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View Full Version : Nocster Customers!!


RH4U
11-03-2003, 01:02 AM
How is nocster doing as of late (last 6-8 months)...

Would you recommend them?

Thanks.

stevenblazer
11-03-2003, 01:12 AM
They are doing great. I would recommend them :D

sgreene
11-03-2003, 01:49 AM
There are alot of "Nocster down" threads as of late in the Network Outages forum. I'd check there before you make a decision.

BurstNET
11-03-2003, 01:54 AM
<< There are alot of "Nocster down" threads as of late in the Network Outages forum. I'd check there before you make a decision. >>


Couple of DDOS attacks hit us last week...causing slowness, nothing major...mostly occurred in the middle of the night as well. These caused slowness on 1-2 of our backbones until resolved, but we were not "down". These were the only real events in the last 7+ months on our network.

The other current thread, is a problem with the client's own ISP, not network related to us.

SMA
PRES/CEO
BURSTNET

RH4U
11-03-2003, 02:05 AM
Well there definatly on top of things here:)

I was just wondering.. anymore input would be appreciated. Im going to wait on their reply from sales department and a few more opinions from here before desciding.

ArdentCo
11-03-2003, 02:33 AM
Ive got a reseller account on a nocster server
Uptime and speed are great so far!

ThomasC
11-03-2003, 03:04 AM
Nocster have been good of late.
A few small issues but they have all been sorted in good time.

I would recommend going with them, they have really brought themselfs right up since the problems with the network a while ago.

Regards,
Thomas Currie

BurstNET
11-03-2003, 03:37 AM
<< Im going to wait on their reply from sales department >>

Keep in mind our sales dept is only in Mon-FRI 9AM-6PM EST.

Don't get worried if you don't hear from them until tomorrow morning :-)

SMA
PRES/CEO
BURSTNET

RH4U
11-03-2003, 04:29 AM
Alright,, thanks for letting me know.

SoftWareRevue
11-03-2003, 04:41 AM
Originally posted by RH4U
. . . anymore input would be appreciated. Im going to wait on their reply from sales department and a few more opinions from here before desciding. There was the issue BurstNET talked about. But, that's about it. Support has been outstanding. I have no reservations recommending them. Give it a go. :)

linux-tech
11-03-2003, 06:39 AM
Actually, 6 outages in a month (reported) is a bit more than "a couple", especially when it takes the staff hours to get 'em fixed.

The last one that I know of was on Friday, I posted something around 11'ish am, was still experiencing heavy latency between 2 and 3 pm, so it's not something they're always "right on top of".

Realistically, it all depends on what you want to use the network for though. If you intend on running a gameserver, don't even think about it @ Noc. If you intend on running a proxy server, don't even think about it @ Noc. If all you want is web traffic, and you can deal with hour, two hour outages here and there then by all means, Nocster's your place.

server4sale
11-03-2003, 08:35 AM
Correction there was only 1 100% outage i think which was 2 or 3 weeks ago and that was taken care of it with in half hr. Besides filtering Ddos of 500+Mbit and each packet is tiny as 64byte only is not an easy task to filter. Good thing about them is they DO care about things. Every DC had there issues. Look at FDC they still have atleast 2 hr of downtime each day (atleast where my friend server is has). And these ddos is not just pointed at ocster but also Rackshack / Rackspace / And many other provider in recent week.
Check netcraft report on that.
Overall They are still very good for the price.

linux-tech
11-03-2003, 08:44 AM
Originally posted by pibc
[B]Correction there was only 1 100% outage
No, there were a couple of others, as well as numerous DDOS attacks and whatnot. 2 hours is still extremely unacceptable when dealing with these.

As far as value for the money, honestly, from the standpoint of someone who's monitored servers across the country (and still does), you're better off with Rackshack. I've yet to see a MAJOR rackshack outage, although I'm sure it happens (it just doesn't wake me up through monitors when it does).

I consider any time that my server is unreachable within a reasonable amount of time (5-10s) downtime, no matter what Burst's definition is. If -=I=- am getting lag and huge packet loss, then I can guarantee my customers and players are, and that not only makes THEM upset, but it gets them crawling up and down my rear to get the problem fixed. 2 hours of that type of downtime/lag is unacceptable.

