This is what you read when you try to enter the cpanel forums http://support.cpanel.net

Forum Shutdown
This forums has been shutdown because members were making physical threats against DarkORB staff. Sorry for the inconvience.

Is this serious? What happened?

Actually, I fail to see the rationalization in shutting down a forum to reduce the risk of physical harm:eek:

I don't think they are really scared of physical harm. More than likley, the threats are happening because someone didn't like something a mod did. The forums were put up as a courtesy to us and someone decided to abuse that privledge.

Yes, a certain invidiual was responsible for this from what I have been told.

Tis a shame that someone has to spoil something for everyone else. :mad:

I sent customers there when they didnt belive me about bugs etc

I'm sure WHT gets it's share of threats.
They don't shut down.:rolleyes:

"share" and thats putting it lightly, hehehe

we sometimes think WHT gets 30 forums worth of threats.

but about 99% of the 6000 members WHT now has are the most pleasnt people on the planet ;)

Anyone interested in starting another forum about cpanel. I loved the support forum as well, and quite dissappointed about this too. Maybe chicken would open up a thread here. The reason I suggest this is if they are in fear of threats and if someone else opened up the forum then the threats would be irrelevant. Anyone interested in getting on board msg me or post it here... Chicken hope I am not breaking rules doing this, that is not my intention and is not intended to detract from wht which is a staple on my plate everyday...

Originally posted by TheRazor
Anyone interested in starting another forum about cpanel. I loved the support forum as well, and quite dissappointed about this too

I would be interested yes :)

Well I went ahead and secured panelsupport.com. I would be willing to provide space, but I would need someone else to do most of the work, I am really backed up with "paying" projects right now... Anyone interested let me know, and by there will be no pay for work this will be a public service project. And I would like to expand it to more than just cpanel in the future... Anyway anyone interested let me know...

Opening up another forum will not be the same as having the one run by DarkOrb. The reason why it was so useful is because we got answers and bug fixes from the programmer.

Also, there is now a mailing list in place of the forum. So basically it's just changing form.

Well I had read those posts on Cpanel's support forums. I didnt see any threats....but one thread had been shut down but another started. There may have been a threat posted after the last time I looked....

However, shutting down those forums shows the lack of planning ahead and foreseeing potential consequences. They should have known that shutting down that forum would only spill the conversation over to this forum that has a lot more visitors and a lot more potential clients. By shutting down their own forums, they are shooting themselves in the foot.

Now, our probs have a little more serious note. After the CPanel4 installed, our machine couldnt stay online 12 hours at a time. We shut down the CPanel, and the machine has been up for 1 day 7 hours. Now we have CPanel turned back on and waiting to see what happens.

Here are there errors recieved the last time the server shut down.
#code: 12 34 56 78 (some hex code of sorts...)
#Interrupt Handler not Syncing (sinking? unsure of spelling)
#Kernal Panic: AIEE Killing Interrupt Handler

Scanning discovers corrupt files in /var which holds some cpanel files. Running fsck, then system freezes and required hard reboot.

Now, like I said, the problems werent there when cpanel wasnt running...we will see if they come back now that it's running again. We have two of the servers that are exactly the same in both hardware and software. The only difference? One has CPanel4 on it....which is the one that kept going offline.

Originally posted by SoftWareRevue
I'm sure WHT gets it's share of threats.
They don't shut down.:rolleyes:

Matt's from ellesmere port. even the kapp clad 6 year olds can head butt their way through brick walls there. i doubt he would be scared :)

Originally posted by Studio-51


Matt's from ellesmere port. even the kapp clad 6 year olds can head butt their way through brick walls there. i doubt he would be scared :) :eek: :D :D

Now this really sucks... :angry:

I think VDI took theres down as well right.. Looks like vdi did a little redesign as well looks better but there CP still sucks from the last time i used it.. I can live with out a forum for CPanel as it works 10x better the webpanel... But i still liked to check out the forum time to time..

:kaioken: Come nick don't let some a$$ hole push you around dude..

Originally posted by Vortech
Now this really sucks... :angry:

I think VDI took theres down as well right.. Looks like vdi did a little redesign as well looks better but there CP still sucks from the last time i used it.. I can live with out a forum for CPanel as it works 10x better the webpanel... But i still liked to check out the forum time to time..

:kaioken: Come nick don't let some a$$ hole push you around dude..

If they were using vBulletin, they could have set it to moderate the posts.

