Shannara
10-29-2003, 12:32 PM
The following is a rant, and should be taken as such.
I signed up for CellularONE on May 18th of this year for a two year stint. Concenquently, my billing due date is the 18th of each month. This worked out perfectly, as I get paid on the 15th of every month. This was for 200 on and 200 offpeak minutes. No problemo. Also moble to moble on the same network is free.. blah blah blah.
Two months later (July), Since we found out my wife was pregnant, she started calling family down south all the time. Ok, that phone bill went up to about $200. So I called CellularONE and ordered the free weekend and nights (7p to 7a) for 4.99 a month, plus the 1000 minutes (after 400 is used) for another 4.99. no problemo, added $10 to my phone bill, with tons of minutes.
Well, everything was fine and dandy, until two days a go. They decided to go to a new billing system, and change everything.....
The due date was changed to the 9th, there's no way in hell i can pay it by then. They decided to say "There's no such thing as 1000 minutes, ever", and removed it from my bill, and charged me all last for it. They also claimed there were no "nights and weekends" on my account, and charged me for that too. Plus, they had the balls to charge by the minute (and air time) for toll free numbers. They only charged air time before.
All in all, the contract says im stuck with them for 2 years, no matter what unannounced changes they make on their end, and i'm stuck.
I hope someone bombs the headquarter.
I signed up for CellularONE on May 18th of this year for a two year stint. Concenquently, my billing due date is the 18th of each month. This worked out perfectly, as I get paid on the 15th of every month. This was for 200 on and 200 offpeak minutes. No problemo. Also moble to moble on the same network is free.. blah blah blah.
Two months later (July), Since we found out my wife was pregnant, she started calling family down south all the time. Ok, that phone bill went up to about $200. So I called CellularONE and ordered the free weekend and nights (7p to 7a) for 4.99 a month, plus the 1000 minutes (after 400 is used) for another 4.99. no problemo, added $10 to my phone bill, with tons of minutes.
Well, everything was fine and dandy, until two days a go. They decided to go to a new billing system, and change everything.....
The due date was changed to the 9th, there's no way in hell i can pay it by then. They decided to say "There's no such thing as 1000 minutes, ever", and removed it from my bill, and charged me all last for it. They also claimed there were no "nights and weekends" on my account, and charged me for that too. Plus, they had the balls to charge by the minute (and air time) for toll free numbers. They only charged air time before.
All in all, the contract says im stuck with them for 2 years, no matter what unannounced changes they make on their end, and i'm stuck.
I hope someone bombs the headquarter.
