BoatDan
10-23-2003, 09:12 PM
Quick one.
I'm unable to do a "save as" with FP2000 -- I get an error (send to MS type) -- and then FP2000 closes...
Is this an extension issue @ server?
I've uninstalled and reinstalled FP2000 3 times on my end and still the same problem.
Thanks,
Dan
NewtSys
10-23-2003, 09:38 PM
can you post the error if it stays on long enough to get me the error number?
sounds like it could be locally and not server, but I could be wrong.
BoatDan
10-23-2003, 09:41 PM
AppName: frontpg.exe AppVer: 4.0.2.6625 ModName: mso9.dll
ModVer: 9.0.0.6926 Offset: 000690cf
That is what you get when I click the "To see what data this error report contains"...
Is that what you're looking for?
Thanks,
Dan
NewtSys
10-23-2003, 10:16 PM
I looked that up in the MS OEM system builder site and I get this:
CAUSE
This problem can occur in the following cases:
Case 1
If the Web page you are trying to save contains the Description or Keywords meta tags.
Case 2
If there is an issue with Web Folders on the client that prevents you from connecting to any Web server, including a Web server on the local computer.
RESOLUTION
To resolve this use the method appropriate to your situation.
Case 1
Method 1: Remove the Description or Keyword Meta Tags
To do this, follow these steps:
In FrontPage, open the Web page. Click the HTML tab.
Find and delete the KEYWORDS and DESCRIPTION meta tags. These tags are located between the <HEAD> and </HEAD> tags.
For example, a Description tag may look similar to the following:<meta name="description" content="Exceptional Collection of Handmade Crafts">
Method 2: Place the Description or Keyword Meta Tag inside a Web Component
In FrontPage, open the Web page. Click the HTML tab.
Find and select the KEYWORDS or DESCRIPTION tag.
NOTE: These tags are located between the <HEAD> and </HEAD> tags.
On the Edit menu, click Cut.
Click the Normal tab.
On the Insert menu, point to Advanced, and then click HTML.
In the HTML Markup dialog box, right-click and then click Paste on the shortcut menu.
Click OK to close the HTML Markup dialog box.
Click the HTML tab.
The Description or Keyword meta tag appears inside an HTMLMarkup Web component and looks similar to this: <!--webbot bot="HTMLMarkup" startspan -->
<meta name="description" content="Exceptional Collection of Handmade Crafts">
<!--webbot bot="HTMLMarkup" endspan -->
NOTE: The HTMLMarkup Web component should be located between the <BODY> and </BODY> tags.
Case 2
Reinstall the Web folder files. To do this, follow these steps:
NOTE: Do not follow these steps if you are using Microsoft Windows 2000, Microsoft Windows XP, Microsoft Office XP or Microsoft FrontPage 2002. The folders that are renamed may not be replaced by running the Detect and Repair utility. These folders can only be restored with Microsoft Office 2000 or Microsoft FrontPage 2000. If you receive an "access denied" error when you try to rename any of the following folders, close any programs that are running or restart the system in safe mode.
Quit FrontPage 2000.
Rename the following folders:
Drive:\Program Files\Common Files\System\Ole db
Drive:\Program Files\Common Files\Microsoft Shared\Web Folders
Drive:\Program Files\Common Files\Microsoft Shared\Web Server Extensions
To do this, use Windows Explorer to locate each folder, right-click the folder, click Rename, add old to the end of the folder name, and then press ENTER.
Start FrontPage.
On the Help menu, click Detect and Repair.
The Detect and Repair utility reinstalls the renamed folders.