SoftWareRevue
11-03-2003, 08:55 AM
And because 'you' experience difficulty reaching 'your' server, means I have difficulty reaching mine?

I don't think so.

Nocster works quite well for us.

And you have to take wolfstream's comments for what they are. He devotes a large portion of his posting time to putting down Burst/Nocster.

linux-tech
11-03-2003, 09:05 AM
Originally posted by SoftWareRevue

And you have to take wolfstream's comments for what they are.
My comments, whether you like them or not are true, not unfounded. I don't trash you for praising Nocster, I'd expect the same respect from you.

Last I checked, this thread title was "Nocster customers", which I am one of. Someone asked for advice, and, being a "Nocster customer", I gave mine.


He devotes a large portion of his posting
time to putting down Burst/Nocster.

Again, not so in the least bit. Yes, I'll offer my opinion if a Nocster thread comes up, but I've also posted in numerous OTHER threads as well.

So, you recommend Nocster, great. I don't put you down for that, don't put ME down for showing the other side of the company.

Senad
11-03-2003, 09:31 AM
wofstream, care to show us this proof?

SoftWareRevue
11-03-2003, 09:34 AM
The thing that is difficult to understand is; why would you stay with a provider you find to be so horrible for you? Sorry. It just doesn't make sense. If you're unhappy, move on. It's not that difficult.

Senad
11-03-2003, 10:27 AM
I think he is one of those people that has the love/hate relationships. In order to love Nocster he has to hate/trash them :laugh:.I'm still waiting for this proof. I have asked in a previous forum but have not recieved anything yet :).

sysc
11-03-2003, 10:54 AM
He's always trashing them, without actual proof. My personal experiences with nocsters/K2Host(nocster reseller) have been outstanding. Been with them for 3 months, and will continue to use them :)

HostMidwest
11-03-2003, 10:15 PM
-Nocster offers a great for their price. I can't think of many companies that make selling hosting (almost) as easy as a reseller account at $65/mo. I was looking at Server4You, but they've had too many problems lately, they can't offer CPanel for $10/month, and have a lot of hidden costs.

-The fact that the server is managed should give you at least a little peace of mind if it starts falling apart on you. Hehe, the thought of a computer on Windows NOT falling apart is funny.

-If you're great at taking care of servers and plan to host a lot of websites, there are better deals out there. Specifically, if you're willing to be totally responsible for a server, Rackshack.net has some great deals on hosting w/ CPanel for around $140/mo.

-Be sure to find a Nocster reseller. Their prices are usually 5-15% lower than Nocster's. Check on Dedicated server offers.

-The 9GB SCSI and 30 GB IDE HDs are awfully small for 1000 GB BW (don't forget you have to install Linux/Windows). Even with a small Celeron processor, you should at least consider installing another hard drive.

mainarea
11-03-2003, 10:19 PM
-The 9GB SCSI and 30 GB IDE HDs are awfully small for 1000 GB BW (don't forget you have to install Linux/Windows). Even with a small Celeron processor, you should at least consider installing another hard drive.
If you're hosting a very popular download, this could be fine. I use up about 800MB of space and push ~30GB/month, it's not a massively popular site that I host. You don't need to add an extra drive, you can email sales and they can give you a quote for an added fee (reasonable too) to upgrade to a 60GB drive. Lots of my clients have 40GB HDs, and are perfectly fine.

- Matt

hpeters998
11-04-2003, 05:29 PM
And you have to take wolfstream's comments for what they are. He devotes a large portion of his posting time to putting down Burst/Nocster.

as u devote a large portion of your time praising Burst/Nocster...

RH4U
11-04-2003, 05:45 PM
How are they for reselling? To resale servers i mean... would they be one of the best to go with?

HostMidwest
11-04-2003, 09:37 PM
Well, I beleive it costs just $70 to set up (if approved), and you can sell some of the cheapest managed servers in the business and make a 25% profit...

You'd think some people would just sign up as resellers and sell themselves a server... $70 to cut 25% out of your monthly payments isn't a bad move.

mainarea
11-04-2003, 09:46 PM
It actually doesn't cost anything to start. If you don't plan on doing reselling as a serious business, don't get into it. I've seen people get burned before because their resellers did it as a hobby and stopped doing everything, including paying Nocster. It's just like getting into any other type of hosting business - run it like a true business, and you'll be good. I'd suggest getting to know a company before reselling for them - we were at Nocster for a few months before we started reselling, and are testing out other providers to resell for before we decide to jump in. We were going to go with one for the price, but once we got a test server, decided not to use them.

