Well, I just changed the other day to a new provider (Kiwi's MCHost) and I am still working hard on getting my old provider Puretec (a german company) to re-delegate my domain name.

When I first signed up with Puretec, they organised the domain-name for me and registered it under their name.

They've got a clause in their policy which says that if I want to change providers, the new provider has to send in an application for Puretec to delegate the domain-name.

Kiwi was friendly enough to do so, but Puretec now maintains they have never received that application.

I sent them a fax and ordered them to change my domain-name to my name and delegate it to MCHhost's DNS Server, but they still refuse to do it. They insist on another application from the new provider.

Does that sound weird to you or is that the standard procedure? I'm getting sort of worried that Puretec will decide to just hand my domain-name back to Internic (or whoever is running it) and there goes my domain.

Have you got any suggestions for further proceedings?

Is this a dot COM, NET, or ORG domain name?

a COM - aboehmer.com

I think I slowly understand what my German provider wants! They didn't want my provider to send in an application, but they want me to change the registrar of the domain-name and get the new registrar to send in an application.

Now that I am understanding it, it's clear to see. But I guess they could have said that in first place! (I hope that's what they were trying to say).

hi Andreas,

Is your German provider registrar him self or he register domain name through some other registration service. ?. anyway he is bound to change dns information for your domain. This policy is made clear in icann resolutions that no one can restrict anything regarding domain until there is some dispute on domain name and which is not the case here.

give us your domain name and we will try to find out from where they registered your domain. Then you should directly contact there registration service provider and ask them to change name server information for your domain or you will raise this issue and take legal action against both the companies.

They have to change name server information for your domain. Yes, if you transfer your domain to another registrar like opensrs.net then there will be no problem at all.

Originally posted by mahinder
give us your domain name and we will try to find out from where they registered your domain.
Originally posted by Andreas
a COM - aboehmer.com
:cool:

yeah, the domain name is aboehmer.com.

The registrar is a company called Schlund & Partner. Although I am not quite sure whether this isn't the same company as my provider (Puretec.de). I've got the feeling they might be one entity.

Originally posted by Andreas
yeah, the domain name is aboehmer.com.

The registrar is a company called Schlund & Partner. Although I am not quite sure whether this isn't the same company as my provider (Puretec.de). I've got the feeling they might be one entity.

aboehmer.com

http://www.internic.net/cgi/whois?whois_nic=aboehmer.com&type=domain

Domain Name: ABOEHMER.COM
Registrar: SCHLUND+PARTNER AG
Whois Server: whois.schlund.de
Referral URL: http://www.schlund.de
Name Server: NS7.SCHLUND.DE
Name Server: NS8.SCHLUND.DE
Updated Date: 16-oct-2000

Yeah the domain registrar is schlund.de company only. I gone to there web site but i don't understand the german (i think the language on there web site is german). Also there was one link to https://bestellung.schlund.de/
i think this is the link to manage your domain. Have you tried login to your account and change name server information. ?. I think you should call them and tell your story and remind them about icann rules.

If they refuse to help you out in changing name server information contact your local business authorities and to through this page.

http://www.internic.net/cgi/registrars/problem-report.cgi

Don't leave them easily on this issue. Tell them what are rules and what you should and willing to do about them if they will not clear this issue or get your domain name trasnfered. There are pretty good registrar on internet who register domains as low as $10 per year.

cheers

:)

Hi,

Kundennummer: insert your customer number
Service-Passwort: Insert your password

Hopefully this will allow you to change the nameservers so that it can point to mchost instead.

:cartman: My German is very broken but if you log in to your account (see above) and then copy the info. about nameservers (dns) then I will try to guide you through the procedure. Please do not post any passwords in this forum.

I am not a frequent visitor of this forum but I will try to have a look at the thread again in a few days time.

Good luck

Thanks for your help, guys.

the link you pointed at, mahinder, is only a link to order stuff online.

The additional problem is that I have never dealt with Schlund.de personally. My Provider Puretec (who is actually the same company as Schlund) organised the registration for me. So I have never received a username or password.

I have emailed Schlund (the registrar) as well as Puretec (the provider) and asked them repeatedly to change the nameservers, but they haven't done it so far.

I am fairly sick of these people now. I got myself a new registrar (in Australia) and they are in the process of transfering my domain to them. Will take about 6 days, but then I've got total control over it and everything will (hopefully) be fine.

I will probably contact the authorities about this anyway, as you suggested. This service sucks and I don't get why they won't let me control my own domain!

Thanks for your help again.

Andreas.

Mahinder,

do you know what kind of "local business authorities" I would have to contact regarding this problem? Seeing that I am sitting in Australia and my Registrar/Webhost in Germany - do I have to contact the German authorities or the Australian ones?

Do you know the name of any business authorities of that kind? Or anybody else knows them?

Hi Andreas,

I have a client that wish to change from Schlund to an American registrar.

How did you go about changing from Schlund to your new registrar?

Many thanks,

Eric

Eric,

The process for changing registrars would be relatively simple if the domain was registered in his name and it has been 90 days or more since he registered the name with the loosing registrar, Schlund. If his domain has expired, but not yet deleted from the registry database, he cannot transfer the domain to another registrar until he reactivates the domain with Schlund.

If he fulfills the criteria to transfer the name, all he has to do is to fill in the "registrar transfer" form on the gaining registrar's web site. Depending on which registrar it is, they may have different ways of verifying the legitimacy of the transfer request. Normally, an email is sent to the admin contact with a URL to complete the transfer request. He would also need to pay any fees the gaining registrar would charge - usually the price per domain/year.

