Hi all,

I have a domain which registered with networksolutions a long time ago. The payment period should be good until next year. But suddenly, I found my domain is not working any more. So I sent email to networksolutions to ask them what's going wrong, but no one reply me. And then I ask enom to transfer the domain, but the staff at ecnom told me that the domain is on hold. I also sent email to networksolutions after, but still no reply.

Here is the whois info at networksoltuions:

Domain not found locally, but Registry points back to local DB.
Local whois DB must be out of date.

Whois Server Version 1.3

Domain names in the .com, .net, and .org domains can now be registered
with many different competing registrars. Go to http://www.internic.net
for detailed information.

Domain Name: mydoaminname.com
Registrar: NETWORK SOLUTIONS, INC.
Whois Server: whois.networksolutions.com
Referral URL: http://www.networksolutions.com
Name Server: NS2.RACKSPACE.COM
Name Server: NS.RACKSPACE.COM
Updated Date: 13-aug-2001


>>> Last update of whois database: Wed, 29 Aug 2001 02:11:20 EDT <<<

The Registry database contains ONLY .COM, .NET, .ORG, .EDU domains and
Registrars.

The previous information has been obtained either directly from the
registrant or a registrar of the domain name other than Network Solutions.
Network Solutions, therefore, does not guarantee its accuracy or
completeness.


I would like to know does any body have the same experiences with me? There is no reason to put my domain on hold without any reason.:angry: Does any body know why domain info will put in the local DB (whois info) ? There are too many questions that I don't understand. Any help would be apprecipated. Thanks.

If you value the domain name at all I'd give network solutions a call instead of e-mailing them. With e-mail it could be weeks before they respond and by then your domain could be given to someone else.

It's more strange that when I do a whois in internic. It shows NETWORK SOLUTIONS, INC. is our registrar. But when I tired t renew the payment, it said my domain is not registered by them. It's real real strange.

The message noted is usually what comes up awhile before they're ready to release it. As stated before, if you value the domain, call them, ASAP.

Get a new domain with a better registarar....
Youll get nothing but problems with NS

Hi ,

Basically your domain name is not in the TLD zone record, which means it is not in the DNS, but the record of the particular domain name still exist in the who is database. Ina nutshell from NSi point of view, the domain name has bee DEACTIVCATED.

What you can do is

1) Call them at 1-888-642-9675 ( tech support ) or +1 703 742-0914 ( if u are outside the U.S )
2) Inform them that the domain is on hold and you can't perform any task at all.
3) Insist them to take a look at the problem immediately, and assist them by informing them that your domain name

a) is on hold
b) is not in the TLD Zone file

4) Ask them why the domain is on hold
Few reason why the domain name could be on hold
a) Your domain name could be on a dispute ( please check this ) and pending on hold until further notice are provided
b) NSI incorrectly marked your domain name on hold
c) your domain name has been deactivated

If they can't provide you the answer, ignore it. Most importantly ask them WHAT IS THE BEST WAY TO RESOLVE THIS PROBLEM "IMMEDIATELY"

5) Lastly, do a nslookup to verify the status.

QueryING the who is database does not provide you any significant solution to this problem, because NSi often will not delete the record of a domain name even if the domain name has been deleted.

"Call" is the word.

Collie,

Thanks a lot for all you guys info.

I have contaced them and they said I didn't make payment to this domain. I checked my receord and yes, I didn't make payment. The reason I didn't make payment is becasue I didn't receive their payment notice. Becasue the email and mail address for that domain is no longer working and I can't change them.

I asked them whether they can let me to make the payment now (I can't even make payment to my domain) and they said they can't do it at this point. It must be waited until the domain released again. Oh, what the stupid policy they got!

Is it really can't re-active the payment in my case? I would like to know if anyone have the same experiences and can let you to re-active the domain payment.

If re-active payment can't really work. Is there any way I can register my domain name again? I know someone has put a back order at snapnames.com already.

