Web Hosting Talk







View Full Version : Any views on hostplus.co.uk?


dingodan
10-14-2003, 06:22 AM
Hi.

Does anyone have any experience, comments or views on www.hostplus.co.uk?

Many thanks

essexguy
10-14-2003, 07:11 AM
well the fact that they advertise unlimited disk space with some of their packages, I would stay well clear.

"Unlimited" is not possible, unless they have one of those brand spanking new "unlimited hard drives" ;)

Bladerunner
10-14-2003, 07:23 AM
Apart from the "Unlimited" accounts they sell which should immediately make them a "no no" there were a couple more things which I saw in their "Terms & Conditions" which aren't so good.

any file you store on the Server will be reachable via a hyperlink from a page on your site

So anything you place in your webspace must have a link to it on a webpage - no using your site for storage or signature files that aren't linked to fron other pages.

We shall be entitled to suspend the Services and/or terminate this Agreement forthwith without notice to you If you/your:

transfer a UK domain name (classed as those ending .uk) to another registration agent (TAG holder).

If you are also registering a co.uk domain name don't do it with them - looks like they are keeping that hostage.

Anyway the "Unlimited" aspect of their site would make me run - remember they cannot offer you unlimited anything, as somebody else said the "unlimited capacity" HD's are in very short supply at the moment and "Unlimited Bandwidth" is still a few years off :)

dingodan
10-14-2003, 07:28 AM
ok thanks for that, will stay well clear. Any suggestions for a good host?

I'm looking to host maybe 2 domains, upto 5 mysql databases and around 200MB disk space and 2-3GB BW/p/month. I am on a budget (as cheap as poss), but want it to be reliable and good quality hosting. At the moment I use xcalibre, but wondered whether I could get a little more for my money (around £60-70).

Many thanks.

Bladerunner
10-14-2003, 07:43 AM
Note:
I use the following company for hosting.
This is my only connection with them and the only reason I am mentioning them is because so far I've had nothing but good service from them.

I am currently using allabouthosting.co.uk for my websites.
So far so good, I've only been with them for a couple of months but I've noticed no major downtime and support has been excellent.

I have a reseller account with them because I find having each of my domains getting their own control panel a lot easier to look after things.
However their standard Shared account offers the following:

500mb storage
5GB Transfer
3 Addon Domains
10 mySQL databases

Plus other things for £20 year / £2 per month (note prices on their front page is in $).

As I said I am only mentioning them because they are currently looking after my websites and are doing so very well.
There are plenty of companies out there to chose from and I'm sure others will have recommendations for you.

dingodan
10-14-2003, 07:48 AM
Great, thanks for that, I will have a closer look at their packages. Sounds a good price for what you get.

Many thanks.

Milo Bloom
08-12-2004, 08:48 AM
Originally posted by Bladerunner there were a couple more things which I saw in their "Terms & Conditions" which aren't so good.

What is bugging me is that they have changed these terms and conditions in the past year (note the 2004 copyright at foot of terms page). These are not the same conditions I signed up to with them, but I have no way of proving that!

I have the misfortune to be using Hostplus and would strongly recommend anyone to avoid them like the plague. The list of problems I have had is too long to detail, but includes plenty downtime, servers running so slowly as to make our site unusable (as it is today) telephone support being practically impossible to get hold of most of the time and email support being slow and plain not answering a straight question when they do reply.

If you do want an example - The most infuriating and brainless thing they did to me was:

I installed a php photo gallery on our servers that used Imagemagick. A quick test installation revealed that this was installed on the server asnd the gallery worked, so I put it live. A few weeks later the thing fell over, so i contacted tech support and got told that ImageMagick had only been installed on that server for testing and was not an advertised feature of there server set up, so they reserved the right to unistall it without notice. Surely 1) you don't test software on a live server with clients websites on it and 2) if you do, you have to expect that people will find it and use it.

Seriously - steer clear of Host Plus. Leave them as somebody elses problem.

AHFB HTML
08-12-2004, 08:54 AM
What is bugging me is that they have changed these terms and conditions in the past year (note the 2004 copyright at foot of terms page). These are not the same conditions I signed up to with them, but I have no way of proving that!


this is from may 29,2003
http://web.archive.org/web/20030622095547/www.host-plus.net/modules.php?op=modload&name=Sections&file=index&req=viewarticle&artid=46&page=1

or you can pick any opther date from here
http://web.archive.org/web/*/http://www.hostplus.co.uk/?

Dave

Milo Bloom
08-12-2004, 09:00 AM
Useful link Dave. Thanks :)