And Nick, you should have told JB to bring it on and sent him a one way plane ticket :D

Well I for one am not pushing anyone around. I decided to go back to the cpanel forums to post the errors we have recieved to see if Nick could make anything of it. No one was posting anything usefull there other than simply saying that once CPanel was installed, they started Having probs. Then I saw the forum was down and came over here to see where the thread had spilled over to.

So since the cpanel forum is down, I have posted the error messages here....as well as critisized the shutdown of the cpanel forums. The reason for shutting it down is not a good reason..

Hey WebDude :)

I didnt even see this post by JB (who ever he is). I dont know anything apart from what I was told because by the time I got to the forums, they were closed.

I then contacted Nick via ICQ and he told me someone was threatening Dark Orb or something.

If I upset you - sorry :blush: - you can beat me with a metal bar :)

Originally posted by Webdude
. . . . . . . The reason for shutting it down is not a good reason.. Agreed. :rolleyes:

I never saw the post ether i only know what was said here and i have not talked with nick today.. So i am not saying any hting to any one just who every it was that made nick **** the board down (SUCKS).

It sounds silly.
A physical threat and they shut down the forum?
What is that have to do with the forum, and if it's not physical then why still shutdown the forum.

LOL..no, I knew no-one was saying I was doing the pushing..

I'm hoping the programmers will read this. PHPMyAdmin is busted again in the latest build.

Not only is PHPMyAdmin busted, but all of my accounts are showing 0 bandwidth used for the entire year in both Cpanel and WHM.

Confirmed. Same problem with phpmyadmin on all of our servers. :(

Check all permissions and ownerships on things. I think the CPanel install is setting wrong permissions. None of our users were ever able to check email since the CPanel4 install.

/home/domain/mail should be chowned .mail and chmod 755
:::
from within /home directory::(and /home2, /home3, & /home4 if you have them)

chown -R .mail */mail
chmod -R 770 */mail

However, that only fixes POP. I still get errors on the webbased neomail. Who knows if stuff like this is causing probs in other parts of CPanel...

Members were making physical threats?

It seemed as though they were getting some heat from one thread, so who knows.

There were many questions that were going unanswered in the forums, they didn't seem to have much time to keep up and only answered a select few when they did.

It's to bad, there were some really informative posts and if it's now a mailing list, that sucks. I hate mailing lists. I don't see how going to a mailing list will help anyways, I've seen the worst spam and problems through mailing lists. Dropping a board won't stop threats. As someone just said. "They should have been using VB", they surely have the money.

The phpmyadmin problem is one that shouldnt occur. They should be testing that kind of thing before making a wide scale implementation of it on systems that other people and their customers are dependant upon. We have had no problems with any of the VDI webpanel updates since they started again in mid august.

Im not excusing it but this is the kind of stuff that makes people angry to the point of wanting to threaten people.

-Brendan

I was following the thread last night, but the time I decided it was time to go ZZZzzzzz (about 4:30 AM) the thread was quite large, people where starting to get in other people's throats .. I was kind of enjoying it actually :D

Originally posted by CRego3D
I was following the thread last night, but the time I decided it was time to go ZZZzzzzz (about 4:30 AM) the thread was quite large, people where starting to get in other people's throats .. I was kind of enjoying it actually :D

Carlos, best friend - you would happen to have a cached version or happened to have saved it would you?

I chose the wront night to turn in early :eek:

I also noticed the 0 bandwidth thing yesterday..not sure if it's fixed now?

Originally posted by Nicholas Brown


Carlos, best friend - you would happen to have a cached version or happened to have saved it would you?

I chose the wront night to turn in early :eek:
Actually ... Yes ;)

I allways can tell when history is int he making .. ICQ me :p

They Are Back :o

Originally posted by Webdude
Well I had read those posts on Cpanel's support forums. I didnt see any threats....but one thread had been shut down but another started. There may have been a threat posted after the last time I looked....

However, shutting down those forums shows the lack of planning ahead and foreseeing potential consequences. They should have known that shutting down that forum would only spill the conversation over to this forum that has a lot more visitors and a lot more potential clients. By shutting down their own forums, they are shooting themselves in the foot.

Now, our probs have a little more serious note. After the CPanel4 installed, our machine couldnt stay online 12 hours at a time. We shut down the CPanel, and the machine has been up for 1 day 7 hours. Now we have CPanel turned back on and waiting to see what happens.

Here are there errors recieved the last time the server shut down.
#code: 12 34 56 78 (some hex code of sorts...)
#Interrupt Handler not Syncing (sinking? unsure of spelling)
#Kernal Panic: AIEE Killing Interrupt Handler



This is either a kernel bug or bad hardware. You try to track it down with a backtrace of ksymoops.