- Matt

Matt
11-04-2003, 09:48 PM
affhosting, if you look at the details of their program, there is no fee to sign up as a reseller and you cannot sell servers to yourself at the discount, the discount only applies to actual re-sold servers.

***Edit: mainarea beat me to it***

.ye
11-05-2003, 07:26 AM
:s
why does this guy always attack bursnet? just one of those ppl i guess. anyways, yes nocster is extremely good and would recommend them after you check if you agree with their fully managed definition - do you agree to it or not (a major decision direction).

:) thumbs up!

linux-tech
11-05-2003, 01:03 PM
Originally posted by GlobalPN
wofstream, care to show us this proof?
here (http://www.webhostingtalk.com/forumdisplay.php?s=&forumid=59) is one bit of proof. The number of "outages" in the past month. That's QUITE less than acceptable.
Here's (http://www.linux-tech.net/burst.html) the second bit of it. This shows their network for just the first 15 days last month.
Here's (http://www.linux-tech.net/burst2.html) the third bit of it. This shows their network for just the first 5 days of THIS month. As of this writing, 40 minutes downtime (and the network is still unreachable). I don't even consider that CLOSE to acceptable. Of course, you may, that's your choice.

Regardless of what Burst says about this not being a network issue, it is. During all of these downtimes, I've both tried to reach burst and nocster sites.


The thing that is difficult to understand is; why would you stay with a provider you find to be so horrible for you? Sorry. It just doesn't make sense. If you're unhappy, move on. It's not that difficult.

Who says I'm staying? I've instructed burst to stop billing my card and am looking for a better network. Untill I've found it however, I am STILL a Nocster customer. I'm not going to just cancel a server and forget the domain exists. Looking for (and finding) a reasonable provider is something that shouldn't be just rushed into.

If you're happy recommending a host that goes through network issues every few days, then great, more power to you. Personally, though, I'm not.

<<edited to correct URL's

BurstNET
11-05-2003, 01:54 PM
<< here is proof >>

Once again, these are statistics of your own server, not the overall network.
Your server is not reflective of the overall network.

Our network has been rock solid stable since early in the year, until the past 2-3 weeks when we have been the target of multiple DDOS attacks. Even with the attacks though service has not been that horrendous. We were not completely down during any of these attacks. Today's attack is the most severe however, and is extremely service affecting.


SMA
PRES/CEO
BURSTNET

Reddrake
11-05-2003, 02:01 PM
Yes complete downtime, I spoke to a lady on technical support phone. Very Unhelpful. Most unconcerned she seemed :/ I was disappointed.
I just signed up for a new server with them, now I feel since my 3-4th day I have downtime.....

Watch your options see how the network is after a few days...

Thanks,
Brian

Mark_TVI
11-05-2003, 02:19 PM
There is no question that the downtime at Burst/Nocster has increased and become quite regular. Since BurstNet doesn't feel there is a network outage unless every single machine connected to the Internet is down, you will probably get a post from BurstNet telling you how wonderful their network is, even though you may not be able to access your server.

This thread (http://www.webhostingtalk.com/showthread.php?s=&threadid=204143) is a pretty clear indication that the BustNet network has constant regular periods of downtime to the point where some of the clients who posted there could be looking to leave...

Can you say Deja Veu? (http://www.webhostingtalk.com/showthread.php?s=&threadid=136111&highlight=BurstNet+Down)

BurstNET
11-05-2003, 02:23 PM
<< constant regular >>

not quite.

How about I shove 800MBPS up your server and see how long you are down for?

Seriously, show a little respect for a company dealing with DDOS. It's beyond our control, and only make you look unknowledgeable about the Internet when commenting like you have.


SMA
PRES/CEO
BURSTNET

Mark_TVI
11-05-2003, 02:30 PM
Originally posted by BurstNET
<< constant regular >>

not quite.

How about I shove 800MBPS up your server and see how long you are down for?

Seriously, show a little respect for a company dealing with DDOS. It's beyond our control, and only make you look unknowledgeable about the Internet when commenting like you have.


