fluidbox
10-20-2003, 09:51 AM
what are your experiences with site5.com? the only concern I have is that they do not have phone support. Anyone have experience with their support?
or does anyone know a good host that does have phone support?
tomkohlt
10-20-2003, 11:50 AM
combustionwebhosting in vancouver
24/7 live person phone support
good reviews
rooshine
10-20-2003, 12:23 PM
I've been using them for almost a month now. I know a month isn't a very long time, but I have nothing but good things to say about them. I've emailed their support several times, and always got an answer very fast, usually within minutes. On one occasion I asked a very non-urgent question at something like 3:00 am EST and even then I got a response right away. Their customer service is very courteous and professional.
Martie
10-20-2003, 12:29 PM
You might try a search here
http://www.webhostingtalk.com/search.php?s=
Im sure there is feedback on site5..they have been around quite awhile, although Ive never used their services they used to frequent this board quite abit.
worth the search.
Synthetic
10-20-2003, 12:41 PM
Yes, if you search through the forums you'll be bound to find a ton of positive feedback for Site5.
I was hosted with Site5 for year and found their service to be just excellent. Most of my support questions were responded to within a few minutes to a couple of hours at most. This includes weekday afternoons/evenings and also weekends.
Personally, I don't really care if a host offers 24/7 live phone support, as most technical issues are better delt with online anyways. And in my experience I've never had any troubles with hosts' offering e-mail only support.
fluidbox
10-20-2003, 12:47 PM
thank you for your replies, i'll give them a try and let everyone know.
peersignal
10-20-2003, 08:27 PM
Site5 has a solid reputation on this board. IMO, you've got nothing to lose by going with them.
Regards,
Mark
VH-Robert
10-20-2003, 09:15 PM
Site5 is a serious company. No Bull**** from them. I say go with them, you'll be very happy!
idologicJeff
10-20-2003, 09:20 PM
Whats AussieBob always saying? It isn't that a host is good or bad - its just if the host is right for you?
Cheers
Jeff
PS AussieBob, sorry if I've misquoted you - I tried to paraphrase.
Aussie Bob
10-20-2003, 09:40 PM
Originally posted by idologicJeff
Whats AussieBob always saying? It isn't that a host is good or bad - its just if the host is right for you?
Cheers
Jeff
PS AussieBob, sorry if I've misquoted you - I tried to paraphrase.
That was actually SoftwareRevue who said that! :D
idologicJeff
10-20-2003, 09:43 PM
Originally posted by Aussie Bob
That was actually SoftwareRevue who said that! :D
Err, sorry Aussie Bob if I've attributed a quote to you that you didn't make. :D
;)
Whats SoftwareRevue always saying? It isn't that a host is good or bad - its just if the host is right for you?
Cheers
Jeff
PS SoftwareRevue, sorry if I've misquoted you - I tried to paraphrase.