I am really in trouble this time. :bawling:

Well, time to stay up all morning checking for your domain constantly. I think dotster teamed up with a different company to snap up domains, might want to go there and try that out. I don't have any personal experience with it because I refuse to pay any more than $15 for a domain. I wish you goodluck in getting it back, but just incase it might be good to start thinking of some new names.

have you done a recent whois check on the domain.
given the updated date on the whois, I thought it would have been released on the 30 August, and unfortunately already snapped up by someone.
if it hasn't, I would continue to hassle network solutions. Perhaps offer to renew it for ten years. I think I have read on a message board somewhere how a name that was in the same state of being about to be released had been renewed at the last minute for ten years. Cant remember the domain name in question. But you have nothing to lose from hassling them a bit more. Ask to speak to the manager.

Hi all,

Million thanks for all you guys suggestion.

The domain is currently registered by another company. http://domains.nicgod.com/

They ask for at least $550 for a domain name! What the f**k!! I will contact them and see how's thing is going.

Poor me:bawling:

Hi,

You have a very similiar problem with the rest of registrant who either did not wish pay renewal due or can't pay due to some technical difficulties and has made complain to NSI, but often no action has been performed.

The domain name you initially registered is not within your authority at the moment because someone has registered or made offer to get the domain name.

A) Your responsibility
From NSI point of view, NSI has done its job to inform you regarding the domain name that is due. Often, NSI will send 3 reminders.

It is your responsibility to ensure that your domain name is in active or paid status. Let me remind u again. It is your responsibility to ensure that your domain name is in active or paid status.

What else do you expect NSI to do? I guess not much. You have to understand that NSI is a large corporation and they are handling thousands of new domain registration daily.

I guess you can't expect them to chase u, call u, and come to your house for just US$60.

B) Fairness
If the domain name has not been registered, you can negiotiate with the party to get it back. Expect paying a high price. Even if they wish to advertise the domain name for sale, I guess according to WIPO or ICANN new domain name resolution policy, it is okay, because the party does not lack rights or legitimate interests in the domain name, since you were the owner of the domain initially but did not make payment.

C) What You Can Do
1) Call the party and find out why they want/registered the domain.
2) Find out their legitimate interests in the domain name.
3) Find out, does the party's company name corresponds to the domain name that is in connection with a bona fide offering of its services or product.
4) If you think the domain name is extremely important or precious to you, I strongly suggest that you pay a higher amount to them to get it back, otherwise, you can write a letter from a lawyer to request the domain name be transfered back to you
if you noticed that the domain name is registered and being used in bad faith.
5) Do a research at WIPO ( World Intellectual Property Organization ) database to find similiar cases.


D) High Chances of Getting It Back
1) if you have a registered trademark that corresponds with the domain name.
2) The party has registered the domain name and is being used in bad faith. Bad faith means, registering for the purpose of selling back to the trademark owner in excess of what should be paid for or registering it with the primary purpose of disrupting the business of a competitor ( you, in this case )

I believe this is a very common domain dispute. If this problem is brought to WIPO or ICANN to decide under the new domain resolution policy, often, ICANN or WIPO will find favour in new registrant who purchased.

Is the domain name important to you? and how troublesome is it for you to use another domain name if u decide not to get it back?
If it is not too much of inconvenience, I suggest that you use another domain name.

Wish you luck,

Collie

maxbear,

sorry to be the bearer of bad news, but I have read on a message board about someone who failed to re-register an anime related domain name and the same person that you mentioned (nicgod) registered the name.

apparently it was pointed to an adult site and when he asked how much?
the person replied
"nothing you can afford"

in my opinion, it is probably best to just move on and find a new domain name.

Hi Collie, yes, the domain is very important to me. I registered this domain since 1998 and there a lot of visitors per day. Lucky that I also use a regional domain and most users know my regional domain. Also, I got the same domain with .org extension. May be I can use that. The bad thing is I didn't trademark that name. I know this my my fault not to pay on time. I will learn this lesson. In this mean tiime, I think I will wait for their reply and see what they want.

If I bring this case to WIPO or ICANN, is there any chance I can get my domain back? Because nicgod seems to always registered those domains that didn't pay and point to porn site. Don't you think their practice have some problem?

Hi hostjet, yes, they point my site to a porn site. What the f**k. I hope they won't reply me "nothing you can afford". They are really theft!