SMA
PRES/CEO
BURSTNET

I'm sure that people can read those threads and determine for themselves if they wish to take the risks that seem to be associated with operating a BurstNet server.

As to your threat to DDOS one of my servers, I'll just disregard that comment....

BurstNET
11-05-2003, 02:36 PM
<< As to your threat to DDOS one of my servers >>

That was not a threat. It was a simple statement to put it into perspective for you how little control you have over DDOS, which you seem to have been unable to grasp by the nature of your comments.

SMA
PRES/CEO
BURSTNET

nickn
11-05-2003, 02:39 PM
If I'm not mistaken, you allow IRC on your network in one form or another, this would be your first step to gaining a little more control of DDOS.

mainarea
11-05-2003, 02:44 PM
If I'm not mistaken, you allow IRC on your network in one form or another, this would be your first step to gaining a little more control of DDOS.
Nope, no IRC allowed.

IRC:
BurstNET™ currently does not allow IRC or IRC bots to be operated on our servers.

- Matt

linux-tech
11-05-2003, 02:44 PM
Originally posted by BurstNET


Seriously, show a little respect for a company dealing with DDOS. It's beyond our control, and only make you look unknowledgeable about the Internet when commenting like you have.

What, you think you're the ONLY company dealing with 800m/s ddos attacks? I think NOT. As I've stated elsewhere, though, most deal with these in a timely manner, not 1, 2, 3 hours later. If it really takes that long, then there's something wrong with the people running the network, seriously. Look at RS, a prime example. I've seen them down for over 30 minutes 1 time in the past year, and that was a completely different problem, and I've monitored their network just the same as I have yours. You think THEY don't get DDOS attacks? c'mon now.

Of course, you're going to say that my server is not indicative of your network. Good for you. I guess, I could say a hamburger's really a cheeseburger, too but does that make it so? And, I suppose you're going to say that the number (and length) of downtimes in the past month is acceptable too? I don't think so, and it's starting to look like a lot of others don't as well.

CS-Stacie
11-05-2003, 02:44 PM
Your mistaken, they dont allow IRC on there network and if IRC is cought anywhere on there network, I'm sure the customer will get removed for violating there AUP. As for DDoS.... Every provider you use that houses servers get attacks some have much better filters and sometimes filters cant handle what is coming into the networks, we have to give them some time to find the attack and filter it properly. With a network as big as bursts it might take a little longer to find and attack and filter it.

Mark_TVI
11-05-2003, 02:45 PM
A statement from a Professional would have been something like "It would be very difficult for any Datacenter to withstand an 800MBPS attack without a noticeable effect"

Your statement of "How about I shove 800MBPS up your server and see how long you are down for?" is a threat IMO, or at the very least a demonstration of your extremely poor judgment.

Now I'll leave this thread so you can find the time to deal with your latest in a series of network issues/attacks....

BurstNET
11-05-2003, 02:45 PM
<< If I'm not mistaken, you allow IRC on your network in one form or another, this would be your first step to gaining a little more control of DDOS. >>

Hi Nick...
You are mistaken :-)
We DO NOT allow IRC on our network...

We take all the preventative action we can against DDOS...but as I keep stating, there is not much that can be done to stop a well planned attack.

Actually there is though: You can buy multiple extra full GIG-E connections and have more bandwidth available than anyone could ever flood. But with the prices we charge, that is not feasible.


SMA
PRES/CEO
BURSTNET

mainarea
11-05-2003, 02:46 PM
Look at RS, a prime example. I've seen them down for over 30 minutes 1 time in the past year, and that was a completely different problem, and I've monitored their network just the same as I have yours. You think THEY don't get DDOS attacks? c'mon now.
RS has 12Gbps, it's much harder to cause an effect on that capacity with an 800Mbps DDOS. It's much easier to cause a problem with an 800Mbps DDOS on a network that has less than 2Gbps capacity.

- Matt

e-creations
11-05-2003, 02:47 PM
Originally posted by BurstNET
How about I shove 800MBPS up your server and see how long you are down for?

bragging eh? .....you know they say the average ddos is only 600MBPS :rofl:


Watcher_TVI
As to your threat to DDOS one of my servers, I'll just disregard that comment....

