One of my clients is getting the following error when trying to upload products:

XLS product upload will not work properly.
Please install needed Perl modules:
Spreadsheet::ParseExcel
The easiest way to do this is to use the CPAN module and do:
perl -MCPAN -e 'install Spreadsheet::ParseExcel'


I've tried to find a perl module using the built in whm perl module installer, but it could not find one. I'm also worried about running the perl -MCPAN -e blah blah blah....

I'm pretty sure the Spreadsheet::ParseExcel module is running properly (I see it when I run /scripts/fixinterchange).

Any Suggestions?

Thanks!

Try:

/scripts/fixinterchange
killall -9 interchange
/usr/local/cpanel/bin/startup/startinterchange

also check what version of cpanel that you are using?
check the build with: /usr/local/cpanel/cpanel -B

were running #68

If yours is below try /scripts/upcp
that will update the cpanel

Hope that helps

Craig

I've run fixinterchange, and I'm running #68!

I'm wondering if I should try this:
perl -MCPAN -e 'install Spreadsheet::ParseExcel'

Do you think that will fix it?

Also, when I run /scripts/fixinterchange I see the following:
Spreadsheet::ParseExcel is up to date

Any other suggestions?

Thanks!

Have you tried re-installing?

/usr/local/cpanel/install/interchange

May also check the Cpanel forums at support.cpanel.net, may find something there or ask for help.


Also, I just typed Spreadsheet::ParseExcel in the WHM Install Perl Module screen and it came right up with the module.

It's also showing up in our installed modules listing.


Originally posted by mpope
I've run fixinterchange, and I'm running #68!

I'm wondering if I should try this:
perl -MCPAN -e 'install Spreadsheet::ParseExcel'

Do you think that will fix it?

Also, when I run /scripts/fixinterchange I see the following:
Spreadsheet::ParseExcel is up to date

Any other suggestions?

Thanks!

Will re-installing interchange delete my customers' shopping carts?

If not, I'll give that a try.

The problem is occuring when a client uses the "technical wizard". When they get to the part saying About Products.

Also, the template.xls link does not work..... I'm thinking this might be the root of the problem, because I think the parseexcel module is working properly...

thanks!