Dont give up Andreas.... Magic-Moments.com do the exact same thing! They try to make you so frustrated that you eventually decide not to move away and just stay with them.

You can to turn the situation around, and do the exact same thing to them. Bombard them with calls, emails, letters and anything else you can think of... eventually they will get so pissed off that they will release your domain name.

if I may remind you, Magic, Andreas' problem is already resolved. Andreas last posted on the 31st of August 2001. If you do a whois on his/her domain, the name is now with Melbourne IT.

Originally posted by zenwoo
if I may remind you, Magic, Andreas' problem is already resolved. Andreas last posted on the 31st of August 2001. If you do a whois on his/her domain, the name is now with Melbourne IT.

That is the reason why I decided to ask him how he managed to transfer his site from Schlund.

:confused: :) :D :stickout :stickout

Melbourne IT hmmm $$$$$$$$$$$$$


$8 - $20 US to register .com name /year

But with melbourneIT at the helm

$140 AU to register .com.au name /2years
http://www.melbourneit.com.au/help.php3?keyword=newpricing

R U sure they are the right people to do business with?

I am interested in finding out how Andreas actually migrated away from Schlund.

BTW. I will not use melbourne IT due to their prices.

Have you already attempted to transfer your domain away from Schlund? If you have not, perhaps you should give it a try first.

Yeah, the problem has been solved. But to answer vegemites questions:

First I sent a complaint to Internic. They forwarded that on to Schlund and suddenly they were all friendly and wanted to help me (before that they didn't even reply to my emails anymore).

But by then I had already contacted my new Registrar in Australia. He said "No problem" and all I had to do was authorise him to register my domain with him. This was the process they described to me and this is how it went:

Once the process is initiated, there is a 6 day wait to allow the losing registrar (Schlund) time to dispute the request and to ensure that the domain name owner has time to dispute.

At the end of the 6 days, if there are no disputes, the Domain Name is transferred. The existing hosting servers are preserved and the remaining registration period is extended by one year.

Schlund had originally maintained that my new Registrar had to fill in several documents and apply at Schlund directly for the change. A lot of bullsh... ! From my experience I would say completely ignore Schlund and your new registrar should be able to do everything necessary.

By the way: my new registrar was INWW (MelbourneIT).

In a well-known book it is written that there is nothing new under the sun. But here is someone transferring TO INWW/MelbourneIT.
That is like someone transferring their domain away from stargate or opensrs to have it controlled by network solutions.

Many thanks Andreas for the advice.

Vegemite

dendydan,

I guess I am really not up-to-date with the current registrars and everything. Out of what has been said in this thread I gather that you guys think INWW is too expensive? So are there any Australian registrars you would suggest for me to use?

Andreas

I didn't mean any offence to you. If you are only registering one domain it is ok to stay with MelbourneIT. They are charging you AUS$69.30 per year for your .com whereas someone like http://www.000domains.com will register it for AUS$27 per year and give you excellent control over all aspects of your domain name so you can change all the details with no fuss at all. (000domains actually resells for another organisation that has a number of resellers using the same software. If you really want an Australian company then clickngo.com.au uses the same system but it costs a bit more). There are even some cheaper places than this but I will give my recommendation based on this system being very easy to manage.

The difference of AUS$40 per year you can probably wear for just one domain but if you registered a few domains over a number of years then this starts to add up. Remember also that you pay GST on your MelbourneIT domain name registrations but you don't with 000domains.com.

As you are probably aware MelbourneIT has had the monopoly on .com.au names and have used this monopoly to rip off people registering domain names for a combined total of many hundreds of millions of dollars. Along with this they have had scams going where they do not allow names to be registered to some applicants due to a set of internal rules then they allow other applicants to register those very same names ($$$).

Anyway the scammers have lost their monopoly to a company that tenderd to sell .com.au names for AUS$50 per 2 years compared to MelbourneIT AUS$140 and they come online in May hopefully.

You can be sure that everything MelbourneIT does is designed to rip people off by making them pay at least 2.5 times more than what they could pay elsewhere.

If I had time I would write a book called "MelbourneIT and the Great Australian Internet Swindle' detailing the activities of these people including the scammers that slimmed out of Melbourne Uni during the initial setup. But in the modern world, who cares about these sorts of things?

Most of the original MelbourneIT scammers have already left with their big payouts and current personnel are operating under an inherited structure.

Before I finish I have to mention MelbourneIT's brother company Connect.com.au who were given the monopoly to register .net.au. Now these scammers charge the same rip-off fees as MelbourneIT but they added a little spice in the form of the domain name having to already be set-up on a name server BEFORE it could be registered. They then incorporated some technical issues that made it difficult to set these names up on some systems (such as the Alabanza suite). Then they offered the solution of setting up the names on their servers for AUS$165 per year, on top of the registration fee. Yes, they are still charging people this fee just to have the names set up on their servers! Have a look at the hosting packages you can get at aussiehosts.com and affordablehost.com and think how come connect.com.au can charge 4 times more just to have the name on their server!!!

Then something really funny happened, the government ordered a review of the industry and they called for public submissions. I had a look and 2 directors from connect.com.au and an ex-director of MelbourneIT were on the Board! I mean they were the problem and here they were swanning around like they were the solution. What a laugh :laugh:

Anyway got a bit off-track there, end story is there are new people at MelbourneIT, still charge rip-off prices, but it won't hurt you too much if you only register 1 domain.

Good luck with your business.

Thanks for that. As I said, I didn't really have a deeper look at registrars so far, but it's good to hear other people's opinions on it. I will definitely consider other registrars when going fot the next domain name.