However you'll need the complete hex code.


Scanning discovers corrupt files in /var which holds some cpanel files. Running fsck, then system freezes and required hard reboot.

Now, like I said, the problems werent there when cpanel wasnt running...we will see if they come back now that it's running again. We have two of the servers that are exactly the same in both hardware and software. The only difference? One has CPanel4 on it....which is the one that kept going offline.

Yes!

I'm glad their back!

Good move Cpanel ..


Originally posted by Nicholas Brown
They Are Back :o

Originally posted by Nicholas Brown


Carlos, best friend - you would happen to have a cached version or happened to have saved it would you?

I chose the wront night to turn in early :eek:

I was watching and have the threads saved. Anyone interested in my putting them up?

Originally posted by Tim_Greer


I was watching and have the threads saved. Anyone interested in my putting them up?

Sure, Tim.

Defintely! I only visited those forums once..when they opened so I didn't get to see anything :)

I won't get involved, but it is an interesting read... Go here for links and information:

http://www.chatbase.com/cpanel-rants.html

I've never visited these forums myself, either.

Well, after reading that; it's understandable how someone could get upset :eek2:

Thanks Tim ;)

I just went to the Cpanel support forums and there was all these big warnings about to not abuse or threaten people... I think that's a little irrational, but I'll just assume there was some huge threats going back and forth or something that I missed???? Well, I'm not going to guess, this just seems a bit ridiculous to me... but I don't participate there anyway, so I'm okay with it.

Seems to be a bit of miscommunication and tension all around. People upset, their posts becoming the subject of discussion instead of the problem, which isn't 100% clear to the users nor the developers. All 'round u-g-l-y. I hope all that gets put behind and a more productive enviroment emerges.

Originally posted by Tim_Greer
I won't get involved, but it is an interesting read... Go here for links and information:

http://www.chatbase.com/cpanel-rants.html

I've never visited these forums myself, either.

Wow, its sad we have to pay for a product that is supported like this. I hope for everyones sake that the code and overall support improve for it.

I can understand why it escalated, I would be upset too.

Great, i think i'm going to e-mail you a threat xstrike! i want to be part of that 99%!

Originally posted by xtstrike
"share" and thats putting it lightly, hehehe

we sometimes think WHT gets 30 forums worth of threats.

but about 99% of the 6000 members WHT now has are the most pleasnt people on the planet ;)

Originally posted by Hostexp
Great, i think i'm going to e-mail you a threat xstrike! i want to be part of that 99%!



:) LOL

Originally posted by Hostexp
Great, i think i'm going to e-mail you a threat xstrike! i want to be part of that 99%!



Hey, yeah! I'm into this idea! I'm going to KICK EVERYONE'S ASS! Bring it on, you freaks! I know you are all big Nsync fans!

Originally posted by Tim_Greer


Hey, yeah! I'm into this idea! I'm going to KICK EVERYONE'S ASS! Bring it on, you freaks! I know you are all big Nsync fans!

Nsync :rolleyes:
Yeah Right :D

Originally posted by Nicholas Brown


Nsync :rolleyes:
Yeah Right :D

Not Nysnc, huh? Oh, I see, we've gots' ourselphs' uh gin-yew-whine backstreet boys fan here... *L*.. Man, I'm mean tonight!

:eek: :eek: :eek: :eek:


P:S, Tim why do you have such a long title?

Originally posted by Hostexp
:eek: :eek: :eek: :eek:


P:S, Tim why do you have such a long title?

Because I'm a trouble maker, that's why!!! Actually, I don't remember.. something about Montana, eggs, Vodka, two alien abductions and the color green. It's all a fog and I'm as lost as the rest of you. Trust me, it's better not to think about it.

Originally posted by Tim_Greer


Not Nysnc, huh? Oh, I see, we've gots' ourselphs' uh gin-yew-whine backstreet boys fan here... *L*..

No one likes boy bands Tim - they suck :D
Besides, I hate both Nsync and BSB - as well as all the other trashy ones ;)

After reading the above :eek: :eek:

i think i'm lost :confused:

Originally posted by Nicholas Brown


No one likes boy bands Tim - they suck :D
Besides, I hate both Nsync and BSB - as well as all the other trashy ones ;)

Tell me you're a South Park fan and I'll spare you from my ass whoopin'! *LOL*

Sorry, I'm just trying to fit in... *L*

Originally posted by Tim_Greer


Tell me you're a South Park fan and I'll spare you from my ass whoopin'! *LOL*

Sorry, I'm just trying to fit in... *L*

Sorry Tim, your just not fitting in :stickout

Anyway, if you keep threatening to whoops my arse, I'll get somone to install cpanel on a server of yours :eek: :D :D we all know how much youd hate that ;)

