Hi All....I recently upgraded from a Raq 3i (with catalog.com) to a Raq 4i with "the shack".

I was running my own name servers on the 3i just fine..but for some reason on the 4i it is giving me total H-E-double hockey sticks!!!

First of all I registered the domain at stargateinc.com. There I used the "create host" feature where it allows you to set up your own ns servers.

I set up ns1.mysite.com (pointed it to the appropriate static IP)
and I set up ns2.mysite.com (pointed to it's own static IP)

From here I went to My new RAQ 4i....

1) I set up www.mysite.com as the primary site on the server (under the virtual site area).
2) I added ns1.mysite.com and ns2.mysite.com as virtual sites.
3) I went to control panel> parameters> added an A record for www.mysite.com and A Record for mysite.com, A PTR Record and an MX Record.
4) I set the SOA to ns1.mysite.com and ns2.mysite.com

Yet it still isnt working. What do I need to do?
What steps do I need to take?
Are there any graphical instructions out there?

Any help that you can provide would be greatly appreciated.

Thanks so much

How long does this generally take to propogate?

If you can't find the answer you're looking for here, the techs over at #rackshack on irc.ev1.net will help you out. RS.net has an online chat here (http://www.rackshack.net/chat/) as well.

hello, I have been having nameserver problems of my own...

I hate to jump in on the thread but hopefully the answer to our questions are the same.

As a background:

I have added ns1.domain.com and ns2.domain.com as A records.
I have registered ns1.domain.com and ns2.domain.com as nameservers, and they resolve.

The question is, if I add a new virtual site how do I get the nameservers to do something like this members.domain.com. Do I just add as virtual site?

Second, if this is the case what does "Delegate Subdmain" in the DNS drop down menu mean?

And lastly, what does the control panel/network/ primary and secondary DNS server address do? What is its purpose?

Once again, sorry primehost for jumping in on the thread, but someone will probably be able to answer both of our questions.

I've been to rackshack a few differeent times today...and unfortunately they have let me know repeatedly that they do not support this.

I guess you do get what you pay for.

And lastly, what does the control panel/network/ primary and secondary DNS server address do? What is its purpose?

seattlite,
Based on information from RS support here is what should be in the Network area of the control panel under the DNS area.

Primary DNS Server Address = 216.88.76.6 (this is ns1.ev1.net )
Secondary DNS Server Address = 216.88.77.7 (this is ns2.ev1.net)

Basically this tells your server where to go to for external nslookups. This is used when send mail tries to send email outside of your server.

When I had the IP's of my own name server I was finding that randomly my server could not look up some domains which impacted my outgoing email. I changed it to these and all of my outgoing email is happy.

ok, so I dont actually have to change the setting for primary and secondary dns under the control panel/network menu to run my nameservers on the raq?

That is correct, you do not have to change the setting for primary and secondary dns under the control panel/network menu to run your own nameservers on the raq? These fields are only use so your server knows where to go for nslookups (such as looking up a domain while sending email). The rest of what "theprimehost" did should be correct for setting up name servers.

Let me know if you need any other info.

Once again..How long does this normally take to propogate?

When I do a "who is" look up for theprimehost.net...It shows the correct name servers: ns1.theprimehost.net and ns2.theprimehost.net....

Once this is showing up...how long should it be before my server is up and running properly?

-----------------------------------------
PS: What all do I need to list under control panel for theprimehost.net?

A Record: www.theprimehost.net
A Record: theprimehost.net
PTR: Record www.theprimehost.net
A Record: ns1.theprimehost.net
A Record: ns2.theprimehost.net
PTR Record: ns1.theprimehost.net
PTR Record: ns2.theprimehost.net


Do I need to list a a secondary name service for the domain? (From the drop down menu)
--------------------------------------------

Thanks again.

Darrell Buckhaults

Normally I have seen where it can take up to 48 hours to propigate. I am still learning this DNS stuff but I will take a crack at what I think is happening.

I did a dig on you theprimehost.net and I noticed one thing that may be an issue. It looks like you are sharing the ns1.theprimehost.net with the same IP address of theprimehost.net which is 216.12.218.12. I also noticed that it looks like you have two PTR records of the IP address 216.12.218.12. I think this will confuse anyone trying to do a reverse lookup on that IP address. If I understand your set up then you need to remove the PTR record for theprimehost.net and keep the one for your ns as the NS will need the PTR record. The question here is do you have a PTR record set up for theprimehost.net?

I think I set my server up a bit different, if 216.12.218.12 was my main server IP address I then I kept it seperate (for future shared SSL) and I got two new IP's for name servers and one additional for all of the shared accounts.

======================================
Dig theprimehost.net@NS2.theprimehost.net (216.12.218.109) ...
Authoritative Answer
Recursive queries supported by this server
Query for theprimehost.net type=255 class=1
theprimehost.net A (Address) 216.12.218.12
theprimehost.net NS (Nameserver) ns1.theprimehost.net
theprimehost.net NS (Nameserver) ns2.theprimehost.net
theprimehost.net SOA (Zone of Authority)
Primary NS: ns1.theprimehost.net
Responsible person: admin@ns1.theprimehost.net
serial:2001082518
refresh:10800s (3 hours)
retry:3600s (60 minutes)
expire:604800s (7 days)
minimum-ttl:86400s (24 hours)
theprimehost.net MX (Mail Exchanger) Priority: 30 theprimehost.net
theprimehost.net NS (Nameserver) ns1.theprimehost.net
theprimehost.net NS (Nameserver) ns2.theprimehost.net
ns1.theprimehost.net A (Address) 216.12.218.12
ns2.theprimehost.net A (Address) 216.12.218.109
theprimehost.net A (Address) 216.12.218.12
Dig theprimehost.net@NS1.theprimehost.net (216.12.218.12) ...
Authoritative Answer
Recursive queries supported by this server
Query for theprimehost.net type=255 class=1
theprimehost.net A (Address) 216.12.218.12
theprimehost.net NS (Nameserver) ns1.theprimehost.net
theprimehost.net NS (Nameserver) ns2.theprimehost.net
theprimehost.net SOA (Zone of Authority)
Primary NS: ns1.theprimehost.net
Responsible person: admin@ns1.theprimehost.net
serial:2001082518
refresh:10800s (3 hours)
retry:3600s (60 minutes)
expire:604800s (7 days)
minimum-ttl:86400s (24 hours)
theprimehost.net MX (Mail Exchanger) Priority: 30 theprimehost.net
theprimehost.net NS (Nameserver) ns1.theprimehost.net
theprimehost.net NS (Nameserver) ns2.theprimehost.net
ns1.theprimehost.net A (Address) 216.12.218.12
ns2.theprimehost.net A (Address) 216.12.218.109
theprimehost.net A (Address) 216.12.218.12
Dig theprimehost.net@ns.host-direct.net (216.40.203.120) ...
Non-authoritative answer
Recursive queries supported by this server
Query for theprimehost.net type=255 class=1
theprimehost.net NS (Nameserver) NS1.theprimehost.net
theprimehost.net NS (Nameserver) NS2.theprimehost.net
theprimehost.net NS (Nameserver) NS1.theprimehost.net
theprimehost.net NS (Nameserver) NS2.theprimehost.net
NS1.theprimehost.net A (Address) 216.12.218.12
NS2.theprimehost.net A (Address) 216.12.218.109