Today I tried to sign up for Rackshack's dedicated server.

I couldn't finish the sign-up procedure because my browser crashed when reaching the first secure page. That's weird because I always use Netscape 4.6 successfully for secure pages.

Anyway when I send a notification by email it bounced. Reason: the mailserver of my ISP - which happens to be the largest ISP in Holland - was blocked because it appears to offer open relay support.

When I phoned Rackshack they offered two alternatives. First option was to use Explorer. Not a hot idea because Explorer needs an upgrade of Windows before it can support secure pages. Second option was to sign up by fax. Great idea, but knowing Rackshack their fax-equipment will be incompatible as well.

I wonder why Rackshack is incapable of providing an online sign-up procedure which works.

I also wonder why the **** they reject email from their customers. Basically it means that if you sign up with Rackshack you won't be able to contact them by email for support if your ISP gets blacklisted.

Originally posted by R. Bellaart
Today I tried to sign up for Rackshack's dedicated server.

I couldn't finish the sign-up procedure because my browser crashed when reaching the first secure page. That's weird because I always use Netscape 4.6 successfully for secure pages.

Anyway when I send a notification by email it bounced. Reason: the mailserver of my ISP - which happens to be the largest ISP in Holland - was blocked because it appears to offer open relay support.

When I phoned Rackshack they offered two alternatives. First option was to use Explorer. Not a hot idea because Explorer needs an upgrade of Windows before it can support secure pages. Second option was to sign up by fax. Great idea, but knowing Rackshack their fax-equipment will be incompatible as well.

I wonder why Rackshack is incapable of providing an online sign-up procedure which works.

I also wonder why the **** they reject email from their customers. Basically it means that if you sign up with Rackshack you won't be able to contact them by email for support if your ISP gets blacklisted.

why don't you consider opening account at hotmail.com. Also what they can do if they receive SPAM and DOS attacks from your service providers IPs. Hey i am not from rackshake but just a though as i face same situation daily.

Rackshack their fax-equipment will be incompatible as well.

what this means ? :confused:

another possible solution for you is to use hotmail to contact them.

-Andy

Originally posted by R. Bellaart
Great idea, but knowing Rackshack their fax-equipment will be incompatible as well.

Never heard of an incompatible fax machine. Guess there's a first time for everything...

Personally, I HATE Netscape and think anyone using that piece of crap software has only themselves to blame!

:puke:NETSCAPE

Haha. I also have never heard of an incompatible fax-machine, but you can be pretty sure that Rackshack will use them if they exist ;)

Just look at the facts. I have used my browser dozens of times for secure payments. Never had any problem, until I tried signing up for Rackshack's dedicated server. Likewise I have been using my email address since 1994 without any problems. Yet when I use this email address to communicate with Rackshack it bounces with some vague explanation about the necessity to block all
open relay servers on the Internet.

Don't worry about it. I liked to get this dedicated server but I just get very frustrated with these unnecessary complications.

Originally posted by Mr. Amazon
Personally, I HATE Netscape and think anyone using that piece of crap software has only themselves to blame!

:puke:NETSCAPE
You wouldn't hate Netscape so much if you were using a platform other than Windows.