When you setup your hosting company where did you get your T&C and AUP from?

Did you :

- Create it yourself?
- Modify a generic one? If so where from?
- Get it done by a solicitor / laywer?

Thanks.

We looked around the "standard" of other webhosts and sorta created our own using theres for pointers and tips, also we are gonna get it given the seal of approval by a Lawyer...always a good thing to do to make em watertight.

we were resellers and so used that of our reseller company, after asking of course.

Just ask your upstream provider to use theirs, ultimately if you're on their network then you'll have to abide by they're rules anyway.

As others have suggested use the upstream provider's TOS/AUP for now. You can always write one based off of your research as well. Getting a lawyer to check it over once you write it is definitely a wise decision.

Thanks!

MAKE SURE you review the terms of others prior to building your own. Anyone just starting, or even thinking about starting, should review the Terms of your competition VERY CAREFULLY before trying to compete with them on package pricing and features.

I made the mistake of NOT reviewing the Terms of others very carefully when we first started and I tried to be competitive with their posted packages/prices. Yikes! As someone who is possibly too honest with business I never realized there would be so many loop holes that made what the other host was offering impossible to actually use by the Site Owners. So here I sat with "comparable packages" on the surface that were costing me a WHOLE LOT MORE to service because I did not include the loop holes in my own Terms.

Thankfully I wised up over time. The hard part however is that I am still "too honest" for this industry so our packages appear to be far more expensive on the surface even though I know in reality we are still highly competitive when you compare tit for tat(and thankfully the majority of our clients understand this as well -- "Power to the Refugees!" LOL).

Once you have reviewed, carefully, all of the Terms of others, then it's a good time to begin building your own packages and setting your prices. Once you have those established, you'll have a base to work from to begin writing your Terms (understanding everything can be refined as you work through this stage). After you have developed your Terms, it's time to have an attorney review them and make further editing suggestions.