From this leason, I really learn:

-- when you register a domain, try your best not go with NSI. expensive, hard to change info, easy hack by someone.
-- if your admin email or mail address is not working, change it now before you forget to pay!
-- if one day you found your domain not working and there is no problem with your web server & DNS server, great chance that you forget to pay. contact NSI at once before it transfer to someone else.

maxbear,
i dont mean to sound discouraging, but I dont think bringing the case to WIPO or ICANN will help. It certainly wouldn't hurt to send off a few emails. But any further than that, it is probably best to put it down as a costly mistake.

I dont think it is considered theft, I have registered names that other people dont want and let expire. I dont point them to adult sites. And I will only register a name that I plan on developing, unlike some who just register them for the sole purpose of selling.


Also, I got the same domain with .org extension. May be I can use that

The strongest piece of advise I can give you, is to not use the .org version of the name. What you will inevitably do, is drive more traffic to this persons porn site and make them richer. Also, if your site was not of an adult nature, would you want potential visitors inadvertently visiting an adult site if they type the .com instead.

Hi,

I think at this moment in point, if you firmly decide to get the domain name back, you have to pay a higher price either by compensating them or enforcing them to return the domain with a lawyers letter .

Alternatively, u can file a case to WIPO Arbitration and Mediation Center at arbiter.mail@wipo.int

I suggest that you call them first at 41 22 338 91 11 ( switzerland ) . Please visit their website at http://arbiter.wipo.int/domains/ for information because taking action.

Few points to consider if you wish to write a letter to them or WIPO.


1) Tell them that they have no rights or legitimate interests in respect of the domain name because:

a) your products or services has been known by the domain name and your products or services corresponds with the domain name.

c) the party has intentionally disrupt and tarnish your reputation or users by rerouting them to a pornographic web site, which is misleading and deceiving the public.

d) Indict the party of obtaining and using the domain name with the intention to attract Internet users to a pornographic web site for commercial gain based on confusion with Complainant’s name.

e) Indict the party has made no use of the domain name in connection with a bona fide offering of goods or services, instead redirecting traffic a pornographic web site.


(2) Tell them that they have registered the domain name been registered and used it in bad faith because

a) the party has a common practice hijacking and cyberquating domain name to redirecting it to a pornographic web site.

b) Write down a list of website that party has registered for the purpose of redirecting it to a a pornographic web site or for the purpose of reselling and profit commercially from the previous registrant in excess of what you should be paid for.

c) Indict that the party has long known of your domain name and ist connection with your products and services. By knowing and holding it, it prevent you from reflecting the mark in a corresponding domain name.

I have to warn you that this is not a 2 weeks thing. It will take approximately 2 months.

Collie

Maxbear,

If you have difficulties reading my last message, please accept my apologies. I forgot to spell check my writing.

Sorry.

I just got the reply from nicgod, you know how much they ask for?

Their reply :

Thank you for your interest. There has been a few offers for this domain.
This name is on sale at $3100. It is going on auction September 10th at a
minimum bid of $3000.
Considering that this name is fairly new I would drop it out of the auction
list and transfer it to you , but you have to let me know untill the 10th.
The transfer usually takes 3-5 days, So also let me know to send you the
paperwork necessary for the transfer (release and Registrar application)

____________________________________

I think this is their auto reply. Becasue I tired to send another offer by using another email address. The reply is just the same. What you guys think?

or maybe they just sent you the same msg

Originally posted by maxbear
What you guys think? I think you have a heck of a battle to try and get that name back.
How bad ya want it?

What is the domain name? (out of curiosity)

Hi

As I have said, prepare to fork out some money to get your domain name. Either through a lawyer's letter before proceeding to WIPO abritration center or to settle between you and the party.

Don't get me wrong. Many previous webmasters have gone through these, and you need to decide how important the domain is to you.

Now if you think the domain name is an valuable asset to your company and it is worth much more than just US$3000, I strongly suggest that you negotiate with the party to purchase it made back. Insist a discount and try to lower the price to less than US$2200 or US$2400.

I have written a lot. See above. You decide whether u want it or leave it. I guess it is not up for us to decide now. We can't do much, but advise.

Best of luck!

Collie