How much do you pay your tech support staff per hour? Have you ever hired a person for support over the net? How do you work out the taxes?

I can see the need for me to hire an as needed tech support person (for when Im dead sick like now) I was wondering how you all pick a staff member, pay them, and handle the taxes :)

Thanks:)

Hello my Queen,

Don't worry.. we have the whole Kingdom to help us. :)

I'd pay about $5 per hour :))
Tax? what tax? :)

Woww.. I didn't noticed that you're A WEB HOSTING GOD already hehehe..

WHere i work they pay us on contract work so we have to handle the taxes that is some what good for some companys but i would rather have taxes taken out...it just depends on you and how you wish or dont wish to handle it....:cartman:

If you hire someone to work on a contractor basis, than it's a business-to-business transaction. The individual is then responsible for any taxes.

Their is a computer tech person living close to me that is in college studing Computer Sciense.

I pay him $2.25 a support ticket. He seems to like it and gets to surf while waiting for a ticket to come in...

<<NOTE: Signatures must be set up in your profile>>

For heaven's sake... price for tech support probably went up since this thread was posted!

Originally posted by Chicken
For heaven's sake... price for tech support probably went up since this thread was posted!
:emlaugh: I didn't even realise it was dug up from 2 yrs ago. :D

Well Chicken you must remember we are only 6 months old at the moment and don't have to support tickets coming in as fast as a company that is like 2 years old.

But we are growing. The boy does about 4 or 5 tickets and hour when he works...

CyberSorcerer

I can't believe I read a two-year-old post ... again!

This has happened to me twice now. :eek: I always never realize it until someone posts something about it.

2 year old post?

LOL! Thanks for notifying me of that, I was going to reply with my comments...

I didnt even think to look at the date..

I was just thinkin' "Gosh, haven't seen a Dana post in a long time."

At least there are newbies using the Search Button.

Alright!

Who switched the Quote and Edit buttons around? :mad:

LOL...