Just got this email from Instabill, looks like things havent gone so well for them!
Dear Merchants,
Due to unavoidable circumstances Instabill.com/zStar Network Inc. will no longer be able to provide its billing services.
Please make alternative credit card processing arrangements as Instabill.com/zStar Network Inc. will cease its services from August 20, 2001.
We regret the inconvenience caused but ensure that all dues will be paid according to the payment and hold back schedules.
Our support service will be available to make sure that all your questions are answered as soon as possible.
Please note again that your payments will be made on time as per previous schedule.
We wish you all good luck with your businesses.
Regards
Instabill.com/zStar Network Inc.
MCHost-Marc
08-13-2001, 12:28 PM
Originally posted by Jedito
Yeah!! Yeah!! Finally!!
LOL!!!! :D
skysenshi
08-13-2001, 12:31 PM
My boss got the same email from Instabill... And to think that blasted billing company still owes us 2 months worth!
They have not sent us our clients' payments from June and July and then they dropped this???
I would've kept quiet but this is really too much!
Are there any other alternatives? I would go with paysystems but then, don't they own instabill too?
Please note again that your payments will be made on time as per previous schedule.
They've never paid us on time, and our cheques are like 2 months delayed... Hello???
When my officemate asked them repeatedly about it they said that they've already sent our check on June 3. Then the next customer support person said our checks were sent on June 5. Then finally after a month of waiting, we sent email again and then instabill said they have made a mistake and missed sending our check, so they sent it again this August...
:angry:
brav0
08-13-2001, 01:51 PM
Does anyone know what is the relationship between Revecom/PaySystems and Instabill?
I am in the process of setting up payments for my reseller site with Revecom and this thing with Instabill makes me wonder if it isn't maybe better to just get a merchant account instead.
AussieHosts
08-13-2001, 01:51 PM
G'day Sky!
LTNS :cool:
Gary
SoftWareRevue
08-13-2001, 02:06 PM
Originally posted by brav0
Does anyone know what is the relationship between Revecom/PaySystems and Instabill?
I hope revecom isn't related:eek:
coolguy23
08-13-2001, 02:08 PM
this really really sucks, now how will i accept cc's
revecom is too much, 49 setup, and 1.50 /trans i think
that's too much if you run a special for like 5 bucks
any other alternatives better than instabill?
RescueHst
08-13-2001, 02:12 PM
sky.....
Your boss should have been emailing them daily and even calling them.
The first month and a half we had an issue, got on their backs, adn they next day aired us payment and then never missed a beat with us.
We were fairly impressed with Instabill other than the occasional down time they had.
But thats just the experince we had
alpha
08-13-2001, 03:48 PM
10% was way too high for transactions anyway...
well, i guess it wasn't high enough for them to have kept afloat tho
coolguy23
08-13-2001, 07:47 PM
10% isn't that high, on small transactions ;)
Originally posted by SoftWareRevue
I hope revecom isn't related:eek:
Well, if Revecom is Paysystems and Instabill was Zstar Network the whois on Paysystems should be interesting.
Registrant:
PaySystems.com (PAYSYSTEMS3-DOM)
1200 McGill College
Suite 1100
Montreal, Quebec H3B-4J7
CANADA
Domain Name: PAYSYSTEMS.COM
Administrative Contact, Technical Contact, Billing Contact:
Fayer, Philip (PF4033) pfayer@SYMPATICO.CA
zStar Network Inc.
3468 Drummond, Suite 503
Montreal, QC H3G1Y4
CA
(514) 281-0744
---------------------------------------------------------
Domain Name: REVECOM.COM
Administrative Contact:
PaySystems Admin support@mail.paysystems1.com
PaySystems.com Corporation
1200 McGill College Suite 1100
Montreal, Quebec H3B4G7
CA
Phone- 514-390-2314
Fax- 514-390-2315
Technical Contact:
PaySystems Admin support@mail.paysystems1.com
PaySystems.com Corporation
1200 McGill College Suite 1100
Montreal, Quebec H3B4G7
CA
Phone- 514-390-2314
Fax- 514-390-2315
Chicken
08-13-2001, 08:30 PM
Please continue this here: http://www.webhostingtalk.com/showthread.php?&threadid=18122