they SPAM me , I will stay with 2CheckOut

I received spam email from

Leonard Lang
Senior Account Manager
PaySystems Merchant Services
866-699-9021 ext 1895
llang@paysystems.com
www.PaySystems.com

Maybe we can spam him too :angry: :angry:
We have his ext ;)

Paysystems is somewhat annoying with their non-response of any emails.

But, they do answer the phone and live chat. So that's nice.

Those emails have gone around before.
Not sure but if I remember right, it was a reseller of theirs sending it out and they removed him for it.

Just report it to PS and they will take care of it..

Originally posted by ozzie123
you know paysystems policy -- one chargeback and you're out)

:eek: is this true???

You can only have a 1% max chargeback ratio

ohhh... so that's not 1 chargeback....

if one has 100 transactions a month, he is allowed 1 chargeback per month.

that's quite reasonable...

Paysystems DO spam!

We just received a sales e-mail from a guy called Marc Cormier who is a Account Executive there.

The funny thing is we already use Paysystems and have a very nice Account Executive, but what annoys us is we have to fight spam everyday then we receive spam from a company we regard highly and I think its poor that such a company have to spam to get business.

I rang up Paysystems and spoke to Marc who told me they e-mail 2CO users (which still does not give reason for this spam) and to just ignore it. I went on to saying that SPAM is wrong etc and he put the phone down on me.

Anyways, we rang again and this time rang Merchant Care to complain and they said forward them the e-mail where they will speak to Marc plus forward to the Director (yea right!)

I have told them that we never deal with companies that spam/have to spam to gain business therefore, we are considering moving to a new merchant.

Anyways I have copied the e-mail received below for your perusal:

To whom it may concern,



I’m contacting you from a company called PaySystems. We are the leader in online payment processing with over 20,000 merchants that are processing credit cards on a daily basis on their websites, by phone or by mail through our virtual terminal. We offer the best available rates and the finest customer service which is important for you the merchant to save time and money. We are currently offering a “turnkey solution” which includes all major credit cards at the same low rate as well as e-checks to allow your clients to pay online using their checking’s account. There is no extra charge for the e-check or any hidden fees at any point in time. We also have a very sophisticated merchant control panel that will help you manage your business. Please visit our website at www.paysystems.com. We are dedicated to doing what it takes to satisfy our clients by any means possible and we are constantly updating our services to match your needs. Here are some of the things we offer:



1. The ability to process credit cards worldwide in four different currencies including the Euro, GBP, Canadian $ and US $.

2. All major credit cards including Visa, MasterCard, American Express, Diners Club, JCB, Discover and Carte Blanche.

3. E-checks at no extra cost.

4. Free shopping cart solution and use of our secure server.

5. Unlimited processing volume.

6. Virtual terminal available.

7. Ability to refund through the merchant control panel.

8. Recurring billing.

9. Credit card and check fraud verification.

10. The ability to change settlement location weekly

11. 24/7 merchant support

12. Marketing tools

13. No monthly or hidden fees

14. Plug and play integration and much much more.

15. Lower rates than and no set-up fee

16. Never suffer any down time

17. Weekly settlement (we pay you every week)



If there are any questions or concerns please contact me at anytime by e-mail or by telephone at the number below. Thank you for your time in reviewing this information.





Marc Cormier

Account Executive

Paysytems Corporation

1-866-699-9021 ext. 2106

1-514-227-6868 ext. 2106

Fax: 514-227-6794

mcormier@paysystems.com

Please excuse our sales reps and the unsolicited email.

It is a frequently used method of contacting new clients and is very effective.

Please do take into account that there are no mass SPAM emails going out. The reps are simply contacting you individually by the only means that they have in many cases.

This matter has been brought to the sales director and was addressed this morning.

I can also assure all clients that our reps will not hang up the phone on you.

Thanks

Paul
PaySystems

Originally posted by pablo514
Please excuse our sales reps and the unsolicited email.

It is a frequently used method of contacting new clients and is very effective.

Please do take into account that there are no mass SPAM emails going out. The reps are simply contacting you individually by the only means that they have in many cases.

<snip>
Thanks

Paul
PaySystems

So....because it is not "mass SPAM", that makes it ok?:eek:

There is no excuse for spam....

If you havent listed your phone # on your website how are people supposed to get in touch with you?

pablo has a point :P

Originally posted by ritedur
pablo has a point :P

If I wanted to order something from a company, I would contact them. They are mining for 2Checkout customers and soliciting them when these clients have no previous business or communication with PaySystems.

That is spamming.

Originally posted by pablo514
If you havent listed your phone # on your website how are people supposed to get in touch with you?
Maybe I didnt want to be touched. So you're saying if you could find my phone number you woulda made some unsolicited calls to go along with the junk mail? Ever think maybe that's why our phone number isnt available to the public? All our customers are given our number in their welcome email.

I've sent a few emails to Paysystems mostly requesting information and every damn one has been ignored.