Lighten up, you can't seriously say that you took that as a threat of any kind, geez, you need to take a break or something.

BurstNET
11-05-2003, 02:48 PM
<< Now I'll leave this thread so you can find the time to deal with your latest in a series of network issues/attacks.... >>

You do that. You were only here to stir up trouble/negativity to begin with :-(

It seems to be the same handful of people doing such all the time around here.

The majority of people/clients are quite understanding in these trying times, but not you few!

SMA
PRES/CEO
BURSTNET

Mark_TVI
11-05-2003, 03:00 PM
Originally posted by BurstNET
<< Now I'll leave this thread so you can find the time to deal with your latest in a series of network issues/attacks.... >>

You do that. You were only here to stir up trouble/negativity to begin with :-(

It seems to be the same handful of people doing such all the time around here.

The majority of people/clients are quite understanding in these trying times, but not you few!

SMA
PRES/CEO
BURSTNET It also always seems to be the same companies experiencing all these same problems and issues. The threads I posted here are your clients second guessing their decisions to obtain a BurstNet server because of the regularity of downtime. Would my post be causing any trouble if all those clients had their servers online? Right....

I didn't make my first post to cause trouble, I made it to direct the readers here to what your own clients are saying about your services. Your own actions make that a positive or a negative, not my post.....

BurstNET
11-05-2003, 03:06 PM
<< I made it to direct the readers here to what your own clients are saying about your services. >>

What business is it of yours to get involved in our affairs?

Tom/Wolfstream I can atleast understand, because he is a client, albeit a change in love/hate every other post.

But you, you have no place here!
Every time you pop in to a thread of ours, it is to cause negativity.

<< It also always seems to be the same companies experiencing all these same problems and issues. >>

OK, so where were you posting nice things when we had a solid 6 months of good service? No where to be found of course....and just waiting for a few bumps in our road to jump in and make negative posts!


SMA
PRES/CEO
BURSTNET

server4sale
11-05-2003, 03:09 PM
Guys give BurstNet some break.......
Imagine we may get only few hundred emails of concerned clients they get thousands.... What u guys think they are running this business as a child's Play???? Come on give them a break... If u give RS an example then Sure u want nocster to be Shoot first ask question later??? Or if ur servr is compromised instead of helping they should take RS approach "Nope we cant retrieve data we have to do a restore"????

Burst/Nocster did show some real good network since last year and now they are target of ddos cause they start getting strict cause of stupid spews and u start giving them hell.. U know what all who say U dont like them and network Blah Blah GO SOME WHERE ELSE SIMPLE.....
Atleast they are not like other network who dont care..... (ofcourse for the price u get server at)

BurstNET
11-05-2003, 03:09 PM
What I find very interesting is how patient and understanding our client base has been during the recent attacks, especially today. I thank all of our clients for this very much! We are doing our best to keep you posted/informed as we can during such times.

It's just a shame that some individuals without any relationship/connection to our company should be the ones that are the least understanding :-(

SMA
PRES/CEO
BURSTNET

CS-Stacie
11-05-2003, 03:19 PM
I been with burst for over 4 months, and I dont personally use there servers but my customers do. There network is solid and they do encounter problems that are resolved rather quickly for a ISP there size. I give Burst a lot of credit..... Service has been outstanding as far as I can say, I wouldnt go anywhere else.

my 2 cents

server4sale
11-05-2003, 03:19 PM
WHT is a Fish Market for Webhost.......
SMA most of the clients *DO* Understand the situation. Atleast i do know that Your techs were there to help out our clients when they wanted the most. Specially Salman for me. (Lou for some others) I would ve lost $600/mo business from 3 clients who salman personally took interst in recover there data and many more time helped us out...... The way i look at it we are in same boat and you are the Captain of that Boat. If a Hole appear in that bot its the crew and passenger responsibility to help as much as they can . Not jumping in the water or scream :)

Mark_TVI
11-05-2003, 03:28 PM
OK, so where were you posting nice things when we had a solid 6 months of good service? No where to be found of course....and just waiting for a few bumps in our road to jump in and make negative posts!

