I am having problems getting ticketsmith to run.

This is what's getting returned:

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/southol/gateway.pl
generated by ticket@southol.com
Child process of virtual_address_pipe transport returned 69 (could mean service or program unavailable) from command:
/home/southol/gateway.pl


Any suggestions?

this may sound like a stoopid question, but is this path correct?
/home/southol/gateway.pl

Originally posted by kunal
this may sound like a stoopid question, but is this path correct?
/home/southol/gateway.pl

Yes... that is where gateway.pl is located. It was my understand to have that file non www accessible. I also tried it for experimentation to have it under www directory as well and still same message.

whats the exact pipe command you are using?

Sounds like a Sendmail barf. Do you have procmail installed?

I had the same problem.

Put gateway.pl in /usr/adm/sm.bin/ and CHMOD it 777.

Originally posted by mikeknoxv
I had the same problem.

Put gateway.pl in /usr/adm/sm.bin/ and CHMOD it 777.

Thanks for all the suggestions.. but this was half of the problem as listed above... the location was fine.. it was the permissions apparantly that I had set incorrectly.