chusiumei
08-23-2003, 07:26 AM
my host uses whm/cpanel.
I just found if any of your client exceeds the storage limit, their a/c wouldn't be suspended unless you do that for yourself.
the storage quota set in the hosting plan in whm is just an guideline/indication for you to monitor.
Ares there ways to overcome this. What if you have more than a hundred clients? You have to monitor their disk usage day by day?
Thanks
abluegrape
08-23-2003, 08:55 AM
i am using whm and cpanel and one of the sites i host went over the bandwidth limit and it suspended itself.......strange
chusiumei
08-23-2003, 09:47 AM
that's expected and desirable.
I just want the a/c will stop automatically whenever the usage exceed the limit, like the bandwidth.
SoftWareRevue
08-23-2003, 09:52 AM
Why would you want to disable their account when they reach their storage limit? They can't upload any more.
chusiumei
08-23-2003, 10:01 AM
correction
I shouldn't say disable their a/c.
what i mean is to stop them from adding data or email instead.
Jim_UK
08-23-2003, 10:06 AM
On all the cPanel servers here, the user is unable to upload more content if their quota limit is reached automatically. It doesn't suspend the site or cut anything off but FTP kicks back an 'out of space' error if they try to upload more (plus things like incoming email may be affected).
chusiumei
08-23-2003, 10:29 AM
However my experience is a client exceeded his storage limit by 30 mb because he got tons of email on one single day.
Does it mean the limit didn't control flow of incoming email but only data from FTP?
Jim_UK
08-23-2003, 10:32 AM
Originally posted by chusiumei
Does it mean the limit didn't control flow of incoming email but only data from FTP?
On the setup here, if their quota limit is reached I don't think new email is delivered to them because the system can't write to the inbox file in their directory.
chusiumei
08-23-2003, 10:48 AM
It happened to me.
One customer with 200mb limit got a usage of 240mb when I checked the whm one day.
What's the trick in the setting please?
Jim_UK
08-23-2003, 11:20 AM
Originally posted by chusiumei
What's the trick in the setting please?
I'm not sure what you're trying to acheive. The idea of the quota system is that they cannot add files (eg FTP) or add to files (eg mailbox inbox files) if they have already reached their limit.
HasGreatDane
08-23-2003, 02:51 PM
Originally posted by Jim_UK
I'm not sure what you're trying to acheive.
Sorry about butting in. What I'd like to achieve is to be able to have a choice; that is, for long-time customers, who I know will pay for the overuse later, let them go ahead and I only want to get a notification so that I can notify them, too. For new customers, I'm happy with the current arrangement. For example in the case of going over the bandwidth limit I wouldn't like to have long-time customers' sites disabled - that would be drastic.
GreatDaneOwner (OK, I'm still working on my sig line)