I was waiting and watching to see if your network would be stable for more than a few months at a time. Let's not forget that 6 months ago clients were leaving Burst as fast as they could. There are a few companies that have good reputations for stability, reliability and professionalism on these forums. Those I certainly would recommend and have done so, I have also had good discussions with several of them. When the majority of the threads concerning Burst are positive, then I'll join the bandwagon. I have yet to see the majority concur that your network has stabilized and you should be given consideration for dependable hosting.

For the record, I had an account at Burst for a year.

BurstNET
11-05-2003, 03:36 PM
<< For the record, I had an account at Burst for a year. >>

Yes, I am aware of that....a LONG time ago. Long enough ago, that almost nothing exists as it was when you were such.

SMA
PRES/CEO
BURSTNET

BurstNET
11-05-2003, 03:38 PM
<< I was waiting and watching to see if your network would be stable for more than a few months at a time >>

It was.....for 6+ months, and as far as I am concerned, still is.

I do not consider DDOS a factor in network stability, nor shows the ability of our networking staff whatsoever. This is out of our hands, and could affect almost any network the same, regardless of their engineers, network diagram, etc. DDOS is gonna happen, it's a fact of life on the Internet.


<< When the majority of the threads concerning Burst are positive, then I'll join the bandwagon. >>

Obviously not...as the majority of threads in past 6+ months, prior to DDOS of past 7-10 days, have been VERY positive.

Matt
11-05-2003, 03:39 PM
I believe this is what Chicken was referring to in his "suggestion"....

raine
11-05-2003, 03:58 PM
I've been with nocster for about 1.5 years now... still a happy customer... the support is better than ever, I know half of them by first name!

Mark_TVI
11-05-2003, 03:58 PM
The past 7-10 days?
What about 10/16? and 10/19? What about 9/17?
Burst support forums (http://forums.nocster.com/forumdisplay.php?forumid=8&daysprune=100)

Even Matt said on your own forums there were issues on those dates.

Everyone realizes that some issues are going to arise. It is openly denying that they take place that should be of concern. Saying there have been no issues other than the past 7-10 days is flat out lying. Now you can post all your explanations as to how all those issues on your own forums were not really issues involving your network.

BurstNET
11-05-2003, 04:29 PM
Jeez....you really have a stick up your arse. 7-10 days, two weeks...whatever, it was a generalized statement of recent period of time, of which the majority of attacks were in past 7-10 days.

You really need to find something to do with your spare time besides attack our company.

SMA
PRES/CEO
BURSTNET

RahulS
11-05-2003, 04:32 PM
I have been with Nocster/BurstNet for quite some time now and they are awesome...every company hasi ts own ups and downs but I must say that they are keeping up to the job...it is not a childs play...:)

Good job SMA! :)

RahulS
11-05-2003, 04:36 PM
I forgot to add something :)

I would DEFINITELY recommend Nocster to all the people out there...They have awesome managed servers ar awesome prices not to mention BUSINESS CLASS support and highly trained staff ;)

unixorn
11-05-2003, 04:41 PM
Originally posted by Watcher_TVI
The past 7-10 days?
What about 10/16? and 10/19? What about 9/17?
Burst support forums (http://forums.nocster.com/forumdisplay.php?forumid=8&daysprune=100)

Even Matt said on your own forums there were issues on those dates.

Everyone realizes that some issues are going to arise. It is openly denying that they take place that should be of concern. Saying there have been no issues other than the past 7-10 days is flat out lying. Now you can post all your explanations as to how all those issues on your own forums were not really issues involving your network. That might have been said in the forum that you read, but in the forum that everyone else is reading it's a bit different. Nowhere did BurstNet make the statement that there were "no" issues other than the past 7 - 10 days. You can twist the statements of others all you like, you still can't change reality. :)

mainarea
11-05-2003, 04:47 PM
Even Matt said on your own forums there were issues on those dates.
I assume you're talking about me :D . I never lie - when there's an issue, I'll state it. The network has been amazing except for the DDOS attacks recently. There was a small issue in September - so what? It was a small issue, it didn't affect my business. Even with this DDOS attack, I have a current customer ordering another server. Why? Because he's seen the stability of the network most of the time, and trusts that this problem will be fixed soon. My suggestion for you Watcher_TVI - just back off the thread and watch how things unfold. I've tried to stay out of this thread as much as possible - I'm concentrating on my business right now, and not on WHT.

- Matt