Originally posted by Nicholas Brown


Sorry Tim, your just not fitting in :stickout

Anyway, if you keep threatening to whoops my arse, I'll get somone to install cpanel on a server of yours :eek: :D :D we all know how much youd hate that ;)

Oh, you... YOU.... [B]YOUUuuuuuuuuuuuuuu[B] such and such!! You are ONE SICK S.O.B! Now, you've gone too far this time! Okay, oay.. you win, you win! :-)

Originally posted by Tim_Greer


Oh, you... YOU.... [B]YOUUuuuuuuuuuuuuuu[B] such and such!! You are ONE SICK S.O.B! Now, you've gone too far this time! Okay, oay.. you win, you win! :-)

haha - knew that would do the trick ;)

That Tim dude sounds pretty scarey . . . . . .
Maybe WHT should shut down before somebody gets hurt :rolleyes:


Timmah! :nuts:

Originally posted by JeremyL
Opening up another forum will not be the same as having the one run by DarkOrb. The reason why it was so useful is because we got answers and bug fixes from the programmer.

Also, there is now a mailing list in place of the forum. So basically it's just changing form.

I think I would prefer a mailing list then a forum for cpanel support anyway

SouthPark?? It's not even a real cartoon like X-Men or Spiderman! They look like paper cutouts...I have never even watched an episode of it. They dont even have any super powers, except for Kenny who gets killed in every single show and always comes back to life.

I wont mention which character:cartman: , but I heard one of them was drawn from a picture of Tim Greer :stickout

I never bothered to watch South Park before, and then I saw the South Park movie. Sure, it's crude, vulgar and immature... so, of course, I was hooked right away. The only cartoon's I'll watch, are The Family Guy, The Simpson's and South Park. You just have to see it to aprpeciate it, although some episodes of SP kind of go too far and don't appeal to my kind humor when they get too sick or vulgar.

PS: Nicholas... just keep that thing away from me!

For the Family Guy, Simpsons, and South Park... Although I usually miss them I love them all. Kinda of mad they have mad The Family Guy a back burner... I think it deserves a permanent position...:D

Originally posted by Tim_Greer
PS: Nicholas... just keep that thing away from me!



root@timgreer [~]# wget http://layer2.cpanel.net/Cpanel-4.0.0-STABLE_68-Linux-i686-glibc-2.1.3-16mdk
root@timgreer [~]# sh Cpanel-4.0.0-STABLE_68-Linux-i686-glibc-2.1.3-16mdk


:eek: :eek2: :eek3: :stickout ;)

Originally posted by TheRazor
For the Family Guy, Simpsons, and South Park... Although I usually miss them I love them all. Kinda of mad they have mad The Family Guy a back burner... I think it deserves a permanent position...:D

Yeah, I was upset when they (FOX) literally took TFG off the air for over a year (or near that anyway). They won an Emmy and since The Simpson's are Fox's powerhouse show (It's the only other good thing on, the rest is a lot of "reality TV" crap, I think they put if off for so long, so The Simpson's didn't feel so threatened -- because their episodes were really getting bad that year. Nonetheless, finally, after all the charm has worn off and a LOT of angry viewers complained and waited for all those new TFG episodes to air, Fox put it back on (as you know) a month and 1/2 or 2 months ago now. I've been recording every espisode, waiting for them to get cancelled, and I'll be prepaired then.

Anyway, about the actual thread's subject. Mailing lists and web boards are both good and bad, depending. It can be annoying to have your email box filled up and forced messages on you, whereas a forum, you click on the relevant threads, don't have to go there, etc. you have more control and comfort sometimes. I get enough SPAM, I only subscribe to important mailing lists and I have little interest myself, to join a mailing list and hear about all the problems Cpanel has.

Originally posted by Nicholas Brown




root@timgreer [~]# wget http://layer2.cpanel.net/Cpanel-4.0.0-STABLE_68-Linux-i686-glibc-2.1.3-16mdk
root@timgreer [~]# sh Cpanel-4.0.0-STABLE_68-Linux-i686-glibc-2.1.3-16mdk


:eek: :eek2: :eek3: :stickout ;)

Oh, this is WAR, buddy! *fires off a few rounds of some very Alpha Win98 beta programs to run on an OS/2 Warp "win98 emmulator"..*.. Yew vin diz vround, Niyakoloussssssssss!!!! But I will return!!

