Actually...this post is to all the web hosting providers out there using Revecom for their billing needs......


I signed up for Revecom a few days ago (haven't sent in my money yet), and I was setting up our plans in our Merchant Control Center. However, if someone where to sign up with...for example Plan A...but wanted to 2 extra POP3 accounts...how do you set that up in the Control Center??

If you charge $9.95 for Plan A and $1.50 per extra POP3 account...how do you setup that up???

I can't figure it out except that you would have to create a whole new product that included it.

Thanks in advance.

Just open a support ticket requesting that they increase the monthly payment. It won't be billed for in the first month, but it will be in all the following ones.

That is all I have to do? Sounds easy. If I charged a small setup fee....could I have them include the setup fee the first month, then just bill the higher amount?

Instabill used to have this, though I think it was under shipping fee. You'd set that and it would be charged the first time and not the other times. It was odd, I remember that. I can't recall exactly, but it wasn't labled as "one-time fee" or something obvious.

Yup,

When setting up the rebilling there is an option for a set up fee. You enter the set up fee, the reocurring fee, the billing cycle, etc.

Well...let me clarify something here....

For example:

In June Customer A signs up for Plan 1. Plan 1 is $10.00 with no setup.

In September, Customer A wants to add two POP3 accounts which brings his total billing to $15.00 per month.

How do I change it from $10.00 to $15.00 in the control center??

Originally posted by TradeViceroy
...In June Customer A signs up for Plan 1. Plan 1 is $10.00 with no setup.
In September, Customer A wants to add two POP3 accounts which brings his total billing to $15.00 per month.
How do I change it from $10.00 to $15.00 in the control center??

To do this from the control panel you have to:
1. Stop your customer's recurring payment
2. Setup a special custom product for that specific customer and send the corresponding URL to your customer so he can sign up for a new recurring charge.

Or, you can have your customer sign up for an additional recurring charge just for the extras he bought, but in this case you'll be paying 2 transaction charges so this is not a very good option.

You can see of course that with services like Revecom we give up a lot of flexibility. Thay are ok to get started with but they
should be an interim step to a real merchant account

Originally posted by brav0

You can see of course that with services like Revecom we give up a lot of flexibility. Thay are ok to get started with but they
should be an interim step to a real merchant account

Grrr.....true. Well...I'll use them for a few months until I get a real merchant account.

All you would need to do is submit a support ticket requesting that they increase the billing on account x to $15 a month. They will do it. The customer doesn't have to submit any more forms, and you don't need to set up any custom pages.

Originally posted by regier
All you would need to do is submit a support ticket requesting that they increase the billing on account x to $15 a month. They will do it. The customer doesn't have to submit any more forms, and you don't need to set up any custom pages.

Thank you. :-)