Last year, I signed up with a web host for a year. After six months, pretty much everything that could go wrong did (for one thing, the server ran out of space three times in month). He refused to give a refund. I decided, since his service was totally bad at this time, to set up with another web host (much better, better priced, constant contact, a dream come true) and use his as a mirror site/practice area. After several days of trying to contact him concerning moving my domain name (could I move it and use the ISP number to access the site. he never answered but I practiced with using the ISP number for both accessing the site and using email and it worked fine.) I finally just moved the domain name over to the new web site. He promptly deleted my entire site and refused me access, insisting that I could not use/access anything without the domain name (which several knowledgable people told me was a lie). I did a challenge through the credit card but since it was 6 months after the payment, they couldn't/wouldn't do anything. Now I wonder if I should/could do a chargeback. Any advice out there?

The number one thing you need to think about before doing a charge back is if you received the services you paid for.

If you did not and you are thinking of doing a charge back you should try to contact the host by e-mail and/or phone warning him that you are planning on doing a charge back. Give the host some time to respond (5 business days). If they don't come up with a legitimate respond, then do the charge back. The reason for warning the host is that charge backs look bad on the host's credit history.

Just my thoughts.

it seems to be to old of a transaction for credit cards. Most banks will not issue a charge back after 60-90 days. It also can depend on your relation with the bank.

who was the host that did this to you?

Originally posted by rayhne
I did a challenge through the credit card but since it was 6 months after the payment, they couldn't/wouldn't do anything. Now I wonder if I should/could do a chargeback. Any advice out there?

I'm not certain what a challenge is, but if they wouldn't do anything then, I'm not sure they'll approve the chargeback now?

Originally posted by multipleimage
it seems to be to old of a transaction for credit cards. Most banks will not issue a charge back after 60-90 days. It also can depend on your relation with the bank.

who was the host that did this to you?


Where did you hear 60-90 days? Last I knew, it was a full year.

--Tina

that depends on your bank. Visa and MC only require 60 or 90. I forget which has what limit. Banks can extend it but most dont. It just depends on your bank and your standing with your bank

Yes. I would have to think it is a "special" card; not letting you do anything after 60-90 days.

just cards that do the min visa/mc required. I believe Bank of America or BankOne(I forget) is one of those. I am getting this from a show msnbc did on this awile back.

what happened with your chargeback?