Originally posted by Brad
Members were making physical threats?

It seemed as though they were getting some heat from one thread, so who knows.


Since I'm not sure were the office of CPanel are at, I'll mention a bit of Business Practice .

1) If an employee is threatened from a customer or another employee the employer must:

a) be made aware
b) enact security to prevent further attacts.
c) if nessasary, file a police report.

The Internet chat/forum/message boards have been defined in certain courts as an extention of the office.

The employer must act quickly otherwise ( in the USA ) they (employer) will be come Liable if any harm comes to those employees.

just a thought.

-Michael

Originally posted by sqposter
1) If an employee is threatened from a customer or another employee the employer must:

a) be made aware
b) enact security to prevent further attacts.
c) if nessasary, file a police report. Fair enough. So, if physical threats were made, which of those goals would shutting down an online forum achieve?

Originally posted by JayC
Fair enough. So, if physical threats were made, which of those goals would shutting down an online forum achieve?

shutting down the forum : it prevented the situation from getting "more out of hand" letting people have a cooling off time

also

This should have gave the host time to get the log file and this ip address to start a case file.

If it was my company I would have gathered as much information as I could to the point where I have a name and number. Then after that had a restraining order issued. or atleast have them banned from the web board.

I owned an international shipping company and if a driver ( we had none but out sourced them ) made a threat to us or a client, we got legal real fast and it happens. Liability issues in the USA are of a real concern to me. Anybody could be sited as 2nd or 3rd party to a lawsuit.

From my point of view I care not to be a target of such suits. An ounce of prevention saves a lot of problems.

-michael

Of course, there's also going overboard and being ridiculous about things too. Granted, I don't know what happened or what was said, but to think someone honestly and seriously felt that a poster was an actual threat to their life or well being, just seems a bit far fetched. By the sound of it, it would seem more accurate that it was just relentless posts and maybe some "you punk, I should kick your @#$" kind of thing, and the boards were shut down so the board mods didn't have to keep dealing with this trivial abuse all night. That, of course, is just a guess. I didn't see all the posts, but that is my understanding of what happened by those that did catch a glimse. I don't have enough information to give my opinion if posting a note about the staff being "physically threatened" was at all a good move and was perhaps overkill or ridiculous, nor how bad or how much of an actual threat there was. Everyone deals with things in their own way, and what's rash to someone, might seem rational and reasonable to someone else.

However, that said, I don't think we should blow this out of proportion as well, in our discussion about it, simply because if it was indeed serious, I'm sure we'd all have known, someone would have seen it and really, some random person posting on a web board because they are pissed off about some software and make it clear they don't like the developer's responses or attitude, is hardly a reason, in my opinion, to worry or take it that seriously. In many people's experience and worlds, running web sites for a while and dealing with people, it's easy to understand how trivial it is. Then again, people do and will act how they want in response... so be it.

Nonetheless, it seems to be more like the above situation and I think beyond just not wanting to deal with this person's posts, is the result of the closure and notification about the situation. Whether that situation was blown out of proportion of that the forums were closed, is frankly none of my business and I can only guess as to the justification of shutting te board down and panicking about it or whatever the case was. Though, my point being, I think contacting the authorities would be a bit too much and irrational. Contacting the user's ISP, if it continued beyond that for many more hours or whatever, would have been an option -- but simply blocking them in the first place and seeing if that solves it is the most rational way to solve such a situation.

Then again, everyone's entitled to their own opinion of what's a reasonable action to take against an abuser. If you ask me, if really depends. I've had people fired from jobs and put in jail for abuse at my chat site. However, these were some pretty serious cases of abuse and the like -- not just someone trying to piss the boar owner off, tell him they think he's a jerk or say that they would like to kjick his ass or something. Again, I guess rationalization and actions are up to the person involved anyway, so I won't try and guess anything else about it.

As long as we're speculating...
...I think it has to do with the conspiracy in another thread on this board. It's the secret club, and if you don't know the secret handshake you can't get to the site.

"My cat's breath smells like catfood." - Ralph Wiggum (The Simpsons). Need we say more?

Need we say more?
Umm, yeah. Just a little:
"My dog's breath smells like the neighbor dog's butt"
-me

Ok, that's it.

Down with Cpanel! Whoops, Did I say that out loud?

Originally posted by Jag
Down with Cpanel! Whoops, Did I say that out loud?

:eek: yes, you did :D

:) Ever notice that the "Bug reports" section of cpanel forums hold the most threads and posts. :) I guess its only natural not like every host that uses it isn't already aware it has problems. Hopefully they can address those in future versions or rewrites.